Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and comfort of my sofa is excellent. I was having great difficulty trying to source the right shape and size sofa for my room until I visited Decor and discovered their bespoke service. The staff were very helpful and nothing was too much trouble. Sofa was delivered within agreed timescale and is beautifully crafted and very comfortable. I would not hesitate to recommend Delcor.”

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Posted 2 years ago

Thank you very much for taking the time to review your Delcor experience. Your feedback means a lot to us and it's great to hear such lovely comments.

Posted 2 years ago

“We visited the Delcor showroom in London and had the good fortune to meet and be looked after by Jenny. She guided us through the numerous options with the result that the decision-making process was very much simpler than we had expected. We are delighted with our two sofas. They fit and suit our lounge perfectly and they look a feel very luxurious. They are a classic and timeless design and will no doubt outlast us; our adult children are happy about that too! Nick and Debby Hughes”

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Posted 2 years ago

Thank you very much for leaving us such a lovely review. We are so pleased to hear about your Delcor experience and wish you many years of comfort with your new sofas!

Posted 2 years ago

“The two chairs we ordered were to match an existing sofa and new curtains. We were given good advice on the material and design of the chairs by your people at the Stamford shop. After the order was placed we were kept well informed on the progress of manufacture and delivery was on time. Overall we are very happy with the service.”

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Posted 2 years ago

Thank you for taking the time to leave us your review. We pride ourselves on our customer service, as well as the quality of our product, so your feedback is very important to us and your comments will be forwarded to all concerned.

Posted 2 years ago

“I am very pleased with the furniture you provided. The staff in the shop and the delivery team were very helpful, courteous and efficient. It is always difficult to select fabric with very small samples and the delays are long but the results proved to be worth it.”

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Posted 2 years ago

Thank you for your kind words and for taking the time to tell us about your Delcor experience. Your feedback is very important to us.

Posted 2 years ago

“Very pleased with our sofa. Appears well made and is very comfortable. The price was reasonable and service excellent.”

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Posted 2 years ago

Thank you very much for your 5 star review. We are delighted to hear about your Delcor experience. Your sofa looks beautiful!

Posted 2 years ago

“Very pleased with my settee and chair in addition thrpevdelivery guys were great thankyou”

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Posted 2 years ago

Thank you so much for taking the time to leave us your review. Your comments will be forwarded to all concerned.

Posted 2 years ago

“We are delighted with our beautifully made sofa and armchair. The whole process of choosing and buying was made easy by your helpful staff.”

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Posted 2 years ago

Thank you for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service and the quality of our product, so it's always great to hear such lovely feedback.

Posted 2 years ago

“Great service from the start. We ordered our sofa from Stamford and we so happy to be able to customise our sofa. After swatches of fabric were checked then we waited for the sofa which actually was ready earlier than expected. On arrival we had to assembled and are in love! Stunning piece of furniture.”

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Posted 2 years ago

Thank you very much for your lovely review. We are so pleased to receive such great feedback and your comments will be forwarded to all concerned. Thanks for sending us the photo, too - your sofa looks great!

Posted 2 years ago

“Hello - we found Jenny at Delcor, Chelsea, extremely helpful before, during and after the purchase of our lovely new sofa. All staff were very helpful. We are also happy to have a 5 year insurance cover for possible future accidents to the sofa. We love the colour.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback. Your lovely comments will be forwarded to everyone concerned. The sofa looks fantastic!

Posted 2 years ago

“Outstanding at all stages from initial visit to Stamford showroom through to final delivery and installation on advised time frame of bespoke construction.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service, so it's always lovely to receive such fantastic feedback. Furniture looks great!

Posted 2 years ago

“We are extremely pleased with our new sofa, it goes well with the 2 arm chairs we purchased in 2013 and they still look as good as new. Delcor staff very helpful and service is excellent.”

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Posted 2 years ago

Thank you very much for your lovely review. Your feedback is so important to us and your comments will be forwarded to all concerned

Posted 2 years ago

“After searching for some months to find someone who would manufacture a wing chair to fit someone of my size and build, I visited Delcor. From the very start the service was both friendly and efficient From the frame up, a chair was constructed to my specification. The result is both beautiful and comfortable. The problem now is to get me out of it!”

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Posted 2 years ago

Thank you very much for your fantastic review. It's always lovely to hear back from a happy customer and we're so glad we were able to meet your expectations. Wishing you many years of sitting comfortably!

Posted 2 years ago

“I am so pleased with my chair it is so comfortable the men that delivered it were very nice.”

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Posted 2 years ago

Thank you so much for taking the time to leave us your feedback. Your lovely comments will be forwarded on to all concerned.

Posted 2 years ago

“We have had our Delcor sofa for three months and are very satisfied with its style, comfort and quality. Customer service throughout the process was excellent. My only niggle has been the quallofill cushion - one of which has become rather saggy and doesn't plump up too well. I feel it needs more filling to hold its shape.”

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Posted 2 years ago

Mr & Mrs Proudfoot, Thank you very much for taking the time to review your Delcor experience. We were sorry to hear about the problem with your seat cushion and, further to our telephone conversation, your new seat interiors will be on their way to our Witney showroom very soon. Thank you again for your valuable feedback.

Posted 2 years ago

“Wonderful personalised service from real experts. The sales staff are exceptional. My sofas are perfect, in every way. Delivery was on time and the crew couldn't have been kinder - they even tidied up the packaging. I'd wholeheartedly recommend Delcor!”

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Posted 2 years ago

Thank you so much for taking the time to leave us your review. We pride ourselves on our quality craftsmanship and customer service. Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“Thank you so much to everyone at Delcor for our fabulous furniture. We are absolutely over the moon with everything you have done for us from Living room furniture, additional footstools, Dining room chairs, a new Bed and more!! Your quality, craftsmanship, service and customer care are outstanding. We love visiting your showroom for new ideas and inspiration and catching up with your lovely staff! We feel so at home every time we visit. A huge thank you!! Kindest regards Julie & Norman Ede”

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Posted 2 years ago

A massive thank you for leaving us such a glowing review! Customer feedback is so important to us and your lovely comments will be passed on to all concerned.

Posted 2 years ago

“I am completely delighted with my new furniture. I enjoyed excellent personal service and help guiding me through the different designs of sofas and armchairs and choosing the fabric along with a matching footstool. I would be more than happy to recommend your company to anybody I know and I intend to purchase further furniture for my home in the future”

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Posted 2 years ago

Thank you so much for taking the time to leave us your fantastic review. We pride ourselves on our customer service, so it is always lovely to hear back from a happy customer. We look forward to welcoming you back into our showroom in the future!

Posted 2 years ago

“Fantastic customer journey from beginning to end.”

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Posted 2 years ago

We are delighted to hear that you are so pleased with your Delcor experience. Thank you for your lovely comments.

Posted 2 years ago

“Very good customer service and we experienced quite a long delay with Fl delivery which was outside of Delcor’s control (Brexit etc) and they were very informative throughout. We are very happy with our chaise both the quality and design.”

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Posted 2 years ago

It's always lovely to hear back from a happy customer. Thank you so much for taking the time to leave us your review.

Posted 2 years ago

“Extremely comfortable well made, solid but at the same time extremely comfortable”

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Posted 2 years ago

Thank you so much for taking the time to leave us your review. We pride ourselves on our excellent craftsmanship, so it is lovely to hear your comments

Posted 2 years ago

Delcor is rated 5.0 based on 786 reviews