Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would highly recommend Delcor.Everthing from start to receiving our sofa was top class.Julie the manager was so helpful and came to my rescue when I was getting frustrated when I could not find the fabric that I was looking for and suggested that they order extra large samples so that I could put them on my old sofa and live with them for a few days to check the colour etc in different lights throughout the day.Had she not suggested this I might not have gone ahead.Our sofa arrived before the due date and is beautiful.Thanks to all the staff all are so helpful and do not put pressure on you to place an order.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Ford What a lovely review! Many thanks for taking the time to tell us about your experience with Delcor. These added little bits of service do make all the difference and we certainly want every customer to be 100% sure before they make their final decision. Your kind words have been passed onto Julie in our showroom. Thank you for the 5 stars - it is very much appreciated! Best wishes Rick Petini Managing Director

Posted 5 years ago

“Beautiful product, carefully made, and really helpful sales and delivery service.”

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Posted 5 years ago

Hi Mrs Caulkin Many thanks for taking the time to review your purchase. We are grateful for all feedback as this ensures that we are still delivering the best possible product & service to our valued customers! Thanks for the 5 stars! Best wishes Rick Petini Managing Director

Posted 5 years ago

“Purchased new bed and accessories, shop staff were very friendly and informative, offering advise when required. Delivery excellent called when on way and even moved delivery slot around as carpet fitters still there. Assembled the bed etc in no time, really clean taking shoes off etc when going upstairs”

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Posted 5 years ago

Hi Mrs Justice Thank you very much for the 5 star review. We do try to accommodate our customers in any way we can and I am thrilled to hear we did just that on the day of your delivery. It is important in any business to achieve "full marks" on every level of service and I am delighted that you enjoyed your Delcor experience. Many thanks & best wishes Rick Petini Managing Director

Posted 5 years ago

“Excellent choice of furniture and fabrics, outstandingly helpful, able to accommodate specific modifications and adjustments. Beautiful showroom; nothing was too much trouble, thus making the purchase very enjoyable.”

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Posted 5 years ago

Hi Many thanks for the lovely review and the "top marks" 5 stars! We are so pleased that you loved our showroom at Seaton Delaval and also that we met all of your requirements during your Delcor journey. Your kind words will be forwarded onto the staff concerned and we do hope to see you again in the future! Best wishes Rick Petini Managing Director

Posted 5 years ago

“From start to finish ordering furniture was a very pleasant experience. Staff most helpful and friendly offering good advice. Furniture delivered all protected and unpacked and placed in the room it was ordered for. Settee, chair, foot stool and cushions all perfect in the fabrics we chose. Manufactured to a really high standard. We love our new furniture. Thank you Delcor.”

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Posted 5 years ago

Hi Thank you for taking the time to leave us such a fantastic review! My aim is always for every customer to walk away "over the moon" with their purchase and also with the service they received. It is always a joy to hear back from satisfied customers and to have some feedback that we are doing everything possible to continue to warrant 5 star reviews. Many thanks & very best wishes Rick Petini Managing Director

Posted 5 years ago

“Top class services from start to finish, I would certainly recommend Delcor to anyone looking for a quality product, I have had many top brand sofas etc and Delcor are certainly the best I’ve had to date, look forward to my next purchase, the staff carnt do enough for you , thank you mr &mrs Common”

Delcor 5 star review on 7th February 2019

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Posted 5 years ago

Hi Mr & Mrs Common Thank you so much for the fabulous review. We really appreciate your comments and also recommending us to family and friends. The photo you have supplied is stunning and a lovely combination of fabrics. It looks as though it had been made for one of our photoshoots! Thanks again and we too look forward to seeing you again in the future! Best wishes Rick Petini Managing Director

Posted 5 years ago

“I went in to look to see if they could provide me with a sofa and chairs for my Home from the minute I walked in I felt like a paying customer before I’d even decided whether to buy anything Fabric advice and tips on what worked best were plentiful helping me make choices with no rush or push from the moment I placed my order it was such a fabulous process and the end result is gorgeous comfortable and stylish It was delivered with ease and style to my home nothing being too much trouble I enjoy beautiful things and I love good service I cannot recommend them enough and by the way I am pretty fussy Thank you”

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Posted 5 years ago

Hi Mrs Coleman What a fabulous review - thank you so much for taking the time to touch on the various steps of your Delcor experience. Customer service is top priority to us and I have some excellent sales staff who deliver just that. We insist upon this at Delcor as it is just as important as the perfection of the final finished piece. I am so pleased you are happy with the overall service and of course the end product. Thanks for the 5 stars! Best wishes Rick Petini Managing Director

Posted 5 years ago

“I have the extra large Capri sofa and I am delighted with it. It has just the classic contemporary look I was searching for and is also a practical sofa. We use it every day. I took a long time to decide and visited three of Delcor’s showrooms on my travels to see family and friends! Everyone was very friendly and helpful. My parents had recommended Delcor to me but I had also shopped around. Delcor stood out a mile for it’s combination of style, quality and price. I’m very happy to pass on the recommendation.”

