Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’ve been married 42 years. We’ve had two children, two dogs, four Delcor sofas, three Delcor armchairs and three Delcor footstools. We’ve also had a number of those items reupholstered twice by Delcor (not the kids!) Delcor products have always been an extremely comfortable, robust and beautiful part of our home. And the Delcor service is always excellent. Our parents bought Delcor furniture and we suspect our children and grandchildren will too. For our whole family, Delcor exemplify the perfect company to help create your home. For life.”

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Posted 2 years ago

Thank you so much for your wonderful review. It's always lovely to hear back from our fantastic customers. We're so passionate about what we do, so it means a lot to us to receive such high praise. Thank you for continuing to choose Delcor and we look forward to welcoming you and your family to our showrooms again!

Posted 2 years ago

“Immaculate professional service from the Kings rd show room very helpful in fabric selection and meeting my needs for collection and delivery. The delivery guys were also fabulous dismantling and reassembling the sofa in super fast time.”

Delcor 5 star review on 5th October 2022

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Posted 2 years ago

We're so happy to hear such lovely feedback about your Delcor experience. Thank you very much for taking the time to leave us your review. Your sofa looks great!

Posted 2 years ago

“I am incredibly pleased with my purchase, our third settee/sofa which we have bought from Delcor. Wonderful customer service delighted with all and latest purchase. Would recommend this firm to others.”

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Posted 2 years ago

Thank you very much for your lovely review. We're so pleased to hear such kind words from a much valued, long-standing customer. Thank you for continuing to choose Delcor!

Posted 2 years ago

“I went with Delcor because I wanted furniture that would last. Being able to choose the fabric and colour was an added bonus. I bought 2 chesterfields and they are so comfortable. The delivery guys were excellent at their job, especially as the settees were put together inside my home. Yes Delcor are more expensive but so worth it.”

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Posted 2 years ago

Thank you for your lovely review. We're so proud of the craftsmanship that goes into making our furniture, backed up by our excellent customer service, so it means a lot to hear such positive feedback.

Posted 2 years ago

“We found the staff in the shop extremely helpful and patient when we were deciding which sofa's to purchase. Excellent service. The delivery men were very pleasant and efficient. We have also been very pleased with the sofas and find them very comfortable.”

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Posted 2 years ago

We're so happy to hear from our valued customers. Thank you very much for telling us about your Delcor journey. Your comments will be forwarded to all concerned.

Posted 2 years ago

“We are delighted with our new Metro sofas and footstool and they are very very comfortable. From first visiting the showroom to taking delivery of them we couldn't be happier. The staff in the showroom were really helpful and gave us lots of advice and the team that delivered them were very friendly and courteous”

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Posted 2 years ago

We're thrilled to hear that you're so pleased with your Delcor experience. Thank you for taking the time to leave us your review. Your sofas look beautiful!

Posted 2 years ago

“Very happy with our purchase- great customer service and high quality furniture- did a lot of research before buying and these were the best made and most comfortable settees in our budget. Would highly recommend”

Helpful Report

Posted 2 years ago

Thank you very much for telling us about your Delcor experience. We're passionate about our craftsmanship, as well as our customer service, so it's lovely to hear such positive feedback. Your sofas look great!

Posted 2 years ago

“Absolutely over the moon with our beautiful Chesterfields. They look gorgeous and feel very comfortable. I’m so pleased also with the colour I chose after a few weeks of indecision. Jenny was a great help too and very patient. Thank you Delco making such good quality furniture.”

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Posted 2 years ago

Thank you so much for your wonderful review. It's lovely to hear such positive feedback from our valued customers. Your sofas look fantastic!

Posted 2 years ago

“Excellent service from Derwent House when choosing the sofa and chair, very patient as I changed my mind on colours..... I can't fault the delivery service and the communication prior, the delivery people on the day were also very courteous and helpful. The sofa itself is comfortable and really well made. All in all, very pleased.”

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Posted 2 years ago

Thank you so much for taking the time to leave us your review. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“The sofa is as we expected. It looks well. From the beginning when we entered the showroom we've had the best of attention. The delivery team: Dave and Paul - the first team we understand, was efficient thoughtful, courteous and helpful.”

