Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have bought our upholstery from Delores for many years and we have always been very happy.When our last suite needed replacing we decided that we liked the style so much we decided to get it recovered as the frame was as good as the day we bought it.We could not be happier with the result,it looks in every way like a new suite thank you Delcor we would not hesitate in recommending you.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Huscroft Your lovely review brought a big smile to my face! Its lovely to hear of returning customers who continue to be impressed by our workmanship & customer service. Refurbishments are the perfect way to retain the same great shape but achieve an impressive transformation with a complete make over! Our frames carry a 50 year guarantee as they are so robust they last for an incredible length of time! I am delighted that you are so happy with your Delcor experience. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We live Delcor because of the quality of their suites. It was great to recently receive our second suite from them, this time bespoke size in leather. We busted again to check out the hides and cushion patterns before manufacture which takes place on site. We got an excellent deal and great customer care and communication throughout. Having shopped around for ages, we are glad we went back to Delcor who are matchless, especially compared to high street outlets”

Delcor 5 star review on 9th October 2019

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Barr I really appreciate your taking the time to review your Delcor journey with a 5 star award. I also thank you for returning to us for your latest purchases. The sofa photo you supplied looks great in situ and the tartan scatter cushions are the perfect complement to the luscious dark leather! I am thrilled that you find us "matchless" to other suppliers - we want every customer to be 100% happy with their entire Delcor journey and I am delighted that we delivered! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Lovely helpful people and gorgeous furniture that we’re delighted with”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Dunn A big thank you for your lovely 5 star review! Im equally as delighted that you are so happy with your purchase and with the helpfulness of my team. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We spent a lot of time looking at and sitting on sofas at all price ranges all over London and beyond. Then we happened upon Delcor and visited their Fulham showroom. From the beginning Delcor presented an entirely different experience and we cannot say enough good things about how we were expertly guided through the very many options and design choices to tailor two exceptional quality pieces of furniture perfectly matched to our very specific needs. Delcor produces furniture that will be passed on to the next generation. We enjoy the comfort and style of our stylish and cosy Delcor sofas every day. We have no misgivings about our purchases from Delcor.”

Helpful Report

Posted 5 years ago

Hi What a fabulous review! Thank you so very much for talking us through your Delcor journey. We are very proud of the unique services we are able to provide to our customers and word of mouth recommendations are one of our biggest adverts. Thank you so much for your extremely complimentary review! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We are delighted with the two sofas which we have purchased from Delcor. The quality is first class and we chose Delcor because we wanted sofas which would last for many years. We received excellent service from the Stamford staff, every aspect was discussed, the staff allowed us plenty of time to make our choice and were on hand to answer all our queries. As the sofas were being made we were able to check the exact batch of material and staff we were in contact with at the factory were very efficient. The deliveries proceeded very smoothly, the delivery team were extremely careful and we were given an accurate delivery time. We have no hesitation in recommending Delcor and we would to thank everyone involved in our purchase of the sofas, not least the craftspeople who made them! Thank-you!”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Ledgerwood I cannot thank you enough for taking the time to leave us such a glowing company review! We take huge pride in providing the highest levels of craftsmanship and customer care and I am delighted that collectively we met your expectations on every level. Your lovely comments regarding all of our staff will be passed on to the relevant departments. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Delcors service was incredibly efficient. They traced the sofas we had purchased over 30 years ago !and were able to give a quote for recovering them from their records As we had enjoyed the sofas for so long and they had withstood the rigours of growing family and dogs! We were happy to go ahead with the recovering service. The two sofas came back as new and exactly on time . An excellent company to deal with”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Kirkup I couldnt ask more of your fabulous, informative review of Delcor! Refurbishments continue to be a very popular & economical way of reviving a comfy old friend to its former glory! I am so pleased that you remain a loyal customer of ours and I am delighted that we have ticked all of the boxes in both product and service! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“The furniture is fabulous and well made . This is the 3rd purchase from Delcor and we’ve found all staff friendly, helpful and professional. Would recommend them and indeed buy again .”

