Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 790 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’ve just taken delivery of our new Eaton sofa & petit chair which was promised in time for Christmas, absolutely fabulous we are both highly delighted with the quality and finish. Delivery was on time with polite and friendly staff. The furniture showroom and staff are and absolute credit to delcor. We really do highly recommend them. Than you .”

Helpful Report

Posted 7 years ago

Dear Mr Weston Thank you so much for leaving such positive feedback and awarding 5* following delivery of your Delcor upholstered furniture. I am thrilled to learn you are delighted with the quality and finish of your furniture and also the level of service you experienced from my staff, from start to finish. You are correct in saying they are a credit to Delcor, I appreciate that I have a very good knowledgeable Team around me. I trust you will enjoy many years of comfort with your Delcor furniture and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Just wish to thank all at Delcor for my beautiful Metro Sofa, covered in a beautiful designers Guild zinc velvet. My husband & I, are thrilled with our second purchase from Delcor. Fantastic quality & service from all the staff would highly recommend this company! I wouldn't shop any where else for my sofa furniture. Merry Christmas to you all x”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Keenan Thank you also for your glowing review and award of 5*, I think it is safe to say you are one very happy Customer and I am absolutely thrilled to learn you would not shop anywhere else. My compliments of the season and all best wishes to you for 2018. Please do not hesitate to come back to us should you have any further requirements in the future. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Excellent service from beginning to end. High quality product. I bought a bed and will be gong back for sofa in the near future. Would highly recommend”

Helpful Report

Posted 7 years ago

Dear Mrs Frank I am most grateful to you for taking time to complete this most positive review and award of 5* following delivery of your upholstered bed. It is most reassuring to learn you would highly recommend us based on your recent experience and I look forward to welcoming you back into the Seaton Delaval store when you decide to proceed with a Delcor upholstered sofa. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Very helpful staff in the showroom. Extensive range of fabrics from which to choose. We had our two sofas recovered and they have come back, on time, and look just like new as promised. Couldn't be happier! Thank you.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Matthewman Thank you for your most informative review and award of 5* following delivery of your refurbished sofas. I am pleased to learn you are delighted with the finish of your sofas and that we delivered on time as promised. My staff will be thrilled to learn you were also happy with the level of service you experienced and should you have any further requirements please do not hesitate to comeback to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“I bought a sofa 13 years ago from Delcor and decided to have it reupholstered and had excellent advice from Ray in King Road and when sofas were delivered I am really happy with choice of fabric and sofas are amazing.”

Helpful Report

Posted 7 years ago

Good morning Mrs Lampard Thank you for your most informative review and award of 5* following delivery of your reupholstered sofas and chair. Ray will be delighted to learn he has a personal mention, that you appreciated his input and that you are delighted and amazed with your rejuvenated furniture. Trusting you will enjoy another 13 years with your re-energised sofas and chairs and wishing all the best for the festive season. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Very professional service, could not be faulted from the time sofas ordered until they were delivered. Very helpful staff in the show room, explained everything and were very welcoming.”

Helpful Report

Posted 7 years ago

Good morning Mr & Mrs Milne Thank you for taking time to provide such informative feedback and award 5* following delivery of your Delcor upholstered sofas. I am delighted to hear your Delcor experience has been a positive one from start to finish and the level of service and that the knowledge provided by all departments, as you say 'could not be faulted'. Again I thank you and should you have any further requirements please do not hesitate to come back to us. Wishing you a happy festive period Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“The team at Delcor listen to what you want and provide excellent service without rushing. They deliver exactly what you ask them to do and the quality of the furniture is exceptional”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Swann Thank you so much for your most informative feedback and award of 5*. I am delighted your Delcor experience has been such a positive one from start to finish and I think it is safe to say you are happy with the quality and finish of your sofas and chairs and the service you experienced. Please do not hesitate to come back to us should you have any further requirements. Wishing you well over the festive period. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Julie was very helpful and patient with us. She explained all the options very clearly and we appreciated her advice. The delivery went very smoothly and we are delighted with the furniture.”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so much for your most positive feedback and award of 5* following delivery of your Delcor upholstered sofas. It is always most encouraging when an individual member of staff is mentioned personally and thanked for their assistance, patience and advice as Julie has been in your review. I am not an advocate of the 'hard sell' approach and prefer Customers to feel at ease, take their time and pay as many visits to the Showroom as is required to make those all important decisions such as model, fabric and cushion interiors. I am thrilled you are delighted with your finished upholstered sofas and should you have any further requirements please do not hesitate to come back to us. Wishing you happy times over the festive period. Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“The team at Seaton Delaval were wonderful. My twenty year old Elegance sofa, chair and foot stool were fully refurbished to an exceptional standard and have been transformed. Were else can you purchase such well made furniture that really lasts a lifetime ? I would not hesitate in recommending Delcor to anyone who appreciates quality and excellent customer care.”

