Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 790 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality and service throughout. Easy to do business with.”

Helpful Report

Posted 8 years ago

Dear Mrs Prest Thank you for completing this review and for awarding 5* following delivery of your recovered sofa. I am sure Karen and John in Altrincham will be delighted to learn you feel you experienced an excellent level of service and that your recovered sofa is of superb quality. Again I thank you for taking time to complete the review and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Used Delcor 10 years ago to buy my lovely red sofa. This year it went back to them and has returned like new in a chic grey. Colin at the Kings Road showroom was so helpful and patient and made the most wonderful coordinating scatter cushions to go on the sofa. Service was professional and efficient and the delivery men, Brian and Gavin, were marvellous!”

Helpful Report

Posted 8 years ago

Dear Ms Raw Thank you so very much for your fabulous review praising Colin's professionalism and expertise including his fabulous needlework as well as expressing your appreciation of the overall service you experienced from start to finish. Brian and Gavin the delivery guys will be delighted to learn they also get a personal mention and I'm sure this will help boost their morale to know you acknowledged their efforts. It is not as easy task lifting the sofas never mind carrying them as I am sure you know yourself, they are solid and extremely weighty. Again I thank you for your most informative review and should you have any further requirements please do not hesitate to come back to me. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Great sales assistance while specifying out new sofa. Another quality product delivered!”

Helpful Report

Posted 8 years ago

Dear Customers Thank you for taking time to complete the review and awarding 5* following delivery of yet another Delcor upholstered sofa. I am sure Lee will be delighted to see he has a mention in your review and I am thrilled we have delivered another quality product for you. May I thank you personally for coming back to us time and again, we're obviously doing something right and I wish you many many years of comfort on your Delcor upholstered furniture. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“My third set of furniture from Delcor spanning around 25 years. Good designs and lasting quality; helpful knowledgeable staff; no pressure to buy - take your time. In short an excellent product and very pleasant to do business with.”

