Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,894 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“Very happy with the service. The staff were really friendly, good selection of products and quick delivery.”

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Posted 1 year ago

“Excellent service and the cream has really helped by scars after surgery. I’ve been using it on my eyes and it has soothed and hydrated my under eyes which were so sore after all the tapes from the bandages.”

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Posted 1 year ago

“I later found that the product purchased was considerably cheaper through other online companies.”

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Posted 1 year ago

Hello - thank you for leaving a review. Please note that as fully authorised stockists, we only sell 100% genuine products at or below the Recommended Retail Price and offer a genuine product guarantee. We do not get any of our products through the grey market. There have been reports of counterfeit products being sold on some marketplaces. Additionally, as fully trained dermatologists, we provide full professional advice, support and assistance to all our customers that may not be available from marketplace or other sellers. Kind regards, Dermacare

Posted 1 year ago

“Having been recommended this skin care product I gave it a try. Its been a month since using it and I am thrilled with the result Clinicare X3MEGF PURE SERUM AND X3MEGF GLOW ESSENCE. Ordering was simple and secure. The products were well packed and came in a couple of days of ordering.”

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Posted 1 year ago

“Fantastic products and service. Speedy delivery.”

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Posted 1 year ago

“I love the Medik 8 R-retinoate Day and Night Serum. I have been using it for years. It has a lovely light texture and sinks into the skin immediately. It has really improved the skin around my eyes and reduced the puffiness. It really is a very good product.”

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Posted 1 year ago

“I always buy from this website- timely delivery and great customer service. Also very good promotion if you r a subscriber”

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Posted 1 year ago

“I ordered my Omnilux mask at lunchtime on Friday and it arrived Saturday afternoon. Well pack. Really pleased with the service I received.”

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Posted 1 year ago

“Excellent service, thank you.”

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Posted 1 year ago

“Excellent service from Dermacarae Direct. Products bought delivered in really good time. Would recommend ordering beauty products from this company.”

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Posted 1 year ago

“Great service and fast delivery. Very happy. A”

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Posted 1 year ago

“Great products, fast delivery. Very happy.”

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Posted 1 year ago

“Really pleased with my Neostrata purchases. Received a Small discount and very happy with the free travel set as promised which will be very useful. Would have been nice to have a few free samples, particularly from the Neostrata skincare range, a brand that I'm new to.”

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Posted 1 year ago

“Great products not available elsewhere. Easy to use the site. Will use again.”

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Posted 1 year ago

“I'm a regular customer of Dermacare and have ordered a few times now. Genuine, trustworthy, and reliable. Orders arrive quickly with up-to-date tracking information.”

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Posted 1 year ago

“Whenever I order from Dermacare I order via phone. The lady who always answers the telephone answers straight away. She is always polite, helpful, friendly and efficient. My orders reach me in good time. Always a pleasure to deal with Dermacare. Thank you.”

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Posted 2 years ago

“Jan Marini is fantastic, my skin is so much brighter since using it and smoother. Highlt recommend”

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Posted 2 years ago

Thank you, I am so glad you are happy with your Jan Marini products

Posted 2 years ago

“I could not pay with my master card so phoned customer service who handled the problem impeccably and helpfully I cant remember her name but I think she was working from home Product delivered following day another happy customer”

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Posted 2 years ago

Thank you

Posted 2 years ago

“A lot of good brands, big variety. I wish the offeres could be a bit better.”

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Posted 2 years ago

“Always excellent advice and service from Dermcare. Very easy to order, great choice of products and fast deliveries! Very happy.”

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Posted 2 years ago

Thank you

Posted 2 years ago

Dermacare Direct is rated 4.8 based on 1,894 reviews