Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,898 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very satisfied with the service from Dermacare Direct ..a friendly efficient staff if ever there's a query.”

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Posted 5 years ago

“Excellent service super quick delivery”

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Posted 5 years ago

“Brilliant product!”

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Posted 5 years ago

“Prompt service very pleased”

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Posted 5 years ago

“Quick and easy ordering process and timely delivery”

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Posted 5 years ago

“excellent service as allways”

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Posted 5 years ago

“A truthful seller, who does all he can to help solve delivery problems. I have been fully reimbursed of a lost package and strongly recommand them. I will come back and order again !”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Quick and easy ordering platform Good description of products which are showing results already - day 5.”

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Posted 5 years ago

“As far as I am concerned I have always had excellent service from the company. I predominately buy the spf products from them. I always have the products within 2 days of ordering on a standard delivery. The products I buy have always been high quality”

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Posted 5 years ago

“I ordered the heliocare suncream for the first time and absolutely love it. Will definitely re order. Only comment is that there was lots of unecessary packaging”

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Posted 5 years ago

“Reliable service. Always use Dermacare”

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Posted 5 years ago

“very good and quick service.”

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Posted 5 years ago

“Good range of products from some really good brands and timely delivery. I will definitely order again from Dermacare for my skincare as the prices are also great too.”

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Posted 5 years ago

“Dermacare Direct were fast friendly and informative. A safe secure website you can trust!”

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Posted 5 years ago

“Web site page really helpful and easy to use. My order arrived quickly and was well packaged will definitely use Dermacare Direct again.”

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Posted 5 years ago

“I very unhappy. I never receive my order! Can’t recommend the website”

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Posted 5 years ago

Hi Lara Thank you for your order. Your tracking details are showing there is an address query with the courier. We have provided them with your contact telephone number so delivery can be made. Kind regards Dermacare

Posted 5 years ago

Hi Thank you for your order . I can see that your order was delivered on the 10/07/2019 within the 2 weeks time frame stated on our website. Orders to Europe can take up to 2 weeks to arrive just depends on the country. Thanks Julie

Posted 5 years ago

“Great service and always have products in stock”

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Posted 5 years ago

“Fantastic products and delivery thank you”

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Posted 5 years ago

“My ordered item was returned to dermacare by the Royal Mail (my own fault ) dermacare was very helpful when I called them and explained , they assured me as soon as they receive my item back they will post it back out to my correct address which they have done and also kept me up to date ....... thank you very much dermacare for your speedy help and great customer service . Regards From linda spicer x”

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Posted 5 years ago

Dermacare Direct is rated 4.8 based on 1,898 reviews