Helpful Report

Posted 8 years ago

Dear Delcor Customer Thank you for completing the review and awarding 5* following delivery of your upholstered sofa and chairs. The fact you have been a Customer of ours for 25 years speaks volumes and I thank you personally for being such a loyal Customer of Delcor. I am sure Kathleen in Stamford will be thrilled to learn of your review and that you felt the service you received was knowledgeable and relaxed yet helpful with no pressure to rush into placing an order. Yet again I thank you for your review and trust you will enjoy many years of comfort on your Delcor upholstered furniture. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“We had our Decor sofa re-covered earlier in the year. From the first visit to the showroom, to discuss our options, right through to the delivery of the product we received excellent advice and service from all the Decor staff. We are also delighted with the quality of work undertaken.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Simpson Thank you for awarding 5* and for taking time to share your recent experience ordering a recover of your sofa from us. I am pleased the whole process ran smoothly for you from start to finish and that you are delighted with your finished sofa. Should you have any further requirements in the future please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“From order to delivery excellent service - we don't look elsewhere.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Rockall Thank you for taking time to complete this review and award 5* following delivery of your upholstered Delcor sofa and based on your recent experience selecting and ordering a sofa from us. I am pleased the whole process of ordering and making those all important decisions right through to the delivery of you order ran smoothly for you and that you would not consider looking anywhere else. A fabulous recommendation in itself. Again I thank you for your informative review and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Quite a few years ago we bought out 3-piece suite from Delcor, knowing that their products were of exceptional quality and style., which suited us. But the time had come to have it re-upholstered. We had no thought s but to go back to them to have this work done. Nothing has changed, their sales staff are just the same very approachable and knowledgeable. We are so pleased with the work they did for us.”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for your review and award of 5* following delivery of your recovered sofa and chairs. I am delighted to learn the level of service you experienced is as good as ever and we have managed to fulfill your order to your complete satisfaction. I trust you will enjoy many many years of comfort with your Delcor furniture. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“An excellent personal service. Nothing is too much trouble”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for taking time to complete the review and award 5* following delivery of your Delcor upholstered sofa. It is reassuring to know you experienced a quality personal service whilst you were making those all important decisions regarding fabric, interiors etc and you felt that nothing was too much trouble. I thank you again for your kind review and trust you will enjoy many years of comfort with your Delcor upholstered sofa. Should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Superb quality furniture, excellent customer service!!! Gets no better than that!!!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Bell Thank you for your most informative review and award of 5*. I am pleased to learn you are thrilled with the quality of your sofa and modified chair and also the level of customer service you experienced from start to finish. Should you have any further requirements at all please do not hesitate to come back to us. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Perfect match with my chair and sofa bought last year. Excellent quality.”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for completing the review and awarding us 5* I am thrilled to learn you are extremely happy with the quality of your Delcor upholstered furniture and trust you will enjoy many years of comfort. Should you have any further requirements please do not hesitate to come back to us Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“We had really specific needs (ie we were very fussy customers!), as my husband had been seriously injured so sitting is not always comfortable for him. Colin at the Kings Road shop was absolutely fantastic, very knowledgeable about all aspects of the sofas and their construction, very patient (we visited the shop more than once), not at all pushy, and gave clear advice when asked. All of which means we've ended up with an absolutely perfect sofa. Well, three sofas; we were so impressed with the modern 'L' shaped one we chose first that we also decided to replace our other two sofas, traditional styles. One thing we were particularly impressed with was the flexibility to get the sofas made 'bespoke' at a very reasonable additional cost, if required. We were able to specify the exact length, depth, height - and even had more supportive cushion stuffing than standard.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Cox Thank you for your extremely informative review and award of 5* I know Colin at Kings Road will be absolutely thrilled to learn he has yet another glowing reference from yet another satisfied Customer, who appreciates the personal service Colin strives to ensure his Customers experience. I am not an advocate of the 'hard sell' approach preferring Customers to feel comfortable and relaxed and take their time making those all important decisions regarding model, size, fabric etc. as well as discussing bespoke modifications which may be required. I am so grateful to you for this glowing review and should you have any further requirements please do not hesitate to come back to us. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“I had high expectations if my new furniture....it is every bit as good as I had hoped! It has been a pleasure purchasing a quality British product.”

Helpful Report

Posted 8 years ago

Good afternoon Mrs Trevarthen Thank you for taking time to kindly complete the review following delivery of your Sofas and Chair. I am delighted to learn we have manufactured your order to your high expectations and that it is every bit as good as you had hoped. It is always most rewarding when customers share their Delcor purchasing experience with others as you have today and I am most grateful to you. Should you have any further requirements at all, please do not hesitate to comeback to us. Trusting you enjoy many years of comfort and thank you again for your award of 5*. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“The service we received from Delcor from choosing the fabric to having it delivered was excellent and I know that if we had any problems there would be someone who would try and sort things out. The fact that it is made locally is yet another reason to invest money in their products.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Stubbs Thank you for your most positive feedback and reward of 5* following delivery of your Delcor furniture. I think it is safe to say your Delcor experience was pain free and stress free from start to finish and your total confidence in our customer service and quality product is certainly most gratifying to say the least. I am proud to say our furniture is 100% British and is manufactured here in the factory in Northumberland by my team of skilled craftsmen and women who all live locally within walking distance. I am most grateful for your honest review and your confidence in our service and ultimately our product and I wish you many years of comfort with your Delcor upholstered Chairs. Kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“After 25 years, I decided to get my sofas refurbished, as no other sofas on the high street matched the quality and gaurantee that Delcor offer. I am absolutely delighted with my two (new) sofas and foot stool. Delcor delivered a wonderful service from start to finish and a special thank you to the two lovely delivery men, it wasn't an easy job for them. I would recommend Delcor without hesitation.”

