Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from a very helpful advisor Julie. The sofa did not disappoint. Would definitely recommend Delcor to friends and family”

Delcor 5 star review on 5th December 2020

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Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience. Sofa looks great!

Posted 3 years ago

“We have had our Delcor suite now for over 30 years and it was showing its age. It has been a comfy seat for grown ups, but also dens of many disguises for our kids and grandkids! However, we still loved the design and decided we’d rather have it refurbished than buy a new one. It has now been back with us for a few months and is settling in nicely, although it did have a strong “fishy” smell to start with......from the stuffing we assumed,but that’s now gone. The crew at Delcor have done a great job.”

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Posted 4 years ago

Thank you for taking the time to review your purchase with us. The distinctive odour you refer to can sometimes be a result of the newness of the cushions and the actual fabric itself, which as you describe does disappear in time. Thank you again for your comments and for the 5 star review

Posted 3 years ago

“Excellent customer focus and attention. Not a cheap new / refurbished product[s] but really good quality. Covid-19 hit in the middle of the programme, but we were kept informed all the time. Delivery drivers on time and courteous / helpful. As was your agent Richelle Spooner-Davidson at Derwent House Witney. Full marks, and thank you.”

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Posted 4 years ago

Thank you very much for the 5* review - I am delighted to hear that you were so pleased with the service you received.

Posted 4 years ago

“Extremely pleased with the service from start to finish. The refurbishment of my old sofa was sublime. The wait was well worth it. Many thanks”

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Posted 4 years ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 4 years ago

“I have been a customer of Delcor since 1981, I have purchased 2 three piece suites and have also used the reupholstering service. The quality of the products is amazing and the customer service is exactly as you would hope. I couldn't praise this company highly enough in all aspects.”

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Posted 4 years ago

We pride ourselves on our customer service, so it is good to hear from a satisfied customer.

Posted 4 years ago

“From the commencement of choosing the sofa’s, deciding which fabric for each one and cushions etc the process was very smooth , all of the staff were incredibly helpful . The delivery was exactly as stated and the gentlemen who did the delivery were very careful and meticulous. Overall an excellent service and the sofas are beautiful and very comfortable.”

Helpful Report

Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience.

Posted 4 years ago

“Fantastic service from the start firstly dealing with Ali Griffins then with the delivery men who collected and delivered our sofas they were very professional and did an amazing job then down to the quality of the sofas which we adore. Please pass on to the delivery men we where very happy with there service.”

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Posted 4 years ago

Your kind words will be forwarded to all concerned.

Posted 4 years ago

“Excellent quality at a fair price”

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Posted 4 years ago

Thank you for taking time to leave us a 5* review.

Posted 4 years ago

“Been a customer since 1983. Fantastic helpful knowledgeable staff. Excellent service excellent product.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5* review.

Posted 4 years ago

“We love our two sofas and footstool. Luxury comfort, and they look great.”

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Posted 4 years ago

I wish you many years of comfort with your new Delcor furniture.

Posted 4 years ago

“I was recommended to visit Delcor from my neighbour and I am so pleased I took their advice. From entering the store Rick looked after me advising and helping with my decisions. I would highly recommend this company.”

Delcor 5 star review on 17th November 2020

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Posted 4 years ago

I am delighted to hear that you are so pleased with your Delcor experience.

Posted 4 years ago

“I bought my first Delcor sofa in 1982. It is so well made that I had Delcor reupholster it this year and it looks like new. I am now in the process of getting a second Delcor sofa reupholstered. Delcor provides an excellent service and a high quality product and they are very nice, helpful people to deal with.”

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Posted 4 years ago

Thank you for taking the time to leave your 5* review. It is always lovely to welcome back former Clients.

Posted 4 years ago

“In May 1984 I purchased a Madison 3 seater standard back low arm settee (3 cushions) and 2 Madison standard back chairs upholstered in G.P. & J Bakers Odyssey Brown Cream Cotton. They were extremely comfortable and gave good service. I finally decided this year to have them completely recovered and went to your Kings Road showrooms'. The staff were very helpful and I decided to have a darker and more practical material Rothesey in graphite. The staff who picked up the old suite were very cheerful with their lorry full of new and old settees and chairs. I was delighted when your operatives delivered the completely rebuilt furniture. (due to covid-19, they had full protective gear and sanitisers which was reassuring). They were both very pleasant. I am very pleased with the craftsmanship and service I have received from your company.”

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Posted 4 years ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your customer journey.

Posted 4 years ago

“We first purchased Delcor furniture over 30 years ago, and we have just had our two original Designer Chairs and a Lofa Sofa refurbished. We always knew how solid and well made the frame of Delcor furniture was so refurbishing was a good option. The total process from the original order was about 10 weeks. The finished result is brilliant the product of really good crafts people we are delighted. From the sales team to the delivery men the service is outstanding. Thanks Delcor.”

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Posted 4 years ago

This is so lovely to hear from another happy and loyal Delcor customer - thank you!

Posted 4 years ago

“We have a large and small boxer sofa which we’ve had for 20 years! The quality is outstanding and we have chosen to recover and required a few new cushions only in that time. We also have a large chesterfield which we purchased as ex-display 4 years ago. It was immaculate then and still is. The quality, craftsmanship and customer experience is excellent.”

Delcor 5 star review on 1st October 2020

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Posted 4 years ago

Fantastic to hear and thank you so much for taking the time to leave your feedback. Sofa looks great!

Posted 4 years ago

“I ordered some free sample of fabrics and I am not disappointed ☺️ They are really good fabrics and I will be recommending for sure 😊😊 This is a great way to test before buying 👌 Thank you very much for my free samples ☺️”

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Posted 4 years ago

You are very welcome and thanks for the feedback! We look forward to hearing from you when you are ready to choose.

Posted 4 years ago

“We ordered two Jarvis armchairs, one is the standard size and the other made larger to our specifications. We are now very pleased with them after reordering foam cushions (at extra cost) as we found the feather cushions quite firm. Beautifully made chairs which although traditional in style look lovely in our new build bungalow. Good experience all round from purchase to delivery.”

Delcor 5 star review on 22nd August 2020

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Posted 4 years ago

Thank you so much for your Review Mr & Mrs Kirby. Our aim is to create your absolute comfort and it sounds like we achieved that. We hope we can welcome you back again.

Posted 4 years ago

“We ordered a sofa from Delcor in Stamford and we are delighted with it. Having ordered , the material was then out or order, when it came into stock we hit the Coronavirus which obviously delayed the production side. Delcor were amazing at keeping us informed about what was happening and when restrictions were lifted the sofa arrived much quicker than expected. Well done Delcor and we wouldn’t hesitate in recommending you. Great sofa.”

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Posted 4 years ago

We pride ourselves on our Customer Service so it is good to hear from a satisfied Customer.

Posted 4 years ago

“Excellent, courteous, informative and thoroughly professional service from all concerned. Many thanks. Susannah”

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Posted 4 years ago

Thank you for your very kind words.

Posted 4 years ago

“Thank you Delcor love my new sofas, a stress free experience from walking into showroom to the two gentleman that delivered and assembled sofa bed. The two lady sales staff were so helpful and knowledgeable and very patient, the quality of fabric and the craftsmanship which has gone into each sofa is very visible by their shear beauty. Overall excellent”

Helpful Report

Posted 4 years ago

Thank you for your kind words and for taking time out to tell us about your Delcor experience.

Posted 4 years ago

Delcor is rated 5.0 based on 786 reviews