Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 790 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful, professional service throughout. We were kept informed at all stages and despite there being a delay with obtaining the fabric the order was completed ahead of the revised schedule. This is the 3rd time we have used Delcor and we will definitely use them again.”

Helpful Report

Posted 7 years ago

Dear Customer Thank you for taking time to complete the review and award 5* following delivery of your recovered sofa. I am pleased to learn we kept you up to date with production etc and still managed to deliver to you within the given delivery window despite there being a slight delay in obtaining your selected fabric from our supplier. It is most reassuring that you have come back to us three times and would not hesitate to come back to us in the future, a recommendation indeed for anyone reading the reviews on our website. Wishing you many years of comfort on your refurbished Delcor sofa. Kind regards Rick Petini, Managing Director Delcor Limited Kind regards

Posted 7 years ago

Dear Customer Thank you for taking time to complete the review and award of 5* following delivery of your furniture. I am pleased to learn that despite the delay in obtaining your selected fabric, we were still able to deliver to you within the given time frame. Again I thank you for your most positive and informative review and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“From our initial visit to choose the sofa, to discussing options over materials and colours, to the actual delivery of the finished sofa, everything was perfect. Incredibly friendly and knowledgeable staff, and many thanks to the delivery men for their friendliness and good manners - all packaging removed from my home and not a mark on the newly redecorated room! The sofa is incredibly comfortable, beautifully made and perfect in all ways. I would have no hesitation in buying my next sofa from Delcor - other than the fact that the warranty means i may not have need for another sofa!”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Surrey, Thank you so very much for your most positive and extremely informative feedback following delivery of your Delcor upholstered furniture. I think you've covered everything, from selecting your fabric and model to the delivery of your upholstered corner unit. I am thrilled to hear you would not hesitate to come back to us, perhaps for an accompanying footstool or armcaps? Again I thank you for your fabulous review and I wish you many happy years of comfort on your Delcor furniture. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“A very good score hardly seems good enough. From the day I bought our sofa bed, some years ago now, I have been satisfied. The service which I have always received has been second to none and this time round at refurbishment stage was no exception. From start to finish I was well received, well informed and with both collection and delivery the two men were at our house at the time they stated. I do recommend Delcor and will continue to do so. From another extremely happy customer”

Helpful Report

Posted 7 years ago

Dear Mrs Woollett Thank you so very much for your most positive feedback and award of 5* following delivery of your refurbished Delcor sofa bed. I am delighted to learn we have fulfilled your expectations and more and that you would not hesitate to recommend us. Again thank you for your fabulous review and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited.

Posted 7 years ago

“Well a huge thank you to the whole team at Seaton Delaval! The service I received from start to finish of this process has been second to none, from the selection stage to delivery. I was quoted an eight to ten week delivery period and my sofas arrived after nine weeks at the promised time this morning. I am absolutely delighted with the quality of the materials used, the workmanship and therefore the finished furniture. It has been an absolute pleasure doing business with Delcor.”

Helpful Report

Posted 7 years ago

Dear Customer Thank you for taking time to complete the review and providing such positive feedback following your Delcor experience. I trust you will enjoy many years of comfort and look forward to seeing you again should you have any further requirements. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“The service, delivery and quality of our sofa and chair, were and are exellent”

Helpful Report

Posted 7 years ago

Dear Mr Tomalik Thank you so much for providing such positive feedback following delivery of your Delcor upholstered furniture. Should you have any further requirements plese do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“I was going through tough times and buying my new furniture was my project. Every time I went to Delcor I was helped with my decision and suggestions made. Everyone was so patient and I was very grateful for all the advice. My furniture is fabulous and I am more than happy with my new look living room. Thank you to all the staff.”

Helpful Report

Posted 7 years ago

Dear Mrs Bennett Thank you so much for your most positive feedback following delivery of your Delcor upholstered furniture. We are not advocates of the 'hard sell approach' preferring our Customers to feel welcome, relaxed and at ease in our showrooms. My staff are there to help in whatever way needed, they will stay in the background yet are 'on hand' should you need them. I am so pleased you are happy with your upholstered furniture and thank you again for your review and kind comments. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Sofa loved by us all for 20 years now recovered and it is very exciting”

Helpful Report

Posted 7 years ago

Dear |Customer Thank you for your positive feedback and award of 5* following delivery of your refurbished Delcor sofa and footstool. It's amazing how a change of upholstery cover can transform your 20year old furniture into an exciting new piece of furniture in your home, as you say, very exciting. Wishing you another 20years of comfort on your Delcor refurbished sofa and footstool. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“After 15 years of family life my large Victorian sofa was looking rather shabby. On an outing to Stamford I spotted a Delcor shop and on impulse went in to browse around. Kathleen was absolutely lovely and so helpful. She even found details of my original sofa order! We discussed options for refurbishing and looked at different samples of material. Then a few weeks later, after receiving the samples and seeing how they worked in situ, I telephoned and placed my order. The process was simple and straightforward all the way through from collection of the old sofa to delivery of the 'new' one and what a difference it has made! No one would know that the sofa wasn't brand new...if it wasn't for the fact that I can't stop telling everyone about the fantastic service provided by Delcor! My sofa has a new lease of life and will now have pride of place for many more years to come.”