Helpful Report

Posted 8 years ago

Dear Mrs Gravelle Thank you most kindly for leaving such positive feedback and awarding 5* following delivery of your refurbished Delcor sofas and footstool. I am so pleased to hear your experience was a happy one from start to finish and the fact the delivery team have a special mention will certainly boost their morale. Their job can be quite difficult at times as you say and I appreciate their professionalism and dedication to delivering on time with the minimum of disruption and upheaval. Again I thank you for your 5* review and positive feedback and trust you will enjoy another 25years of comfort with your refurbished sofas and footstool. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“We recently purchased a sofa, chair and foot stool from Delcor and would like to express our complete satisfaction with both the service and quality that we received. A special thank you to Julie for her patience, excellent advice and attention to detail which was key to us proceeding with the purchase. To top it all your delivery team were excellent. Many Thanks Claire & Colin Bedlington”

Helpful Report

Posted 8 years ago

Dear Claire and Colin Bedlington Thank you most sincerely for your wonderfully positive feedback and your award of 5* following delivery of your 'quality' upholstered sofa, chair and footstool. Julie will be absolutely delighted to learn she has a personal mention in your review and that her professional approach played a key role in your ultimate decision to proceed with your purchase. I am also pleased to read that the delivery team also get a mention in your review which will boost their morale immensely. I thank you again for your most positive feedback and award of 5* and trust you will enjoy many years of comfort with your Delcor upholstered furniture. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Thoroughly professional staff. Sofa delivered on time and assembled on site. It looks fantastic and is extremely comfortable. Thank you Delcor.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Moore Thank you for completing the review and providing such positive feedback following delivery of your Delcor upholstered sofa. I see you took advantage of the Assembly on Site service, always a good idea if your sofa is large or there are any awkward turns, low ceilings or narrow doorways. I am delighted to hear my staff have yet again provided a professional level of customer service and that your upholstered sofa has the wow factor with comfort to match. Again I thank you for your 5* review and trust you will enjoy many years of comfort with your Delcor upholstered sofa. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“After 25 years, I decided to get my sofas refurbished, as no other sofas on the high street matched the quality and guarantee that Delcor offer. I am absolutely delighted with my two (new) sofas and foot stool. Delcor delivered an excellent service from start to finish . A special thank you to the two lovely delivery men, it wasn't an easy job for them. I would recommend Delcor without hesitation.”

Helpful Report

Posted 8 years ago

“We are thrilled with our new sofas, chair, footstool and cushions which have been much admired by family and friends. The quality is superb and it is a pleasure to support British manufacture at its best. From the help we received from two different showroom staff on our two visits right up to delivery by two thoughtful and careful delivery men it has been a stress free and supportive process. Thank you!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Ault Thank you so much for your most glowing review and award of 5* following delivery of your Delcor upholstered furniture. I am sure you will agree I have the support of an excellent team of staff from the Sales Consultants right through to the Delivery Team. Each staff member gives 100% and is prepared to go that extra mile to ensure each and every Customer receives the same support, advice and top quality level of service from start to finish, as well as taking pride and care in producing the best quality British furniture possible. I am thrilled to learn your Delcor experience has been a stress free one and I thank you again for giving such fabulous feedback. Should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“I found the service and product to be top class and would definitely recommend them, which I have done already.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Seed Thank you so much for providing such positive feedback based on both the 'top class' quality of your upholstered furniture and the level of service you experienced whilst selecting your sofas. It is always most rewarding when Customers compliment our product and service as you have today and I must say I am most grateful to you for recommending us to others. I appreciate your award of 5* following delivery of your furniture and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Our overall experience was nothing short of excellent with helpful and knowledgeable staff who really go that extra mile to ensure you are happy. We would recommend Delcor to anyone.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Simmons Thank you so much for your very kind review awarding 5* based on your overall experience with Delcor. I am thrilled that you compliment my staff on their hospitality, efficiency, knowledgeable and the fact they are prepared to go the extra mile to ensure the happiness of you the Customer. I am sure you will agree I have the support of a superb Sales Team. Again I thank you for your most informative review and should you have any further requirements in the future please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

Delcor is rated 5.0 based on 790 reviews