Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

Write Your review

Tell us how Delcor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the first visit until delivery of our sofa.,”

Helpful Report

Posted 6 months ago

It's great to hear such lovely feedback, from a much-valued customer. Thank you so much, for telling us about your Delcor experience.

Posted 6 months ago

“So pleased with our new sofa, the craftmanship is clearly evident, the comfort is second to none and the delivery team were professional and went out of their way to be helpful, even moving a piece of furniture upstairs for me. Can't recommend this company enough.”

Helpful Report

Posted 6 months ago

Thank you so much, for taking the time to review your Delcor experience. We pride ourselves on our craftsmanship, backed up with excellent customer service, so it means a lot to hear such lovely feedback. We wish you many years of comfort in your newly delivered furniture!

Posted 6 months ago

“A large purchase made so easy by the wonderful staff at Delcor’s Seaton Delaval “showroom” . This would seem the wrong phrase to describe the experience. Attentive but not overbearing, exceptionally knowledgable, staff. An almost stately home environment and lovely coffee to make the decision process painless. The delivery too was exceptional with highly professional staff whose care not only about the product delivered but also the home it’s manoeuvred into. Even a last minute detail change, requiring a return visit, wasn’t a problem. I cannot recommend Delcor highly enough.”

Helpful Report

Posted 6 months ago

We're so pleased to receive such wonderful feedback, from a much-valued customer. Thank you so much, for taking the time to leave your 5 star review. We're so passionate about what we do, here at Delcor, so it means a lot to hear about your experience; from your visit to our destination showroom, at Delcor House, through to delivery, by our expert team. Your kind words will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 6 months ago

“Excellent service. Bought two sofas and a chair 1990, recovered twice by Delcor ,still excellent in 2024.”

Helpful Report

Posted 6 months ago

Thank you very much for taking the time to tell us about your Delcor journey. It's lovely to hear such positive feedback, from a long-standing customer. Our refurbishment service is a great way to keep the style you love, with a fresh new look!

Posted 6 months ago

“28 years ago, I purchased my first Delcor sofa in Altrincham. I chose Delcor as they will construct the piece on site. I had dreamt of a big comfy sofa in my living room and the only option was Delcor. I have been so pleased with this sofa, but it has finally become a little threadbare and it was time to have it recovered. It truly looks like a brand-new sofa and certainly feels like it. All the staff were very helpful in purchasing and recovering the sofa. However, I really must point out the delivery guys and their professional and friendly service. They have to be the best delivery staff I’ve ever come across. They called to let me know they were on our way with about 30 minutes advance notice. They took care of the sofa and respected my property, all of this was supported with a good sense of humour. Gavin and Matthew are certainly give you 10 stars. The company should be proud that you take such great care of their masterpieces. I certainly would recommend Delcor 100%. Unfortunately, the site is not allowing me to upload a photograph. I could’ve had delivery earlier, but I needed to paint the room and they obliged me by waiting till a later date”

Helpful Report

Posted 6 months ago

Wow, thank you so much for your fantastic review! Our customer feedback is very important to us, so it means a lot to read such wonderful comments. We take pride in restoring a much-loved Delcor piece to its former glory and we hope you enjoy it for many more years to come! Thank you again for taking the time to tell us about your experience and your kind words will be forwarded to all concerned.

Posted 6 months ago

“Great friendly service from start to finish Emma in the shop was a star relaxed yet very precise and professional,also the rest of shop team were all very helpful nothing to much trouble.production was ahead of schedule information updates good and delivery on time , In short all very good we are happy with the quality of our new sofa.”

Helpful Report

Posted 7 months ago

It's lovely to hear such wonderful feedback. Thank you very much, for taking the time to leave us your review. We're so pleased to hear about your experience. Thank you for choosing Delcor!

Posted 7 months ago

“Our lovely new Metro sofa is the fourth Delcor design we have bought over the last 50 years. Each sofa has been beautiful and extremely comfortable, and dealing with Delcor's friendly, professional and endlessly helpful staff is always a real pleasure.”

Helpful Report

Posted 7 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. It's always lovely to hear back from a long-standing customer. Your review is testament to our passion for creating beautiful, quality furniture and your kind words will be forwarded to all concerned.

Posted 7 months ago

“The furniture is quality, the staff are friendly & helpfull”

Helpful Report

Posted 7 months ago

Thank you so much, for leaving us your 5 star review. Our whole Delcor family take such pride in crafting beautiful, quality furniture, backed up with excellent customer service, so it means a lot to hear such positive feedback, from a much-valued customer.

Posted 7 months ago

“After 21yrs of loving my Delcor furniture I thought it was time to have it recovered as it was a little tired. It was great choosing fabrics in the showroom with great advise form the sales staff and so many fabrics to choose from. I was quoted approximately 10 weeks to complete however the furniture was collected and returned within 6weeks. I was loaned a lovely sofa whilst mine was completed. I love my brand new sofa and chair. I would highly recommend purchasing from Delcor or having your old Delcor furniture recovered in a new stylish fabric.”

Helpful Report

Posted 7 months ago

We're so pleased to hear such wonderful feedback, from a long-standing Delcor customer. Refurbishments are a huge part of our business; it's a great way to give your furniture a new lease of life! Thank you, for taking the time to tell us about your Delcor journey.

