Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,895 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent advice and service from Dermcare. Very easy to order, great choice of products and fast deliveries! Very happy.”

Helpful Report

Posted 2 years ago

Thank you

Posted 2 years ago

“This is the first time I have bought this product and have used it twice since receiving it, I have found it to be quite good, easy to use, especially with being able to use the little brush that came with it.”

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Posted 2 years ago

“very happy with Dermacare, its a reliable company and a good range of products.”

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Posted 2 years ago

Thank you

Posted 2 years ago

“I was amazed at how quickly my parcel arrived! All round great service!”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Hi Thanks for Dermacare. You shipped promptly and great service. However using Royal Mail is a nightmare. If you can , please try another service. Thank you so much”

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Posted 2 years ago

“Great service, good stock and fair prices”

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Posted 2 years ago

“I don't do reviews but in this case I have to say I'm pleased to do so ! I'm glad I found this company not only for its very competitive prices but also swift and easy ordering and receiving products ! Thank you Annette”

Helpful Report

Posted 2 years ago

Thank you Annette

Posted 2 years ago

“Happy with the service from Dermacare”

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Posted 2 years ago

“Dermacare always provides great service and advice. I love that I could choose a free sample to try out. Delivery was quick. Thank you - I will definitely be purchasing from you again.”

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Posted 2 years ago

“Would recommend this company”

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Posted 2 years ago

“Fabulous service always”

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Posted 2 years ago

“Easy website to use and always arrives on time.”

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Posted 2 years ago

“Excellent service. Good customer experience.”

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Posted 2 years ago

“Don’t touch! My order which I placed on 24th November still has not arrived and I’ve been give false Tracking information”

Helpful Report

Posted 2 years ago

Your order was dispatched the same day as you placed your order by Dermacare. As you may be aware, Royal Mail has been on strike for several days recently which has affected most businesses and Royal Mail users in the country. Your parcel was not scanned by Royal Mail onto their network but it does not mean that the tracking details are false or incorrect. If you check your tracking number now strike is off, you will see that the tracking is working and your order is with Royal Mail. It is a shame you are trying to spread negative and false defamatory comments and lies about our company which has done nothing but try to help you, and which was due to the national strike situation which is completely out of our control.

Posted 2 years ago

“Great service, will definitely use Dermacare again.”

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Posted 2 years ago

“Excellent service - I love being able to choose the free samples so I can try them first.”

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Posted 2 years ago

“Highly recommended, great customer service. Good range of products with quick delivery.”

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Posted 2 years ago

“The service from Dermacare Direct is always exceptional. Ordering is easy and the products arrived well-packed the next day. Very impressed.”

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Posted 2 years ago

“I trust the staff that gave me advice on selecting the correct products. Everything has been smooth so far and delivery was very quick.”

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Posted 2 years ago

“I've been buying from Dermacare for many years. The service is very good and I love that I can choose free samples to try with my products.”

Helpful Report

Posted 2 years ago

Dermacare Direct is rated 4.8 based on 1,895 reviews