Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 790 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice, good quality products, so ending a 2+ year search. Lovely helpful, accommodating people both in-store (Witney) and in their manufacturing/delivery/administration site, all of whom contributed to a good-fun buying experience. Well done and a big thank-you!”

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Posted 1 year ago

Thank you very much, for taking the time to tell us about your Delcor journey. Our whole team takes such pride in what we do, so it means a lot to hear your lovely feedback. Your new furniture looks fantastic! Thank you for choosing Delcor.

Posted 1 year ago

“Outstanding customer service and lovely selection of comfortable and beautiful furniture. The only question was, which fabric to choose from the fabulous, extensive collection. Highly recommended, I now have my beautiful heirloom chair. Thank you”

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Posted 1 year ago

Thank you so much, for your lovely review. It means a lot, to hear such positive feedback, from a much-valued customer. We hope you have many years of comfort, in your new chair - it looks fantastic!

Posted 1 year ago

“Fabulous. furniture and a fantastic range of styles and materials to choose from. Lovely and helpful staff with an in depth knowledge of all the products.”

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Posted 1 year ago

It's lovely to hear such fantastic feedback, from a much-valued customer. Thank you so much, for taking the time to tell us about your Delcor journey.

Posted 1 year ago

“The staff are very helpful and friendly. Our order was very well handled and communication was excellent. Our order was delivered on time. The collection and delivery drivers were helpful and friendly. Altogether a very pleasant shopping experience. Thank you.”

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Posted 1 year ago

Thank you very much for your 5 star review. It's lovely to hear such positive feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 1 year ago

“Wonderful! I purchased 2 sofas and footstool, everything went extremely smoothly. Unfortunately, my renovations were delayed, but they were happy to keep them in storage until they could be delivered. The delivery went smoothly, and although they had to remove the arms to get into my lounge, nothing was too much trouble for them.”

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Posted 1 year ago

Thank you so much for taking the time, to tell us about your Delcor experience. We pride ourselves on our customer service, so it means a lot to hear such lovely feedback. Your kind words will be forwarded to all concerned.

Posted 1 year ago

“I bought two sofas 23 years ago and they are as good as new, except they need cleaning.Anytips?”

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Posted 1 year ago

Thank you very much for taking the time to leave us your feedback. It's lovely to hear that your sofas are still going strong! Our sales team will be in touch very soon, to discuss the specific cleaning instructions for your furniture. As we keep all of our orders on record, with a little more information, we will be able to look up the details and advise, according to the material your sofas are upholstered in. Thank you again.

Posted 1 year ago

“Absolutely fabulous service from choosing my sofa to delivery of it by Matt and Dave who were fantastic I highly recommend Delcor thankyou 😄😄”

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Posted 1 year ago

Thank you very much for taking the time to tell us about your Delcor journey. Our reviews are so important to us, so it means a lot to hear such lovely feedback. Your comments will be forwarded to all concerned.

Posted 1 year ago

“Outstanding service from everyone at Delcor. The showroom staff , the office staff and the delivery men were all fantastic. Absolutely thrilled with my new settees”

Helpful Report

Posted 1 year ago

Thank you so much, for taking the time to leave us your review. It means a lot, to hear such lovely feedback, from a much-valued customer and your kind words will be forwarded to all concerned. Your sofas look fantastic!

Posted 1 year ago

“Having been recommended to Delcor by a friend, our Carlton sofa and Tableau footstool arrived this week. To say we are happy is an understatement - finally we can once again sit in our lounge in comfort! From the moment we walked into the Kings Rd shop, Jenny was a pleasure to deal with; never rushing us, but helping us to decide on the style of sofa and footstool as well as giving us sofa fabric suggestions. A few weeks after placing the order, Delcor advised us of a manufacturing problem with the material we had chosen. Once again we needed Jenny's help - she found fabrics similar to our original choice and had samples sent. Our new fabric turned out to be slightly more expensive than the original, but Jenny ensured that the price was honoured. Thank you Jenny and Ben at Kings Rd. the delivery drivers who were also brilliant and Delcor in general - we will have no hesitation in recommending Delcor.”

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Posted 1 year ago

Thank you so much, for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it's lovely to hear such praise, from a much-valued customer. Your kind words will be forwarded to all concerned. Your sofa and footstool look great!

Posted 1 year ago

“Absolutely delighted with our new velvet corner unit settee and the individual chair covered in a Jane Churchill fabric. They really fit in well with the rest of our decor. We were given expert help with lots of time for us to browse all the fabric books before we made our choice. Delcor contacted different suppliers to have swatches sent to our house so that we could make our final choices. They completed the job before the stated expected date. They delivery men were very careful and extremely polite. The furniture arrived fully covered in plastic and the legs and furniture saver pads were put on by them before they put them into place. Couldn't be happier. Everyone loves it with lots of admiration from guests. Definitely worth the extra price. No comparison in quality to other sofa makes as it is so comfortable to sit on! The grandkids have been banned!!”