Delcor 5 star review on 29th November 2017

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so very much for your fabulous feedback and award of 5* following delivery of your refurbished sofa, chair and footstool. Your review speaks volumes and I an thrilled you are delighted with the finished product and the service you experienced throughout. Trusting you will enjoy many, many more years of comfort with your Delcor upholstered furniture. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“excellent service and advice in store and delivery service also excellent”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so very much for taking time to leave a review and award 5* based on your recent Delcor experience. I am delighted to learn the whole experience has been positive from start to finish and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Delivery on time and difficult to get in but no complaints from guys they just got on with it and sofa and chairs are great thanks”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Bayles Thank you for taking time to leave such positive feedback and award 5* following delivery of your Delcor upholstered furniture. One of the many advantages of Delcor furniture is that we are able to disassemble and reassemble our models if access proves difficult. If unexpected then it does incur additional time and possible delays but as you confirm, our guys just got on with the job in hand and dealt with it. I thank you again for your positive feedback and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“I was delighted with my new bed and the number of fabric options to choose from. It really feels very individual. The bed was ready in a timely manner and delivered without any problems. I would recommend delcor beds to friends and family.”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so very much for your most positive feedback following delivery of your Delcor upholstered bed. Based on your Delcor experience I am thrilled to learn you would recommend us to family and friends. This is most reassuring and should you have any further requirements yourself, please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“The Best British manufacturers we could find! All other sofa workshops we visited in London failed to highlighted the importance of getting the right fabric and just focused on selling you a chair. Your King’s Road staff are second to none and have a wonderful eye - just look in the window when you drive past. They listened patiently and found EXACTLY what we were after - something unique that would make our home come to life!”

Helpful Report

Posted 7 years ago

Dear Lover of Delcor Upholstered furniture Wow .. Thank you for your absolutely fabulous review .. such an accolade! I doubt I could ever ask for a more complimentary review, thank you so very much. To say I am thrilled is an understatement. I have spoken to my Team in Kings Road to praise them on their fantastic service, patience and attention to detail which you experienced and so obviously appreciated and now you have the unique and exact furniture you've been looking for. Again I thank you most sincerely for your 5* review and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Collection and delivery at times that suited me- kept the sofa for longer as we were having building work done. Dealing with Delcor from choosing fabrics to delivery of completed sofa has been a great experience”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so much for providing such positive feedback following delivery of your refurbished Delcor upholstered sofa. Should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Very good and friendly service.”

Helpful Report

Posted 7 years ago

Dear Mrs Juniper Thank you so very much for taking time to complete the review and award 5* following delivery of your Delcor upholstered sofa. Please do not hesitate to come back to us should you have any further requirements. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Janet and Lee were so kind and helpful, seeming to understand our dilemmas. We ordered our furniture and awaited delivery with great anticipation. On the delivery day, the 2 gentlemen from Delcor arrived. Momentarily I thought the sofa was covered in the wrong material. They brought cushions into my home to help reassure me that all would be well. With different lighting, all was well with the colour . Nothing was too much trouble, with the eventual outcome being that we purchased even more ferniture, with cushions being made to link all the pieces together. Thank you very much to all who provide the brilliant service at Seaton Deleval.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Stonebank Thank you so much for your most informative review and award of 5* following delivery of your Delcor upholstered furniture. Janet and Lee will be delighted to learn they have a personal mention and that you appreciated their assistance in make those all important decisions. I can imagine you were extremely anxious when on delivery, you thought the fabric was not your selected fabric. It is amazing how different lighting at different times of the day gives different impressions and as they say, all's well that ends well. It is most reassuring to learn you came back to us for even more furniture and if we can assist in any other way, please do not hesitate to come back to us a third time. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“I just love this sofa, it’s very comfortable, the craftsmanship is second to none. I bought my first sofa in 1996 it was still going strong 15 years later with a friend we gave it to when we got our second sofa - which was not from delcor and a ‘disaster darling!’ From then on we have had only delcor and we have not been disappointed! I would never go anywhere else! The staff are extremely helpful and easy to contact. Thank you to you all.”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you so much for your positive feedback and award of 5* following delivery of your Delcor upholstered furniture. I am delighted to learn the quality and workmanship is still as evident to you as it ever was and that you would not dream of ever 'straying' from Delcor again. I am truly grateful for your kind words and should you require anything further please do not hesitate to come back to us again. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“Firstly the service offered by the Stamford branch was excellent.....particularly, Andrea. We felt we were in safe hands from start to finish. Delivery was a promised and we were very pleased with how all the furniture was wrapped.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Udale Thank you for kindly completing the review providing such positive feedback and awarding 5* based on your recent Delcor experience. Andrea will be delighted to learn she has a personal mention in your review and that you felt confident you were in her 'safe hands from start to finish'. A morale booster if ever there was one. I am delighted your Delcor experience was a positive one and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“It's Mrs Brice again adding some photos of our new sofas - absolutely brilliant. Many thanks to the wonderful Delcor Team - long may your success continue.”

Delcor 5 star review on 9th October 2017

Helpful Report

Posted 7 years ago

Hello again Mrs Brice and thank you for adding the pictures of your sofas 'in situ' in your home. I think I'm safe in saying you are slightly pleased with the end result, so much so you have left two 5* reviews, for which I thank you most sincerely. I shall pass on your kind words to my wonderful Delcor Team and trust you will enjoy many, many years of comfort with your Delcor upholstered furniture. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“We just wanted to send a BIG THANK YOU to the Delcor team for our new sofas delivered today. They are really brilliant – comfortable and very well made. The lads making the delivery were very good too. The whole business has been conducted without any hassle and great efficiency. We want to particularly thank the Stamford store staff for their helpful advice and for organizing all the fabric samples to help us make a decision. We much appreciate it. We would definitely buy from Delcor again.”

Helpful Report

Posted 7 years ago

Delcor is rated 5.0 based on 790 reviews