Helpful Report

Posted 5 years ago

Hi A fabulous review - thank you so much! I am thrilled that we were able to satisfy your furniture requirements for the third time and that you continue to be impressed by the services you received. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“This is the second suite we have had from Delcor, exceptional quality and service to match. Wouldn't hesitate to recommend.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Lawson Thank you for your lovely review of our company. Thank you also for being a loyal returning customer - no review speaks louder than a customer who returns to us time after time. Im delighted that you would happily recommend us to your family & friends! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Absolutely fantastic from start to finish, brilliant customer service very accommodating. Had to change order and add recovering of foot stool to match. Choice of fabrics excellent with good guidance from staff. Very good delivery staff who "handled with care". Very well made furniture, would definitely recommend to others. Extreemly happy all round . Thanks!”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Jackson Wow - what a fabulous company review! Thank you so much. I cannot express how thrilled I am that your Delcor journey was "fantastic from start to finish" - that is an excellent review in itself! Thank you for the 5 stars! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“I’ve had 2 Victorian sofas which are 17 years old recovered. The advice I was given and the workmanship are fabulous. I now have 2 brand new sofas. Thank you Delores.”

Delcor 5 star review on 25th September 2019

Helpful Report

Posted 5 years ago

Hi Thank you for leaving us a 5 star review! I am delighted that you returned to Delcor to give your sofas a "make over" with a full refurbishment. A happy customer is our main aim and I am so glad that all of your expectations were met! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service and the sofa is brilliant quality. Well worth every penny. The sofas are lovely and comfortable.”

Helpful Report

Posted 5 years ago

Hi Thank you for taking the time to leave us such an excellent company review! We are very proud of our quality workmanship and our high levels of customer service. I am so pleased that you feel your purchase was money well spent! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Stunning sofas and chair with excellent service throughout from showroom to delivery. Chris and Matty did a superb job in assembling the sofas and negotiating a difficult entrance to the property with good humour 5 Stars”

Helpful Report

Posted 5 years ago

Hi Thank you so much for awarding us a 5 star company review. We pride ourselves on our customer service & I am delighted that we were able to satisfy your needs on every level. Your praise for our delivery team will be passed on to them! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Just had the three piece delivered today. Quality service and product. Have to say thanks to Chris and Matty for excellent service and advice when delivering and constructing the furniture.”

Helpful Report

Posted 5 years ago

Hi Mr Cowell Thank you for your review award of 5 stars! Your kind words are very appreciated and will be passed onto our delivery team who completed the final stages of delivery & assembly to your satisfaction. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service demonstrating a lot of patience whilst I made my decisions. Thoroughly recommended.”

Helpful Report

Posted 5 years ago

Hi Thank you for leaving us a 5 star company review. We appreciate that a purchase for your home needs time to ensure all boxes are ticked! I am so glad that you received the advice and guidance needed to ensure that you were 100% happy with your final selection. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We love our Delcor sofas and chair. The first Delcor sofa we purchased was in 1977 when we got married. Since then we have bought two other sofas from Delcor, one of which we still have, and then we made our recent purchase of two sofas and a chair. The workmanship is excellent, as is the customer care team. We would recommend Delcor to anyone wanting a new sofa or chair.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Whitaker What a fabulous review! Thank you so much for the 5 stars and also for being a returning customer for so many years. It is music to my ears to learn of customers who continue to come to Delcor for their furnishing needs and are never disappointment with making that decision! I hope we continue to meet your expectations in the future! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We absolutely love our new sofas. They are very comfortable and solidly made, and the colours are perfect. Thank you”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Mashford Thank you so much for praising our high standards of manufacture and comfort levels. I am so pleased that you are delighted with the end result of your purchase. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Very happy with service and the end product. Have used Delcor for years, I keep coming back.”

Helpful Report

Posted 5 years ago

Hi Mrs De La Fosse Thank you so much for being such a loyal Delcor customer. No review speaks louder than a customer who returns to us time & time again! I hope you continue to use Delcor for your furniture needs for many more years to come! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service on showroom in Stamford. Delivery men very helpful. Recovered sofas excellent.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Weaver I am delighted to hear that the service you received from the Stamford girls was 1st class. Your kind words will be passed on to them and also to our delivery team. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent quality and service as we would have expected from delcor This is our third sofa. Thanks to Rick for professionally sorting out our initial issues”

Helpful Report

Posted 5 years ago

Hi Mr Wilson Thank you so much for leaving us a company review. I am so glad that initial issues were resolved to your satisfaction and I thank you for being a loyal customer of Delcor. The furniture looks fab in situ! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Fantastic service. Beautiful furniture. Very happy with the process from start to finish. Highly recommended”

Helpful Report

Posted 5 years ago

Hi Mrs Gray Thank you for the excellent review of our company. I am so pleased to hear that your Delcor journey was an enjoyable one. Thank you also for recommending us! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

Delcor is rated 5.0 based on 786 reviews