Posted 7 months ago

“From our first walking in the door in Witney to our repeated sitting on our excellent new Delcor chair at home, our experience couldn't have been better. Staff in the shop moved half a dozen chairs around for trying, exchanged cushions for size, even brought one chair downstairs for us to try. And when we'd decided on the chair, they couldn't have been more helpful about choosing upholstery fabric -- and even predicted the most likely choice!”

Helpful Report

Posted 7 months ago

Thank you very much, for your 5 star review. Our customer feedback is so important to us, so it's lovely to hear about your Delcor experience. Your kind words will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 7 months ago

“We had our sofa refurbished. The whole process was easy and straightforward. We were able to have a replacement loan while ours was away. It was returned quickly. Everyone we dealt with was friendly and helpful. We are absolutely delighted with our sofa.”

Helpful Report

Posted 8 months ago

Thank you so much for leaving us your review. It's lovely to hear such positive feedback, from a much-valued customer. Refurbishment is a great way to keep your classic style, with a fresh new look.

Posted 8 months ago

“We are absolutely thrilled with our new settee and chairs. The quality is superb. From our first visit to the showroom at Seaton Delaval to the goods being delivered we received excellent service. The showroom staff were very knowledgeable and very patient with us on the many occasions we visited before we found the fabric we liked. The deliverymen were polite, efficient and respected our property. We would highly recommend Delcor to everyone.”

Helpful Report

Posted 8 months ago

Thank you so much, for taking the time to tell us about your Delcor journey. It's lovely to hear such positive feedback, from a much-valued customer. We wish you many years of comfort from your new furniture. Thank you for choosing Delcor!

Posted 8 months ago

“We had a great experience in the Stamford store, the ladies there were extremely helpful spending as long as we wanted to help us make our decision’s on shape, size and fabric. Our beautiful made to measure sofa was delivered on time, it is fabulous quality and looks great in our home.”

Helpful Report

Posted 9 months ago

Thank you so much, for taking the time to tell us about your Delcor journey. Our reviews mean a lot to us, so it's lovely to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned. Your sofa looks fantastic!

Posted 9 months ago

“Absolutely brilliant from visiting the showroom with the lovely ladies to the delivery of my beautiful sofa and the wonderful men who delivered.”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words. Our whole team take such pride in everything we do, so it's great to hear such positive feedback. Your comments will be forwarded to all concerned.

Posted 9 months ago

“Wonderful quality and great design. These sofas look great still after decades. Would never buy a sofa from anyone else.”

Helpful Report

Posted 9 months ago

Thank you so much, for your 5 star review. We're so passionate about what we do, so it means a lot to hear such fantastic feedback. Thank you for choosing Delcor!

Posted 9 months ago

“My Natasha chair that I bought from the Clearance room in the Seaton Delaval branch is the most comfortable thing I have ever sat on. I love it because it fits a small person yet magically seems able to fit other people too. The staff there, including the upholsterers who occasionally pass through, are super friendly and accommodating.”

Helpful Report

Posted 9 months ago

Our customer feedback is so important to us, so we're delighted to hear your lovely comments. Thank you very much, for telling us about your Delcor experience.

Posted 9 months ago

“We had a repair done to our Delcor sofa bought nearly thirty years ago. It is now as good as new. Excellent service. Quality furniture that lasts.”

Helpful Report

Posted 9 months ago

Thank you very much, for your lovely review. We pride ourselves on the quality of our craftsmanship, backed up by excellent customer service, so it means a lot to hear such positive feedback, from a much-valued customer.

Posted 9 months ago

“We had our suite recovered and I decided to have a footstool to match. It is lovely, well made. I love it. My happy place. Staff are always great and knowledgeable. From ordering to delivery. Excellent. Thanks Marian and Ian”

Helpful Report

Posted 9 months ago

Thank you so much, for taking the time to leave us your review. Our refurbishment service is a great way to keep the same, classic style, with a fresh new look. Wishing you many more years of comfort, on your newly refurbished furniture!

Posted 9 months ago

“For the past 12 years we have been fortunate enough to have discovered and dealt with the team at Delcor. The portfolio of items that we have purchased as bespoke furniture from Delcor is extensive, but there are so many variables that remain permanently superb: The welcome when you walk into the opulent stately home showroorm. The incredible choice available on fabrics and finishes. The incomparable quality of each and every item that Delcor put their name on, but by far in a way the greatest attribute of Delcor are the staff, at every level from director to delivery. Truly a company of exceptional qualities and one whom we would not hesitate to recommend to anyone. Thank you Delcor and here's to many more years of dealing with you all. Sincerely, Joel and Deborah.”

Helpful Report

Posted 10 months ago

Wow, what a fantastic review! It means so much, to receive such wonderful feedback from a much-valued customer. Thank you for taking the time to tell us about your experience and thank you for continuing to choose Delcor!

Posted 10 months ago

“The ladies in the Stamford showroom were very attentive and helpful. We were kept updated on the progress of our order and the delivery date. Our sofa is absolutely gorgeous thank you Delcor!”

Helpful Report

Posted 10 months ago

Thank you very much, for telling us about your Delcor journey. Your feedback means a lot to us, so it's great to hear such wonderful comments, which will be forwarded to all concerned.

Posted 10 months ago

Delcor is rated 5.0 based on 786 reviews