Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,886 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“Would recommend this company”

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Posted 1 year ago

“Fabulous service always”

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Posted 2 years ago

“Easy website to use and always arrives on time.”

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Posted 2 years ago

“Excellent service. Good customer experience.”

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Posted 2 years ago

“Don’t touch! My order which I placed on 24th November still has not arrived and I’ve been give false Tracking information”

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Posted 2 years ago

Your order was dispatched the same day as you placed your order by Dermacare. As you may be aware, Royal Mail has been on strike for several days recently which has affected most businesses and Royal Mail users in the country. Your parcel was not scanned by Royal Mail onto their network but it does not mean that the tracking details are false or incorrect. If you check your tracking number now strike is off, you will see that the tracking is working and your order is with Royal Mail. It is a shame you are trying to spread negative and false defamatory comments and lies about our company which has done nothing but try to help you, and which was due to the national strike situation which is completely out of our control.

Posted 2 years ago

“Great service, will definitely use Dermacare again.”

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Posted 2 years ago

“Excellent service - I love being able to choose the free samples so I can try them first.”

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Posted 2 years ago

“Highly recommended, great customer service. Good range of products with quick delivery.”

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Posted 2 years ago

“The service from Dermacare Direct is always exceptional. Ordering is easy and the products arrived well-packed the next day. Very impressed.”

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Posted 2 years ago

“I trust the staff that gave me advice on selecting the correct products. Everything has been smooth so far and delivery was very quick.”

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Posted 2 years ago

“I've been buying from Dermacare for many years. The service is very good and I love that I can choose free samples to try with my products.”

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Posted 2 years ago

“Product well packaged and kept informed about progress of delivery”

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Posted 2 years ago

“My items arrived very quickly and I was very happy with my items”

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Posted 2 years ago

“So upset I lost this product and it was so expensive also I started to see some improvement (vanish pfb chromabright)”

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Posted 2 years ago

“Fantastic online retailer. Wide range of products not available elsewhere. The customer service team were so helpful.”

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Posted 2 years ago

“Exceptional Service, easy to order.”

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Posted 2 years ago

“A trusted website with high-quality products that you can often also buy in your facial clinics. Free samples. Very fast delivery.”

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Posted 2 years ago

“Easy to order. Kept updated work progress. Well packaged. Arrived quickly. Good price.”

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Posted 2 years ago

“Great Products at Great Prices. Always order from Dermacare. Love the free advice too!”

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Posted 2 years ago

“My experience at Dermacare is always outstanding,,the staff are very professional ,kind and experienced.I have used their facial treatments and laser hair removal and ended up very happy. Thumb up👍For Dermacare.”

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Posted 2 years ago

Dermacare is rated 4.8 based on 1,886 reviews