Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 786 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we need new furniture we don’t look anywhere else. We love how furniture can be customised to our specifications, this is important to us as the men in the family are very tall. Our customised lofa sofa is over 30 years old now, Delcor have recovered it twice and it comes back like new. It still looks great and our new furniture compliments it beautifully. We opted for chairs this time but had we wanted another lofa sofa Delcor still have all our records so the two would have been an exact match. Customer service is second to none, I can not fault the Northumberland showroom staff. They have such patience (I kept changing my mind as to which fabric to have) and are very knowledgeable. The delivery men were fabulous and our order came a lot sooner than expected. The quality is exceptionally high. We will be returning soon to order an ottoman to complete our lounge. Thank you Delcor.”

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Posted 2 years ago

Wow, thank you so much for your 5-star review! Our reviews are so important to us and to have such positive feedback is fantastic to hear. We love helping our customers to create their perfect piece of furniture, that will stand the test of time and we look forward to welcoming you again soon. Your chairs look fabulous!

Posted 2 years ago

“Good efficient service to refurbish a chair. Friendly and helpful staff staff in showroom (Seaton Delaval) and delivery. Really pleased with end product.”

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Posted 2 years ago

Many thanks to you for taking the time to leave us your feedback. Refurbishments are a huge part of our business; it's a great way to keep the same classic style, with a fresh new look!

Posted 2 years ago

“Excellent sofas made with high quality workmanship. First class service with a smile. Stamford showroom is a must with such friendly staff!”

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Posted 2 years ago

Thank you so much for your 5-star review. We're passionate about our craftsmanship, as well as our customer service and we're so pleased to hear about your Delcor experience. Your sofas look fantastic!

Posted 2 years ago

“Very professional from start to finish, staff very helpful and polite.”

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Posted 2 years ago

Thank you for taking the time to review your Delcor experience. We pride ourselves on our excellent customer service, so it means a lot to hear such positive feedback.

Posted 2 years ago

“We wanted sofas that were both the style we like and which would be durable, on a mission to avoid buying anything that falls to bits and ends up in landfill. Delcor sofas look great, have an endless choice of fabrics and are really well built. They will even collect for recovering when necessary. The staff in the Stamford store were knowledgeable and helpful, we were kept informed about the pace of construction and our sofas were delivered on time. As access to our house is tight, we opted to have partial construction on site and that was completed by the delivery men. We are delighted with the sofas, they are very comfy and look great.”

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Posted 2 years ago

A massive thank you for taking the time to leave us your fantastic review! Reviews are so important to us, so it's great to hear such positive feedback about your Delcor experience. Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“Really pleased with my sofa.although the legs are a bit to high for me as my feet don’t meet the floor.otherwise great.”

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Posted 2 years ago

Thank you for taking the time to leave us your review. We thank you for mentioning the height of the sofa with your chosen legs. As you have opted for our fibre seat cushion interiors, you will find that they will soften, enabling you to sink further down into the cushion, giving you that extra comfort, with regard to the seat height. We are so pleased that you are happy with your Delcor sofa. Thank you once again for your valued feedback.

Posted 2 years ago

“Knowledgable friendly staff who couldn’t do enough to assist me in my choice of style and fabrics for my sofas. Arrived on the day stayed and I am thrilled with them. I would highly recommend Delcor )& have done) to friends and family who have all remarked on how lovely my sofas are. Very comfy too. Most important”

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Posted 2 years ago

Thank you so much for your 5-star review. It means a lot to us, to hear such lovely feedback from our customers. Your comments will be passed on to all concerned!

Posted 2 years ago

“We are delighted with our sofa and armchair, with the colour and texture of the fabric as well as their shape and style which I am sure can only be achieved with great craftsmanship!.”