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Posted 2 years ago

Many thanks to you for taking the time to tell us about your Delcor experience. We're so pleased to hear your lovely feedback, and your sofa looks amazing!

Posted 2 years ago

“We Would highly recommend Delcor . The staff were all very helpful, especially Julie who was professional ,friendly helping us choose the prefect sofa, advising us on different options available. On delivery the men had to dismantle and reassemble one of the sofas to get it inside, they did this quickly and efficiently, and were very professional and pleasant”

Delcor 5 star review on 22nd September 2022

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Posted 2 years ago

Thank you for such a wonderful review. Our team are passionate about what we do, so it means a lot to hear your lovely feedback and we will forward your comments to all concerned. Your sofas look fantastic!

Posted 2 years ago

“Completely delighted with my purchases. First class service from beginning to end. I look forward to years of comfort in your lovely furniture!”

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Posted 2 years ago

Thank you so much for taking the time to leave us your review. We pride ourselves on the craftsmanship of our furniture, backed up by excellent customer service, so it means a lot to hear such lovely feedback.

Posted 2 years ago

“All went to plan. The delivery guys were great Paul and Dave very helpful.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback. Your comments will be forwarded to all concerned.

Posted 2 years ago

“Again Fabulous service and product. The production and manufacturing skill has remained of the highest quality. Chris in sales a fountain of knowledge and a joy to deal with. Dave and Paul on delivery and putting the sofas together, were polite, efficient and very nice young men, Ian service manager couldn't have been more helpful and again very professional and courteous. To the owners : you have a team to be proud of - look after them! Best wishes to you all Di”

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Posted 2 years ago

A massive thank you for your wonderful review! We're so proud of our whole team, at Delcor, so it means a lot to hear such lovely comments, from a much valued customer. Thank you again

Posted 2 years ago

“Simply outstanding all round, I have bought my sofas from Delcor over the past 30 years and just received another two sofas and a chair. I was blown away again, by the outstanding craftmanship Delcor provide. added to this is the wonderful customer services and I had two excellent delivery lads (Paul & Dave) who I could not thank enough, polite, kind and extremely helpful... I cannot praise Delcor enough...thank you again...simply outstanding”

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Posted 2 years ago

Thank you so much for your wonderful review. It means a lot to us, to hear such lovely feedback from our customers. Your comments will be passed on to all concerned.

Posted 2 years ago

“Excellent product and excellent service. The on-site assembly team, Dave and Paul, were particularly efficient and courteous.”

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Posted 2 years ago

Thank you very much for taking the time to tell us about your Delcor experience. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“This is our fourth sofa from Delcor and we will go nowhere else now. When we move house the purchasers always want to buy them (hence fourth). The design and quality is excellent but the communication and service always exceeds expectations. Can’t recommend highly enough.”

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Posted 2 years ago

A massive thank you for your 5-star review! We're so passionate about our craftsmanship, so it's lovely to hear such fantastic feedback. We're delighted that we have exceeded your expectations and we look forward to welcoming you into our showroom again!

Posted 2 years ago

“Delighted with the service and quality Delcor gives. We purchased our first suite some 40 years ago which lasted and still looked good and remained as comfortable after many years”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor journey. We are so pleased to hear such lovely feedback.

Posted 2 years ago

“An excellent service! We have had our settee and chairs recovered at Seaton Delaval and are delighted with the result. The delivery men, Paul & Dave , were extremely polite, careful and professional. Thank you for a job well done.”

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Posted 2 years ago

Thank you so much for your lovely review. Your feedback means a lot to us, so it's great to hear such wonderful comments, which will be forwarded to all concerned.

Posted 2 years ago

“Excellent service and top quality product. Five star service from the first design rift through to the delivery guys. Highly recommended.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your fantastic review. We always strive to exceed our customers' expectations, so it means a lot to hear such positive feedback.

Posted 2 years ago

Delcor is rated 5.0 based on 786 reviews