Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,895 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“Delivery service is not good! Till now as of 20:30pm GMT +7, I have still not yet received the goods. As well I cannot track where it is now.”

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Posted 3 years ago

Hi Sorry to hear you haven't received your delivery. You should have received tracking information once shipped to your email on the order maybe this has fell into your SPAM if we are not down as a safe sender with you. Tracking shows your parcel was received in your country on 27 November and is currently with customs. I have emailed you all the tracking information so you can follow your parcels journey to delivery once clearing customs. Some deliveries are taking longer through the postal network and customs due to the pandemic and staffing issues. Thank you for your patience. Kind regards Dermacare

Posted 3 years ago

“Good product and service”

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Posted 3 years ago

“Service & offers are great, competitive pricing too”

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Posted 3 years ago

“Item delivered promptly, good service and product, would order again. Query dealt with promptly and satisfactorily.”

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Posted 3 years ago

Hi Thank you for your review. This product in the Tan colour was significantly reduced due to the short expiry date. It was stated in the description details when ordering. https://www.dermacaredirect.co.uk/colorescience-total-eye-3-in-1-renewal-therapy.html *Please note- Shade Tan is reduced due to having a 31/3/2022 expiry date and is non-refundable. Hope this explains. Kind regards Dermacare

Posted 3 years ago

“Really good product sold here. works almost immediately”

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Posted 3 years ago

“Comparatively cheap products...”

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Posted 3 years ago

“Excellent service. Excellent delivery. Products ordered have worked so far and no issues whatsoever. I recommend their services.”

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Posted 3 years ago

“Superb products. They have transformed my skin. I would thoroughly recommend.”

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Posted 3 years ago

“The product works really well. I am a woman of colour who has tried A LOT of products to try lighten my armpits. I am light skinned with dark armpits, I haven't been able to lift my arms up in the summer for over a decade now. My skin started peeling after about a week and a half of using the product, going on three weeks now and I'm starting to see improvement in my armpits. It stinged my skin for a few seconds on application for the first few days but now it doesn't anymore. My armpits are smoother and have started looking lighter. This product is doing things for me that no other product has been able to do over the last ten years. A bit pricey but definitely worth the price. Would definitely recommend.”

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Posted 3 years ago

“Lovely, high quality products at competitive prices. Delivery was fast.”

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Posted 3 years ago

“fantastic products, quick next-day delivery, good samples”

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Posted 3 years ago

“I haven’t used it that frequently yet, but it does appear to ease itching. So far, very happy with purchase.”

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Posted 3 years ago

“Excellent shipping (to Australia), customer service and products”

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Posted 3 years ago

“I love it very much. I also recommended to use my family and friends.”

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Posted 3 years ago

“Brilliant customer service so polite helpful x”

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Posted 3 years ago

“Excellent service every time”

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Posted 3 years ago

“Great choice of products and brands. I have had facials at the salon and found the advice to be very good and being able to get what I need online is very convenient.”

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Posted 3 years ago

“Alles bestens”

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Posted 3 years ago

“I regularly buy from Dermacare who provide an efficient and speedy service. Definitely 5 stars!”

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Posted 3 years ago

“Great product it does what it says it should”

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Posted 3 years ago

Dermacare Direct is rated 4.8 based on 1,895 reviews