Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“July 2019 - we’ve had our sofa, sofa-bed and armchair since February and are really pleased with them. The advice we got from the staff at Stamford regarding hard wearing fabric was spot-on. We’ve four cats and the furniture still looks as new. Thank you it’s the best investment we’ve made in ages. Ali & Vyv, Oakham, Rutland”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Wainwright Thank you for taking the time to leave us a lovely 5 star review. You rightly state that we offer a range of excellent "pet friendly" upholstery fabrics which are very hard wearing - perfect for us animal lovers! I am so glad that you are so happy with the end result. Thank you also for sending us a photo - your lovely cat looks to be in approval at your selection! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“This is our second purchase of sofas and armchairs from Delcor, the previous set was very good and comfortable as well as long lasting, we replaced with new delcor furniture as we extended our living accommodation. We looked at various ther manufacturers but found that the choice and comfort points at Delcor provided us with a much better choice. Also the ability to alter the sofas to suit our requirements was also a great feature while refurbishing some of our old products enabled us the have the room we wanted with matching furniture at a better price.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Webster Thank you for leaving us such a great review. I am thrilled that you chose to return to us based on your past experience of Delcor and our extremely "bespoke" service that we offer. Hopefully we will have the pleasure of your custom again in the future! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“When I bought my Chesterfield and another sofa 5 years ago, I did question the wisdom of spending so much as it was a lot of money for me. However, It’s true what they say - you get what you pay for. A button popped off the Chesterfield and within 24 hrs of ringing Delcor, it had been dismantled in my house, taken away, repaired, returned and reassembled. Not only was this an excellent service but the lads who came to the house were great. The cherry on the cake is that both sofas still look brand new.”

Helpful Report

Posted 5 years ago

Hi Diane Thank you for taking the time to review our company. Despite the unusual "button popping" episode I am thrilled you are so happy with the overall product and the service you received initially and again with the "fast turnaround repair". We aim to please! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We purchased 2 new sofas, made very much to our specifications. The service we received was exemplary and the product so far has proven to be exactly as required and of exceptional quality. The value for money compared with shop bought goods was again excellent and we are highly satisfied with every aspect of Delcor services and would highly recommend”

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Posted 5 years ago

Hi Mr & Mrs Wilson Thank you for such a dazzling 5 star company review! We are very proud of our craft and our ability to modify every piece to an exact specification. I am delighted that we have fulfilled your requirements and I thank you very much for recommending us to your family & friends! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“I have recently had my sofa and wing chair re-upholstered by Delcor. The quality of the workmanship is excellent and I am very happy with the result. The sales lady who dealt with my order was very helpful throughout the ordering process. Thank you.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Clarke Thank you for taking the time to leave us a lovely 5 star review and also for returning to us for your recover. Im so pleased we did not disappoint and that you were overall very happy with your return visit! Your praise will certainly be passed onto Julie in our showroom. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“As a returning customer to Delcor after buying my first sofas 30 years ago (which are still in daily use) I have not been disappointed. Our new sofas are beautiful, comfortable and very well made. We are now planning to have our original sofas refurbished. The delivery men were wonderful and did a very good job to get the sofas into our house through tricky doorways even though it took an hour! Thank you Delcor!”

Helpful Report

Posted 5 years ago

Hi Mrs McRobert Thank you, firstly for being such a loyal returning customer and also for the fabulous 5 star review! Your high praise will be passed onto all staff concerned. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We ordered a foot stool to match a sofa purchased last summer. The fabric matched exactly and we are very pleased with it. We have come to expect excellent customer service from Delcor and were not disappointed!”

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Posted 5 years ago

Hi Mr Hull Thank you for your lovely 5 star review of Delcor. I am delighted that you returned to us for an additional purchase and that all aspects of manufacture and service met your expectations. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Received my 2 new petite armchairs for my garden room. They are very well made and so comfortable to relax on. The fabric is just perfect for the room with the lovely soft scatter cushions. Thank you for a super job to all the team at Delcor.”

Helpful Report

Posted 5 years ago

Hi Thank you so much for awarding us a 5 star company review. I am so pleased that you are happy with the end result of your Petite chair purchase. The Petite is a beautiful, adaptable style which lends its shape to any living environment. Perfect for a garden room! Many thanks for leaving us such great comments! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We are really pleased with our new furniture from Delcor, the look is amazing the quality exacting and the comfort incredible. This is a company that truly cares about its customer not just from the beginning to the end of the service experience but into the future through its product guarantees. We couldn't be more delighted this furniture completes the look we'd always hoped for and after 4 years of renovations, a failed service from a big brand retailer our dream room has been completed with the Delcor team, thank you! We'd definitely recommend you.”

