Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Delcor. Replacing a spring in one of my two seater sofas. Lovely staff to speak to. Organised quickly and very professionally from beginning to end. I could not fault any of the experience and would totally recommend Delcor in every way. They are a very impressive company whose staff are very person centred”

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Posted 1 year ago

Wow, what a wonderful review! We pride ourselves on providing excellent customer service, so it means so much, to hear about your experience. Your comments will be forwarded to all concerned. Thank you for taking the time, to leave us your feedback.

Posted 1 year ago

“Very pleased with mattress, very comfortable, excellent service from ordering to delivery.”

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Posted 1 year ago

We're so pleased to hear your wonderful feedback. Thank you for taking the time, to tell us about your Delcor experience.

Posted 1 year ago

“Always excellent service. Good product which lasts for years.”

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Posted 1 year ago

We're so pleased to hear about your Delcor experience. Thank you very much, for leaving us your 5 star review.

Posted 1 year ago

“Fantastic service from start to finish..would highly recommend and would definitely use Delcor again. I ordered two large sofas with cushions and the fabrics and workmanship is beautiful.”

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Posted 1 year ago

Thank you very much, for taking the time to leave us your 5 star review. We're passionate about what we do, so it's always lovely to hear such fantastic feedback. Thank you for choosing Delcor!

Posted 1 year ago

“My experience with Delcor has been excellent from start to finish. My beautiful new sofa was delivered and set up last week by two very helpful members of staff. They even brought casters with them to protect my flooring. I am delighted thank you.”

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Posted 1 year ago

Thank you so much, for your lovely review. It means a lot, to hear such wonderful feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 1 year ago

“We are delighted with the 2 new sofas that have just been delivered from Delcor. We have been customers of Delor for over 30 years, and the service and product quality remains the best. There was an issue with the sofa material (not the fault of Delcor) which was resolved without any fuss and with excellent customer service. We would especially like to extend our thanks to Julie Truby for her help & professionalism throughout our recent experience.”

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Posted 1 year ago

Thank you so much, for taking the time to leave us your review. We pride ourselves on our excellent customer service, so it really means a lot, to receive such wonderful feedback, from a much-valued customer.

Posted 1 year ago

“I am very impressed with the service that I received from everyone at Delcor, especially Jenny. I ordered my fabric and the trim myself, from the different company. I had issues with the delivery of the trim. Jenny and Ben help me a lot in handling the situation. When the sofa bed was made I asked for the picture to be emailed to me so I can make sure everything was done correctly. The person from the workshop emailed me the picture very promptly. My sofa bed was made even earlier than was agreed. Every person that was involved in the process did the great job. I am extremely impressed with the job of the upholsterer. The lines of the fabric on the sofa base and sofa cushions are aligned very nicely. The corners and junctions are made perfectly. I am interior designer and have been dealing with quite a few sofa companies and I was very impressed with the quality of the sofa bed and the service that I received at Delcor. It has been very smooth and enjoyable process all along.”

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Posted 1 year ago

Thank you so much for your wonderful review. Our whole Delcor team are passionate about what we do, so it means a lot, to hear such lovely feedback. Your comments will be forwarded to all concerned. Your sofa bed looks fantastic!

Posted 1 year ago

“When we arrived at the Kings Road store, Jenny couldn't have been more helpful! She advised us on everything and placed our order very efficiently. Highly recommend!”

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Posted 1 year ago

Thank you so much, for leaving us your 5 star review. It means a lot to hear such lovely feedback, from a much-valued customer.

Posted 1 year ago

“Excellent service, from the first visit through to delivery.”

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Posted 1 year ago

Thank you so much, for your 5 star review. It means a lot to hear such positive feedback, from a much-valued customer.

Posted 1 year ago

“I had excellent service from a very good range of material and very good staff”

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Posted 1 year ago

Thank you very much, for taking the time to leave us your review. Your feedback is so important to us, so it means a lot to hear such positive comments. Thank you for choosing Delcor!

Posted 1 year ago

“Beautiful furniture, great service, delivered early. Highly recommend.”

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Posted 1 year ago

Thank you so much, for taking the time to leave us your 5 star review. We're passionate about quality craftsmanship, backed up by exceptional customer service, so we're delighted to hear your feedback. Thank you for choosing Delcor.