Helpful Report

Posted 7 years ago

Dear Mrs Parker Thank you for your most informative feedback following delivery of your Delcor refurbished sofa. It is amazing how a new upholstery cover and interiors can totally transform and rejuvenate your 'old' sofa into a 'new' sofa and as you say your sofa has a new lease of life. I thank you again for your most positive review and wish you another 15 years of comfort with your refurbished Delcor upholstered sofa. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“We love our new corner sofa. From start to finish the service was the best it could be. Quality, style and comfort it ticks all the boxes. Thank you Delcor wishing you continued success”

Helpful Report

Posted 7 years ago

Dear Mrs Darmanin I am delighted to hear you love your Soho Corner unit and that it ticks all the right boxes regarding quality, style and comfort. I appreciate your well wishes and trust you will enjoy many years of comfort with your upholstered furniture. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Over the moon with my recovered suite. Looks, feels IS like a brand new suite!”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Walker Thank you for your award of 5* following delivery of your refurbished sofa and chairs. I am delighted to learn you are 'over the moon' following the refurbishment and that you feel as if you have a new suite. Again I thank you for taking time to supply such positive feed back and should you any further requirements at all, please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Very comfortable, looks amazing, sturdy, well built, stylish, reliable delivery, very helpful staff in kings road London shop - not necessarily in that order.”

Helpful Report

Posted 7 years ago

Dear Mr Langman I think it may be safe to say you are happy with your Delcor upholstered sofa. A most informative and positive review for which I thank you most sincerely. I wish you many years of comfort with your Delcor upholstered sofa and should you require anything further please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Excellent service. And excellent sofa”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you for completing the review with positive feedback and award of 5*. I trust you will enjoy many years of comfort on your Delcor upholstered sofa and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Thrilled with my sofa and chair, also the attention went choosing fabric. Thank you to every one involved. Mr Mrs Horner.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Horner I am pleased to learn you are thrilled with your refurbished sofa and Made to Order chair as well as the attention paid to you by my staff in assisting you in making the important decisions such as fabric and interiors etc. I thank you for your positive feedback and award of 5* and trust you will enjoy many more years with your Delcor upholstered furniture. Should you require anything further, please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Love my new sofas and chair quality workmanship”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you for completing the review and your award of 5* following delivery of your Corner Unit and chair. It is reassuring when Customers take time from their busy schedules to provide feedback on their Delcor experience as you have today. I wish you many years of comfort with your Delcor furniture and please do not hesitate to come back to us should you have any further requirements. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“1 Beautiful showroom 2 Helpful and friendly staff 3 Clear and honest prices, manufacturing time and delivery dates. 4 ... but above all, furniture that we helped designed, looks fabulous in our lounge and is amazingly comfortable!”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you for your review of 5* and your most informative feedback following delivery of your Delcor upholstered sofa and chair. I am pleased to learn your bespoke furniture is not only comfortable but also looks fabulous insitu in your lounge. Please do not hesitate to come back to us should you have any further requirements in the future. Thank you and kind regards Rick Petini, Managing Director Delcor Limited .

Posted 7 years ago

“Excellent service and quality workmanship”

Helpful Report

Posted 7 years ago

Dear Customer Thank you for taking time to complete the review and award 5* following delivery of your Delcor upholstered furniture. I am delighted to learn you are happy with your purchase and the service you experienced whilst placing your order. Please do not hesitate to come back to us if you have any further requirements. Thank you and kind regards Rick Petini, Managing Director Delcor Limited.

Posted 7 years ago

“We were very happy with the manner in which Julie dealt with us. The quality of work, collection and delivery was very good too.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs MacLean Thank you for completing the review and providing positive feedback as well as 5*. I am sure Julie will be delighted to learn she has a personal mention in your review, always a boost to morale when Customers express appreciation of the level of service they have experienced from a particular member of staff whilst in store working on and placing, their valued orders. I myself, am also delighted to learn you are happy with the overall quality and workmanship of your recovered sofa and chair, a boost to my morale also. Should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“The personal service and understanding of what I wanted. Keeping me informed of delivery dates and sending me swatches of fabric. Not having any pressure at all to buy. Special thanks to Andrea”

Helpful Report

Posted 7 years ago

Dear Ms Burrows Thank you for your most positive feedback following delivery of your Delcor upholstered furniture. I am sure Andrea will be pleased to learn she has a personal mention, always a boost to morale when Customers express their appreciation of the support they have experienced whilst making decisions such as fabrics, interiors etc. without the 'hard sell' pressure to buy approach. Should you have any further requirements please pop in again to Stamford, I am sure Andrea will be delighted to see you again. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“A faultless experience from start to finish. We absolutely love the quality and style of the furniture, and your care and attention to customer service was perfect. Thank you so much Delcor.”

Helpful Report

Posted 7 years ago

Dear Mr Turner Thank you so much for your very complimentary review and award of 5*, it is very much appreciated. A am delighted to learn you love the quality and style of your Delcor upholstered furniture and that you are equally as happy with the level of Customer service you experienced whilst you were making your choices and decisions. I wish you many years of comfort with your furniture and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“The whole process was dealt with efficiently.”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Oliphant Thank you for completing the review and awarding 5* following delivery of your refurbished Delcor sofa. I am pleased to learn you found the whole process from your initial enquiry to one of our stores to delivery of your refurbished sofa into your home efficient and trouble free. Should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

Delcor is rated 5.0 based on 790 reviews