Delcor 5 star review on 26th November 2018

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Posted 6 years ago

Hi Ms Currie Your lovely review was a joy to read. We don't do any hard selling at Delcor - each customer needs to be 100% happy with their purchase and the best way to achieve that is to be guided slowly through the process by our sales staff. I am so glad that we "stand out a mile" and I have to agree with you - I am very proud of Delcor and what we offer. Thank you so much for the 5 stars! Best wishes Rick Petini Managing Director

Posted 5 years ago

“Professional and very friendly staff. Nothing was too much trouble. Really pleased with our furniture, would recommend them to everyone. Sandra Wall”

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Posted 6 years ago

Hi Mr & Mrs Wall Thank you for the 5 star review and also a huge thank you for recommending us to your family & friends. We want every single customer to be delighted with their purchase and I am so pleased we met your expectations! Best wishes Rick Petini Managing Director

Posted 5 years ago

“I am a repeat customer of Delcor. We purchased our first lofa sofa over 30years ago, followed quickly by a matching armchair. It is this chair that we have just had refurbished and re covered, and once again, it looks and feels as good as new! I am so happy that we have companies like Delcor in the UK who are crafting beautiful and timeless furniture and are a pleasure to deal with, from the staff on the telephones to the delivery guys, we have had nothing but good experiences. A great British Company!”

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Posted 6 years ago

Hi Mrs Bugler Wow - thank you so much for such a fantastic review! We have so many loyal customers (such as yourself) who return time & time again - it is very heart warming and is testament itself that we take great pride in what we do. Its important to tick all of the boxes in this business and we try our utmost to deliver just that. Thank you so much for taking the time to give such an informative and complimentary review! Very best wishes Rick Petini Managing Director

Posted 5 years ago

“We cannot fault the excellent service we received ,from choosing our sofas to the delivery. We were very much delayed in getting into our new house, but Delcor stored our sofas and some re-covered furniture free of charge until we were ready for them. We would certainly choose Delcor again without hesitation.”

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Posted 6 years ago

Hi Thank you for the excellent review. We want all of our customers to enjoy their Delcor experience and (as you rightly state) every aspect is important from the point of purchase right through to the moment of delivery. I am so pleased that your journey with us was so successful! Best wishes Rick Petini Managing Director

Posted 5 years ago

“Delighted with the quality of furniture, the friendly service with no hard sell, we were allowed to browse without pressure. The delivery staff were excellent.”

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Posted 6 years ago

Hi Your very kind words will be passed onto all staff concerned. Thank you so much for awarding us 5 stars! Best wishes Rick Petini Managing Director

Posted 5 years ago

“Very satisfied with the service and quality”

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Posted 6 years ago

Hi Mr & Mrs Buckham Many thanks for dropping us a line to review our company. The 5 stars are really appreciated and we are thrilled to have another happy customer! Best wishes Rick Petini Managing Director

Posted 5 years ago

“High quality finish and service. Very friendly staff and great service.”

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Posted 6 years ago

Hi Mr Brent Thank you for the 5 star review. I am delighted that we met all of your expectations and that you enjoyed your Delcor experience. Very best wishes Rick Petini Managing Director

Posted 5 years ago

“We have purchased three suites from Delcor over the years and thay have all been outstanding in terms of quality and design. Laterly we have had two of them re-upholstered by Delcor and the service has been very efficient and our suites were returned as new. We could not praise them highly”

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Posted 6 years ago

Hi Thank you so much for leaving such a great review and for being loyal returning customers. Its a great feeling to know that (after all these years) we are still making our customers happy and fulfilling their expectations. Many thanks & best wishes Rick Petini Managing Director

Posted 5 years ago

“This was the second time we have had our 3-piece suite restored. As usual impeccable service and workmanship. We cannot fault your company.”

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Posted 6 years ago

Hi What a lovely review! Thank you so much. "Impeccable service and workmanship" is exactly what we strive for and I am so pleased we were able to deliver just that. Very best wishes Rick Petini Managing Director

Posted 5 years ago

“Such a wide range to choose from The end product is really well made and beautifully upholstered Even the delivery team take equal care to place your new furniture in your home. An excellent service from start to finish.”

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Posted 6 years ago

Hi I want to thank you very much for leaving such a great review. It is music to my hears when I hear customers confirm that they have received an excellent service "from start to finish" Many thanks & best wishes Rick Petini Managing Director

Posted 5 years ago

“Excellent service, and good quality workmanship. we have a happy client!”

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Posted 6 years ago

Hi Thank you for leaving us a lovely review. We do try our very best to "tick all the boxes" and I am delighted that you are another happy customer of ours! Very best wishes Rick Petini Managing Director

Posted 5 years ago

“I purchased a Jumbo Loafer Sofa from Delcor 20 years ago, we recently bought the same thing again only two sofas, they are as lovely as they ever were, fantastic product, well made and look superb. my old one is now in the lounge of my oldest son's new house and still going strong.”

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Posted 6 years ago

Hi Thank you so much for your 5 star review! I am so pleased to hear that your new sofas match the expectations of your original from 20 years ago - in both quality and appearance. Wishing you many more years of comfort! Best wishes Rick Petini Managing Director

Posted 5 years ago

“This is our third sofa from Delcor, 2 new and this latest re-upholster. The customer service and attention to detail is second to none. The staff are friendly, knowledgeable and offer good advice. Would highly recommend.”

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Posted 6 years ago

Hi Many thanks for leaving us such a lovely review! I am thrilled that you are so delighted with your Delcor experience. I think recommendations speak great volumes and I thank you for "singing our praises"! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

Delcor is rated 5.0 based on 786 reviews