Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,888 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By sending good quality products”

Helpful Report

Posted 6 years ago

“Service was excellent, I received my package very prompt.”

Helpful Report

Posted 6 years ago

“Great customer support, Dermacare were very responsive when my parcel went missing and they were able to assist in following up on where it might be but also as it wasn't found was very helpful and resent the item.”

Helpful Report

Posted 6 years ago

“Quick delivery and the product is just perfect. Thank you”

Helpful Report

Posted 6 years ago

“Great products and fast delivery!”

Helpful Report

Posted 6 years ago

“I am very happy for my product”

Helpful Report

Posted 6 years ago

“Excellent service and fast delivery. No complaints will definitely be using them again.”

Helpful Report

Posted 6 years ago

“Mijn dank aan Team Dermacare Direct,het woord direct is ook letterlijk juist.zowel het product als de levering was eerder aangekomen dan verwacht in nog geen week.Naarmate ik ouder werd ik genoodzaakt om een zonnecrème gebruiken, waardoor mijn huid plakkerig werd en erg glimde.Ben blij met de Brush on block,het is een soort van blush mineral sunscreen protectie en is waterafstotend gedurende 80 min.kan het overal meenemen in mijn tas en te gebruiken op je dagcreme of make up.In één woord WAW”

Helpful Report

Posted 6 years ago

“Fast delivery and the items are the real deal!”

Helpful Report

Posted 6 years ago

“I have always had problems with flaky skin on my scalp. After numerous years of using medicine prescribed by my doctor it never seem to clear up completely. I decided to try Sebclair and within two weeks there was a vast improvement. The scalp has still small areas of flaky skin but I am using the cream once a day now and it has stopped the problem almost completely.”

Helpful Report

Posted 6 years ago

“I'm really unhappy with the the service overall. I did not receive my delivery, and have no idea what's going on as I have still not received any feedback from customer services.”

Helpful Report

Posted 6 years ago

Your parcel was promptly dispatched from our warehouse. However there was an issue with Royal Mail but unfortunately your parcel got lost within their international delivery system as a result of this you were issued a full refund and our sincerest. I can see that our customer services replied to you and tried to resolve the issue. We are sorry you felt the need to review our service with one star which was out of our control and a problem with the overseas shipping the company.

Posted 6 years ago

“Great product, very quick service.”

Helpful Report

Posted 6 years ago

“Fast service and keeps you up to date about your purchases and delivery”

Helpful Report

Posted 6 years ago

“- very wide range of high quality products - the website is clear en easy to use - professional advice on which products you can use - I live in Belgium, but they ship worldwide. My products arrived within a week - In case of a problem, they are very fast in replying and helping you out I'm verry satisfied about Dermacare Direct and will definitly buy all my products through their website.”

Helpful Report

Posted 6 years ago

“My order arrived on time. I can not decide for more items as I can not try them to see if I like the product”

Helpful Report

Posted 6 years ago

“quick easy service”

Helpful Report

Posted 6 years ago

“Great products, fast delivery”

Helpful Report

Posted 6 years ago

“An efficient and prompt service”

Helpful Report

Posted 6 years ago

“Fast delivery. High quality. Will use again.”

Helpful Report

Posted 6 years ago

“I ordered Actinica Lotion after reading a newspaper article. I’ve tried several types of sun cream but always found them irritating, even the ones for sensitive skin. I was very impressed with this product, I have had actinic keratosis for years and this is the first lotion I’ve used that does not irritate and provides excellent protection. Dermacare are extremely efficient and my product was delivered promptly the following day as promised.”

Helpful Report

Posted 6 years ago

Dermacare is rated 4.8 based on 1,888 reviews