Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having decided to recover my Delcor suite, chair and storage box I also put based a 2 seater settee. Patient Staff helped me over the telephone as well as guide me and select samples in the showroom. Their attention to detail was impressive.e.g. different feet for different purposes. Yes, I had to wait but a settee on loan in the mean time was helpful. Well worth it! When my suite was returned everything looked brand new. Thank you.I look forward to choosing my cushions in the near future. It was a pleasure shopping with a local company who take a prude in thier customer service.”

Helpful Report

Posted 2 years ago

Wow! Thank you so much for your wonderful review. We pride ourselves on our craftsmanship and our customer service, so it's always great to hear such lovely feedback. We hope you enjoy many more years of comfort, with your newly restored furniture!

Posted 2 years ago

“I can’t fault Delcor from my very first contact with the Chelsea shop. Sending sample fabrics was no problem even when I changed my mind! We eventually were able to visit the showroom to check cushion fillings and all the staff were very helpful. The men who collected and delivered our sofa for refurbishment were great: strong and carrying the sofa up and firm stairs was no problem. The sofa that I bought some 20 years ago has begun restored and is like new again.”

Helpful Report

Posted 2 years ago

Many thanks for telling us about your Delcor journey. Refurbishments are a huge part of our business; it's a great way to keep the same classic style you love, but with a fresh new look! Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“So pleased with my settees. Wonderful workmanship,built to last.”

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Posted 2 years ago

We're passionate about our craftsmanship, so it's wonderful to hear you are so pleased with your sofas. Thank you for taking the time to leave us your feedback.

Posted 2 years ago

“Wonderful sofa - matchless quality - and great customer service. Thankyou!”

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Posted 2 years ago

We're so pleased to hear such lovely feedback from our customers. Thank you for leaving us your 5-star review.

Posted 2 years ago

“I am delighted with my purchase from Delcor. They were extremely efficient and knowledgeable, giving me plenty of time and advice to choose my suit It has been admired by family and friends and I love it. Would definitely use Delcor again.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor experience. It's lovely to hear such positive feedback.

Posted 2 years ago

“Excellent quality and range of furniture. Purchased two Ambassador Sofas which we are delighted with. The service, advice (and patience) on the selection of fabrics and fillings from Julie was exceptional, and the smooth and efficient delivery by Paul and Dave first rate. Would recommend Delcor unequivocally.”

Helpful Report

Posted 2 years ago

Fantastic to hear! We're delighted to hear about your Delcor experience. Your comments will be forwarded to all concerned. Thank you so much for your lovely review.

Posted 2 years ago

“therefore am sending an email to say how brilliant and charming they were. Paul and Dave were brilliant and charming, going above and beyond what we expected; dismantling our old bed, moving it to our garage and assembling the new one. No dints in walls and very courteous with regards to needing access to other bedrooms as they maneuvered around the space!”

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Posted 2 years ago

It's lovely to hear such wonderful feedback about your Delcor delivery. Our team take great pride in ensuring the arrival of your new furniture is a happy experience! Thank you so much for taking the time to leave your review.

Posted 2 years ago

“Stunning sofa, beautifully crafted, exceptional in store service on sofa and fabric choices and careful delivery (Dave & Paul). Exceptional all round. Fully recommend!”

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Posted 2 years ago

Thank you so much for your 5 star review. It means a lot to us, to hear such lovely feedback. Your comments will be forwarded to all concerned.

Posted 2 years ago

“Thank you very much for an excellent refurbishment on our 3 piece suite. From collection to final delivery a 1st class service.”

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Posted 2 years ago

Thank you very much for taking the time to leave your review. It's lovely to hear such positive feedback from a happy customer.

Posted 2 years ago

“My husband and I have had a very challenging year regarding our health and when Paul and Dave arrived from Newcastle [on the hottest day of the year] with our chairs we were greeted with polite smiles and a great willingness to help. The chairs have fulfilled all of our requirements so a big thank you for the great service - sincerely Stan and Vicky”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review. We're so pleased to hear about your Delcor journey. Our delivery team take great pride in ensuring the arrival of your furniture is a happy experience! Your comments will be forwarded to all concerned.

Posted 2 years ago

“Great service, pleasant helpful staff”

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Posted 2 years ago

It's always lovely to hear back from a happy customer. Thank you for taking the time to tell us about your Delcor experience.

Posted 2 years ago

“We were very well looked after by Jenny who led us very gently through the options. After that all ent smoothly and we are happy with our purchase.”

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Posted 2 years ago

Thank you so much for your 5 star review. We pride ourselves on our customer service, so it means a lot to hear such lovely feedback.

Posted 2 years ago

“LOVE my new sofa’s”

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Posted 2 years ago

It's great to hear such fantastic feedback. Thank you so much for leaving us your review.

Posted 2 years ago

“My second full refurbishment on a sofa purchased 25 years ago, looks even better now than it did when new. Care and attention to detail throughout, from in-store selection of fabric and trim details through to collection, loan of a "courtesy sofa", contact during the refurb to discuss lay-up decisions relating to fabric pattern, through to final delivery.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor journey. Your comments will be forwarded to all concerned. Our sofas are made to stand the test of time and our refurbishment service enables our customers to keep the style they love, but with a whole new look. Thank you for continuing to choose Delcor!

Posted 2 years ago

“Excellent servicw”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback.

Posted 2 years ago

“We have only had the sofa a couple of months but my goodness, it is fantastic so far. I'm very pleased we decided to invest in the one we really wanted - I hope we have it for years and years”

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Posted 2 years ago

Wow, thank you so much for your lovely review! Here at Delcor, we're passionate about our product, so your kind words mean a lot to us. It's great to see the finished result - looks fantastic!

Posted 2 years ago

“The recovering of my three pieces of furniture went without a hitch. The items were collected on time and were returned on time. I am very pleased with the final result and would recommend Delcor to any potential customers. All the staff I had to deal with were very helpful and friendly”

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Posted 2 years ago

Thank you very much for your 5-star review. We're so pleased to hear such positive feedback.

Posted 2 years ago

“I recently had my Delcor sofas recovered and restored and they are fabulous. Very pleased with the whole experience.”

Helpful Report

Posted 2 years ago

Many thanks to you for taking the time to leave us your valuable feedback. Refurbishments are a large part of our business; it's a great way to keep the same classic style, with a fresh new look. We love your sofas!

Posted 2 years ago

“Excellent service from start to finish. Andrea in the Stamford showroom was incredibly helpful. The delivery guys were also great. We are delighted with our sofas.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor experience. We pride ourselves on our customer service, so it means a lot to hear such praise. Your sofas look fantastic!

Posted 2 years ago

“We’re absolutely delighted with our Victorian armchair which was expertly delivered by your Delcor team, Gavin and Matt, this morning.We would also like to thank Jenny in your kings road showroom for her advice and patience! The style and quality of our chair is quite beautiful. We are so pleased we came to Delcor.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave us your review. Our Delcor family take so much pride in their work, so they'll be thrilled to hear such lovely comments.

Posted 2 years ago

Delcor is rated 5.0 based on 786 reviews