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Posted 1 year ago

Wow, what a fantastic review! We can't thank you enough for your lovely comments. Our whole Delcor team strive to go above and beyond, for our customers, so it means a lot to hear such feedback. It's great to see your photos, too. Your furniture looks beautiful,in it's new home!

Posted 1 year ago

“I just love our new sofa. It's incredibly comfortable and looks amazing. The choice of fabrics is staggering, staff are attentive and helpful, making the purchase a very pleasant experience.”

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Posted 1 year ago

We pride ourselves on the craftsmanship of our furniture, backed up by our excellent customer service, so it means a lot to hear such fantastic feedback. Your comments will be forwarded to all concerned. Thank you for taking the time, to tell us about your Delcor journey.

Posted 1 year ago

“Bought two lofa sofas and matching armchair 30 years ago and finally replaced with same again except for the fabric. Obviously we love them to go with Delcor again. The quality is incredible, the service is first rate!”

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Posted 1 year ago

Thank you very much for your wonderful feedback! We're passionate about what we do, so it's lovely to hear such praise, from a long-standing Delcor customer.

Posted 1 year ago

“A return customer, we are always made most welcome and staff very helpful regards our mattress purchase. Purchased a second sofa arrangement few years ago and quality still as good, looks brand new. Good quality furniture, you may feel you pay more but in the end this handmade furniture lasts- well worth the investment.”

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Posted 1 year ago

Thank you so much for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it means a lot to hear such positive feedback, from a much-valued customer. Thank you for continuing to choose Delcor!

Posted 1 year ago

“Brilliant service in Seaton deleval showroom good delivery and guys brilliant Very pleased with suite”

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Posted 1 year ago

Thank you very much for taking the time to leave us your review. We're so pleased to hear such lovely feedback. Thank you for choosing Delcor.

Posted 1 year ago

“Knowledgable friendly staff, quality products, great choice of materials and colours. We are delighted with our purchase and would recommend Delcor to anyone. The sofa and chairs and very well made and comfortable and receive praise from all of our visitors. The delivery guys are very friendly and efficient.”

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Posted 1 year ago

Many thanks for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it's lovely to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 1 year ago

“We used the Delcor personalised refurbishment service for the sofa we bought almost ten years ago. The service from order, through collection and delivery, along with quality of workmanship was excellent. The delivery crew, Gavin and Matty, deserve a special mention for their professionalism and good cheer”

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Posted 1 year ago

Thank you very much, for taking the time to leave us your review. Your feedback is so important to us, so it means a lot to hear such praise. Your kind words will be forwarded to all concerned.

Posted 1 year ago

“Excellent communication between Northumberland and Devon, all practical arrangements smooth, chose fabric from small samples so some imagination required but when my refurbished 30 year old sofa returned it exceeded all my expectations. Enjoyed listening to the northern voices as I hail from Northumberland myself. Would recommend to anyone. Gill Gray”

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Posted 1 year ago

Thank you very much for leaving us your review. It's lovely to hear such positive feedback, from a much-valued customer. We're so pleased to have exceeded your expectations and wish you many more years of comfort, with your newly refurbished sofa!

Posted 1 year ago

“Wonderful service from Julie the manager at Seaton Delaval. Very pleasant manner and very knowledgeable. Delivery was quick and very personable delivery staff who confirmed time in advance and were very respectful. Would highly recommend and the sofas are incredibly well made and comfortable.”

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Posted 1 year ago

What a fantastic review! We're so passionate about what we do, at Delcor, so it means a lot to hear such lovely feedback. Your kind words will be forwarded to all concerned. Your sofas look amazing!

Posted 1 year ago

“Within time frame stated and delivered with no problems. Happy with end product, very comfortable”

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Posted 1 year ago

Thank you very much for your 5 star review. It's always lovely to hear feedback, from our much-valued customers. We wish you many years of comfort, with your new Delcor furniture.

Posted 1 year ago

“We are very pleased with both the product and service that we have received throughout from Delcor; from the moment we walked into their shop in Chelsea to the delivery team the service was faultless. We love our 2 new sofas which are very comfortable and look fabulous in our drawing room.”

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Posted 1 year ago

Thank you so much, for taking the time to tell us about your Delcor experience. Our reviews are so important to us and to have such positive feedback is wonderful to hear. Thank you for choosing Delcor!

Posted 1 year ago

Delcor is rated 5.0 based on 790 reviews