Posted 1 year ago

“This is our third piece of furniture (2 x sofa 1 x chair)and very happy.Great service and contact.Held our sofa untill we were ready for it.Highly recommend 😊”

Delcor 5 star review on 15th August 2023

Helpful Report

Posted 1 year ago

Our reviews are important to us, so it means a lot to hear such wonderful feedback, from a happy customer. Thank you for choosing Delcor. Your sofa looks great!

Posted 1 year ago

“I’m always extremely happy with the service at Delcor,the staff take the time to help you make the correct choice for a sofa that will last a lifetime. I would highly recommend 😁”

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Posted 1 year ago

What a lovely review! Thank you very much, for taking the time to tell us about your Delcor experience.

Posted 1 year ago

“The whole Delcor experience was fab. I already had a pretty good idea of what I was looking for and Julie was really helpful pulling out fabric books that she thought I would like. I managed to pick suite and material in less than 1 1/2 hours with a coffee! It was delivered before the estimated time of 8/10 weeks by two brilliant delivery guys who despite being stuck in traffic for hours were polite and very respectful of my property and made sure furniture was placed in room exactly where I wanted it. I would highly recommend Delcor. They certainly aren’t the cheapest but in my opinion well worth it. Thankyou”

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Posted 1 year ago

Thank you so much for your 5 star review. We're passionate about what we do, at Delcor, so it's wonderful to hear such lovely feedback. We love seeing your new furniture in it's beautiful home, so thank you for posting your video - looks fantastic!

Posted 1 year ago

“Ian Mills and his team have gone above and beyond to deliver excellent service. Ian has been incredibly accommodating re delivery times as we have undergone renovation work at home - thank you. The delivery drivers are polite courteous and very helpful. We are returning customers as we know Delcor deliver exceptional service - sofa looks great!”

Helpful Report

Posted 1 year ago

Thank you very much, for taking the time to leave us your review. Our whole team take great pride in what we do, so it means a lot to hear such praise, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 1 year ago

“We could not be happier with our new Chelsea sofas- very apt name after visiting the King's Road Showroom in April whilst staying in London for a few days. Jenny and Ben could not have been more helpful whilst in the showroom and later over telephone and via email. The showroom had a fabulous range of fabrics to chose from-we shortlisted our favorite's and these were promptly delivered to our home in Plymouth. Having taken delivery of the sofas a few months ago I can confirm we made the correct decision in purchasing from Delcor. At delivery there was a slight issue with the incorrect colour of legs being ordered by us over the telephone from our home in Plymouth ,not a problem ,Jenny was immediately able to rectify this with customer services and the correct colour arrived promptly. Would not hesitate to recommend Delcor for quality products matched with excellent customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time, to tell us about your Delcor journey. We pride ourselves on our craftsmanship, backed up by excellent customer service, so it means a lot to hear such wonderful feedback. Your sofas look fantastic!

Posted 1 year ago

“Very nice, good quality products, so ending a 2+ year search. Lovely helpful, accommodating people both in-store (Witney) and in their manufacturing/delivery/administration site, all of whom contributed to a good-fun buying experience. Well done and a big thank-you!”

Helpful Report

Posted 1 year ago

Thank you very much, for taking the time to tell us about your Delcor journey. Our whole team takes such pride in what we do, so it means a lot to hear your lovely feedback. Your new furniture looks fantastic! Thank you for choosing Delcor.

Posted 1 year ago

“Outstanding customer service and lovely selection of comfortable and beautiful furniture. The only question was, which fabric to choose from the fabulous, extensive collection. Highly recommended, I now have my beautiful heirloom chair. Thank you”

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Posted 1 year ago

Thank you so much, for your lovely review. It means a lot, to hear such positive feedback, from a much-valued customer. We hope you have many years of comfort, in your new chair - it looks fantastic!

Posted 1 year ago

“Fabulous. furniture and a fantastic range of styles and materials to choose from. Lovely and helpful staff with an in depth knowledge of all the products.”

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Posted 1 year ago

It's lovely to hear such fantastic feedback, from a much-valued customer. Thank you so much, for taking the time to tell us about your Delcor journey.

Posted 1 year ago

“The staff are very helpful and friendly. Our order was very well handled and communication was excellent. Our order was delivered on time. The collection and delivery drivers were helpful and friendly. Altogether a very pleasant shopping experience. Thank you.”

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Posted 1 year ago

Thank you very much for your 5 star review. It's lovely to hear such positive feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 1 year ago

Delcor is rated 5.0 based on 786 reviews