Helpful Report

Posted 5 years ago

Hi Ms Sharkey Thank you so much for your very complimentary review of our company and also for choosing Delcor to achieve your "dream look" living room. We want all of our customers to be 100% happy with their purchase and their Delcor journey - I am so pleased that we delivered both the quality and the customer service. I am never happier than when we receive such fabulous praise! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We bought our original two sofas from Delcor in 1995. Their excellent quality has made them last us well for the last twenty-four years, surviving moving abroad, being in storage for a year and looking good in our living room in all that time. The original covering was still in good condition even after all that time. We decided to have them recovered by Delcor because be trusted their quality and service. After looking at other high end sofa shops, we felt that it was a better option to do this than buy an inferior product from somewhere else. We are delighted with the finished look and quality.”

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Posted 5 years ago

Hi Thank you very much for reviewing your experience with Delcor and leaving such excellent comments. I am proud to say that the quality of our furniture does indeed stand the test of time and I thank you so much for trusting us to refresh your sofas to their original splendour! Thank you for the photo - they look fab in situ! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We went into Delcor hoping to find a coffee table. We came out with an order of two settees and an easy chair. All of the staff were friendly, helpful and supportive, making the shopping experience effortless. The furniture came when expected and is beautiful and comfortable. Our only problem is that we are still unable to find that coffee table! Many thanks to Delcor. Yours Maggie young”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Young Thank you for taking the time to leave us such a great review. I am delighted that you chose to buy from us and equally pleased that you are so happy with the items you purchased! Good luck on finding a suitable coffee table! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We are delighted with our sofa and chairs. We had excellent service and would recommend Delcor to everyone.”

Helpful Report

Posted 5 years ago

Hi Thank you very much for leaving us a company review. I am thrilled to hear that the service you received was first class and thank you so much for recommending Delcor! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Our first delivery of our Xtra large sofa was delivered on time and by very professional Delcor personnel. We have another sofa and chair due beginning of June and have no doubt the quality of the product will be as fantastic as our first sofa and delivery will be as professional. Many thanks Doug & Diane Macpherson”

Helpful Report

Posted 5 years ago

Dear Mr & Mrs MacPherson Thank you so much for your 5 star review! I do hope that your latter delivery matched the success of the first in both quality & customer care. Vert best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“From our first contact with Julie in the showroom (she deserves a special mention) to the helpfulness of the delivery team our experience with Delcor was an absolute pleasure. The furniture was of the highest standard and we are not only proud to sit on it but proud to invite all our friends to do the same. Sometimes we don't sit on it we just stand and gave at it in wonder.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Burn Thank you for taking the time to review your Delcor experience. Thank you also for sending us a photo of your furniture in situ - which does look fabulous! I hope you enjoy your purchase for many more years to come! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Very pleased with recovering of my thirty year old Delcor sofa.”

Helpful Report

Posted 5 years ago

Hi Mrs Kinniment Thank you so much for your 5 star review and for returning to us after 30 years! Refurbishments are a great way to retain the same shape but with a brand new "face lift" - restoring it to its original splendour! I am delighted that you chose to return to us! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“The service and the quality of the sofa and footstool we purchased is excellent. The range of fabrics is very extensive and we were given a lot of help in picking the right one, it looks really good and the support of the team in Stamford was greatly appreciated. I would thoroughly recommend Delcor.”

Helpful Report

Posted 5 years ago

Hi Mrs Hemingway Thank you for leaving us such a great review. We pride ourselves on our quality, extensive options and of course our customer care. I am so pleased that we met your expectations and found a combination perfect for your requirements. Your lovely words will be forwarded onto the girls at Stamford. Best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service from everyone in the Stamford shop and from Brian when he organised the delivery. Very happy with my purchase.”

Helpful Report

Posted 5 years ago

Hi Thank you so much for taking the time to leave us a 5 star review. Your kind words will be passed onto all concerned. Many thanks Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Very nice people to deal with, especially Julie in the Seaton Delaval showroom, who remembered details of my previous order with Delcor some 8 years previously. The quality of the Jarvis chair they made for me is first class.”

Helpful Report

Posted 5 years ago

Hi Mr White Thank you so much for your great review of both your purchase and the service you received. Your kind words will be passed onto Julie. Many thanks Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Very efficient and helpful staff. Thank you”

Helpful Report

Posted 5 years ago

Hi Thank you for taking the time to review your order with us. I am delighted that we were able to fulfil your requirements and supply great service. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Always a pleasure to visit the Delcor showroom in Seaton Delaval. The team is friendly, helpful and knowledgeable, treat you as valued customers and recognise you, even if it's been a while since your last visit - particular shout out to Janet and Julie. We ordered a footstool to match the sofas and chair we purchased a few years ago and the service was excellent, delivery was quicker than expected and the footstool matches the fabric of our chair perfectly. Well done Delcor & thank you.”

Helpful Report

Posted 5 years ago

Hi Mrs Bryan Thank you for taking the time to leave such a great 5 star review. We hope that all customers (both new & returning) always receive a first class service. I am so pleased that we met your expectations on your latest visit. Your high praise will be passed onto Janet & Julie. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

Delcor is rated 5.0 based on 786 reviews