Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,886 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“I regularly use Dermacare Direct and wouldn't use any other company now. I love getting free samples with orders as so useful to be able to try different products. Quick and easy to order and prompt tracked delivery either next day for a charge (useful if in a hurry) or free standard delivery 3-5 working days. With helpful staff to answer any queries, I cannot fault this company. Highly recommend.”

Helpful Report

Posted 4 months ago

Hi Thank you for leaving your review. It is always a pleasure to receive this feedback from our regular Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care & enjoy the rest of your day. Kind regards, Julie (Customer Services Manager)

Posted 4 months ago

“Good quick delivery,keep you informed. Items well packaged. Plenty of information on website whatever your concern.”

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Posted 4 months ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 4 months ago

“Quick to order and quick to arrive 10 out of 10”

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Posted 4 months ago

Hi Sheila Thank you for taking the time to write this review. So pleased you are happy with the service we have provided for you. We look forward to your continued custom. Kind regards Julie Customer Service Manager

Posted 4 months ago

“I’ve been using this product twice a day every day for eight years. My skin has totally changed for the better. It’s clear, soft and has removed all of the discolouration I got when I was pregnant. I also use the microdermabrasion cream once a week. Fantastic products !”

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Posted 4 months ago

“I have been purchasing products from Dermacare for several years and have always received good service from them.”

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Posted 5 months ago

Hi Christina Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 4 months ago

“Friendly service, order came quickly and was very happy with everything”

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Posted 5 months ago

“I love the epionce range, I started using this cleanser over 4 years now and wouldn’t use anything else! I travel a lot this helps to keep my skin clean, fresh and break out free! AMAZING!!”

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Posted 5 months ago

“I order regularly from this comany. Never had any issues. Pleased with the service they provide. Will continue to buy.”

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Posted 5 months ago

“Very happy using Dermacare. I had a problem with my product and was able to contact Dermacare by phone and speak to Customer Services. Issue sorted quickly and efficiently. Thank you.”

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Posted 5 months ago

“I love that I was able to choose my free sample with my order. This allowed me to try the product that I wanted before deciding to buy it.”

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Posted 5 months ago

“Lots of choice and the information given on each product is very informative. Ordering was easy and delivery was quick. Would not hesitate in recommending Dermacare Direct.”

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Posted 5 months ago

Hi Hazel Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 5 months ago

“I would like to express my deep gratitude to your products, I have been using them for 6 months now. My facial skin required constant visits to a cosmetologist. And I want to say that after using your cream products, my face has noticeably become more elastic, and the turn off night cream helps me cleanse old skin. I recommend to all my friends, and thank you for the quality of the product. I chose you for myself and I’m with you for a long time🥰”

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Posted 5 months ago

“No issues. Will use this company again. Good range of products.”

Helpful Report

Posted 5 months ago

Hi Thank you for taking the time to review us. So glad you are happy with the choice of products we sell and your experience shopping with us has been issue free. I will pass your kind comments onto the team. Kind regards Julie Customer Service Manager

Posted 5 months ago

“Really satisfied with my order. Good value for money and very fast dispatch. No issues.”

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Posted 5 months ago

“Very good products, very good customer service. Will return when I need more products”

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Posted 5 months ago

“Thank you Dermacare. Needed my products for my holilday. My ordered arrived well packaged and quickly.”

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Posted 5 months ago

“Always buy my sunscreens from Dermacare. I can be sure that they are the genuine product.”

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Posted 5 months ago

“Excellent product it's a pity about the size of the bottle far to small.”

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Posted 6 months ago

“Great products, fast delivery”

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Posted 6 months ago

“Great range of products and fast service”

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Posted 6 months ago

Dermacare is rated 4.8 based on 1,886 reviews