Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, just received delivery of 3 and 2 seater sofa. From patience of Jenny in the kings rd shop( providing multiple samples and nothing too much trouble) to the delivery of furniture which was all 1st class. Many thanks”

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Posted 3 years ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your customer journey

Posted 3 years ago

“I visited Derwent House in Witney and my husband and I ordered two Delcor sofas . We are thrilled with the result , the sofas look fantastic , we could not be more pleased !I must also mention the delivery drivers who were excellent . From start to finish I would thoroughly recommend the whole experience . I specifically wanted a single base cushion and I would certainly recommend this as an alternative , we think they look great !”

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Posted 3 years ago

Thank you very much for the 5 star review - I am delighted to hear that you are pleased with the service you received. Many thanks for choosing Delcor!

Posted 3 years ago

“We have recently ordered, and taken delivery of, a 3 piece suite - my wife and I are delighted with it. It has certainly come up to our best expectations especially in terms of quality and finish. It has been a pleasure to deal with your company from start to finish and nothing seemed to be of too much trouble. Highly recommended.”

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Posted 3 years ago

We pride ourselves on our Customer Service and quality products to it's great to hear from happy Customers such as yourselves.

Posted 3 years ago

“We have recently ordered, and taken delivery of, a three piece suite. My wife and I are delighted with it. It has certainly come up to our best expectations especially in terms of quality and finish. It has been a pleasure to deal with your company from start to finish and nothing seemed to be of too much trouble. Highly recommended.”

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Posted 3 years ago

“My nearest Delcor showroom is in Stamford Lincolnshire, and it is a charming showroom, full of quality soft furnishings and occasional furniture. It is really well made and is certainly built to last. Excellent service from all staff and I was kept fully informed from start to finish. Everything arrived on time and the delivery men took great pride in placing and dressing the furniture . Highly recommend this company.”

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Posted 3 years ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your Customer journey.

Posted 3 years ago

“Our sofas and chair arrived last week and we are absolutely delighted. It has been a pleasure to work with Delcor from start to finish. The sales staff were knowledgeable, friendly and efficient - as was the final delivery. A quality product and company. Thank you Delcor.”

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Posted 3 years ago

“Everyone at Delcor were so helpful and we were able to take our time choosing in a relaxed atmosphere. My Delcor Victorian sofa was 26 years old so I had it refurbished in an Osborne and Little fabric to match in with the terracotta floor in the garden room. The workmanship is first class and it is unbelievably comfortable; so much so that I went back and ordered a Soho chaise with sofa for our snug lounge.”

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Posted 3 years ago

Recovers are still a huge part of our business as an economical way to retain the same great style and shape but with a fresh new look. Thank you so much for taking the time to leave us a 5* review.

Posted 3 years ago

“Hi Rick We hope you are well. So 6 months ago we visited your gorgeous showroom for the first time in Seaton deleval to look for a new sofa or two, after many visits and several hours and after we asked so many questions which was no problem at all to any of your staff, we received fantastic advice from you, and both Julie's we placed the order for a large Montrose sofa, but higher and wider, and again that was no problem, and two Camden chairs and a combi, the advice regarding material, piping, which cushion filling would suit medical needs , what would match was just fab, you guys really know your products. So this week we took delivery of our new furniture, wow wow wow ❤️Brian and Paul arrived, our sofa was assembly on site, they kindly removed our original sofas into our garage for St Oswalds to collect, they were so respectful of our property, polite, professional and courteous. Fab guys. You have a fantastic team which I am sure you know, but I hope it is noted as they all deserve 5 star 🌟 customer service including all of the people who contributed to making our fab new furniture, amazing staff and product. Best wishes Bev and Joe”

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Posted 3 years ago

It's always lovely to hear back from a happy customer and I thank you for taking time out to tell us about your customer journey. I wish you many years of comfort with your new Delcor furniture. Your kind words will be forwarded on to all concerned.

Posted 3 years ago

“Wonderful products which stand the test of time for comfort and wear. In store service is excellent and it doesn’t stop there. Many years after purchase Delcor showed customer service which went far beyond the call of duty and our expectations. This business deserves its superb reputation for quality products and personal service. We will always return for our future needs. Thank you Delcor.”

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Posted 3 years ago

We pride ourselves on our customer service and quality products so it's great to hear from happy customers such as yourselves.

Posted 3 years ago

“We are very pleased with our settees. Delcor only sell quality products which are very comfortable.”

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Posted 3 years ago

I am delighted to hear that you pleased with your Delcor furniture.

Posted 3 years ago

“High quality Professional and reliable service despite the pandemic and furniture is beautiful”

Helpful Report

Posted 3 years ago

We pride ourselves on our Customer Service and quality products so it's great to hear from happy customers such as yourselves.

Posted 3 years ago

“Worth the long lockdown wait. Excellent service from delivery staff too.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a review.

Posted 3 years ago

“We bought a Delcor sofa 20 years ago and had to pass it on due to a house move. We have missed it ever since and are looking forward to getting a new Delcor sofa this year. We have missed our Delcor sofa soooooo much. Excellent comfort, extremely stylish and very hard wearing. Even after 10 years it still looked and felt as good as new!”

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Posted 3 years ago

“I cannot speak highly enough of this company and everyone who works there. There is no doubt our sofa and chair were expensive, and its easy to be put off by this if that’s all you are looking at but you really do get what you pay from when you do business with this company. Not only is the product fantastic, sturdy and likely to last a lifetime, their customer service is outstanding. They held on to our sofa (at no cost) for several months whilst we were waiting for our house to be built and their staff even helped us to pick the right carpet to match everything together. I’ve rated them 5 stars, if I could give them 10 stars I would.”

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Posted 3 years ago

“We are absolutely delighted with our three piece suite. 3 rd time we have chosen Delcor over 40 yrs. Excellent advice given and delivery as promised. Beautifully made. Thank you. Lorna Hill. Tynemouth.”

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Posted 3 years ago

“This is the third time that we have purchased a Delcor sofa. The first time was in 1988 and the sofa is still in use at our daughter's house. The last sofas had not worn out, we just wanted a chnage. Superb quality and value.”

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Posted 3 years ago

“Great service. Fabulous sofas. Highly recommend.”

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Posted 3 years ago

“First purchased delcor 25 years ago, you cannot wear it out I’ve 2 sofas which have been used by my grandchildren as trampolines and camps for years. So I decided to buy new cos after all things started looking jaded but after seeing what was on offer out there finally returned to delcor and couldn’t be happier —- here’s to another 25 years”

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Posted 3 years ago

Fantastic to hear and that you so much for taking the time to leave your feedback.

Posted 3 years ago

“Following many visits we made to delcor before finally selecting the fabric to recover our existing delcor seating we were always greeted with lots of friendly and helpful advice as well as cups of coffee, but never at any time did we feel pressurised or rushed even though we constantly changed our minds. Our old chairs were collected with ease, promptly and efficiently. The building work to our home dragged on for much longer than expected 1 year to be exact but Delcor never failed to offer support and assurances it was no problem for them to hold onto the suite. We were not dissapointed at all, their workmanship is second to non and we have once again a beautiful unique to us sofa and chairs. A truly unique and bespoke service that sets Delcor apart from its competitors.”

Helpful Report

Posted 4 years ago

Recovers are still a huge part of our business as an economical way to retain the same great style and shape but with a fresh new look. Thank you for your kind words.

Posted 3 years ago

“Excellent quality”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us a 5* review.

Posted 3 years ago

Delcor is rated 5.0 based on 786 reviews