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Posted 2 years ago

We're so happy to hear about your Delcor experience. We're very proud of our fantastic product, so it's always great to have such positive feedback from our customers. Thank you so much for taking the time to leave us your review

Posted 2 years ago

“From my first visit to the Stamford store to delivery of my sofas, Delcor service has been outstanding. The product itself is second to none and I would (and do!) recommend this company to everyone and anyone.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback. We're so pleased to hear about your fantastic Delcor experience. We take such pride in the craftsmanship of our product, as well as our customer service, so it's always lovely to hear such positive comments!

Posted 2 years ago

“Fantastic Service from start to finish! Our first purchase from Delcor, we cannot fault any part of the transaction. From choosing the sofa, then the fabric, samples delivered. The sofa arrived in the promised time - possibly a little earlier. Both the ladies in the showroom and the 2 guys who delivered the sofa, were amazing, Professional and so good at their jobs. Would recommend Delcor to anyone.!”

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Posted 2 years ago

Thank you so much for your 5-star review. Our reviews are so important to us and to have such positive feedback is fabulous to hear. Your high praise will be forwarded to all concerned!

Posted 2 years ago

“Excellent quality furniture, and excellent service.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. It's always lovely to hear from a happy customer. Your comments will be forwarded to all concerned.

Posted 2 years ago

“We are very pleased with our new bed and the delivery men were very good. The only aspect I wanted to raise was that I wish the sales team had pointed out the advantage of having a single mattresses zipped together rather than the very heavy double which I just can’t manage to rotate. Thank you Dorothy Depauw”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. We welcome your feedback and, where there are any concerns, we strive to learn from our customers and make improvements to our processes. Thank you for bringing to our attention the information provided on our choice of mattresses. As you quite rightly point out, the quality of our mattresses makes them heavy to manoeuvre and rotation is only recommended to be carried out quarterly. The zip and link mattress has previously been offered as an alternative for the super king-size when there may be an access issue, which could cause a problem for our delivery team. Our sales teams do try to establish every customer's requirements and discuss options accordingly. However, we have taken your points on board and, going forward, we will adapt our sales practices accordingly. Thank you once again for your valuable feedback.

Posted 2 years ago

“Very knowledgeable and friendly staff. Quality of the sofas is top rate delivery staff very efficient and friendly.”

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Posted 2 years ago

Thank you so much for your review. Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“Beautiful lofa sofa to add to our existing collection which we have had for many many years. Upholstered in our own Harris Tweed and looks amazing.”

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Posted 2 years ago

It's always lovely to hear such great feedback. Thank you for taking the time to review your Delcor experience.

Posted 2 years ago

“Our ten-year-old Delcor suite was fully recovered and the finished job is excellent.”

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Posted 2 years ago

We're so happy to read about your Delcor refurbishment experience. This service is a huge part of our business, as it's a great way to retain the same style you already love, but with a fresh new look. Thank you for taking the time to leave your feedback.

Posted 2 years ago

“Excellent professional service from start of order to delivery of our two sofas.”

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Posted 2 years ago

Thank you so much for your review. Customer feedback means a lot to us, so it's always great to hear such lovely comments. Your sofas look fantastic!

Posted 2 years ago

“Delighted with our sofa. Excellent service”

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Posted 2 years ago

Thank you very much for taking the time to leave us your feedback.

Posted 2 years ago

“We had our furniture comprising two sofas, one chair and a padded stool delivered a few weeks ago, whilst choosing our furniture and material we had excellent service from the staff in the Stamford shop who were endlessly patient with our frequent changes of mind concerning furniture style. The delivery men were also very professional and the furniture looks great, it's very comfortable and although we have only had it for a few weeks the quality appears so far to be very good and I wouldn@t hesitate to recommend Delcor.”

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Posted 2 years ago

Thank you very much for taking the time to tell us about your Delcor experience. It means a lot to receive such positive feedback and your comments will be forwarded to all concerned.

Posted 2 years ago

“We purchased from the Delcor showroom in Stamford and the service from walking in the door was excellent mainly provided by Laura with great ideas from Laura on the furniture and then design layering tips. Andrea in the showroom was also very helpful. When the furniture was delivered the guys delivering Gavin and Matthew, were great and really professional. So a big thank you to all of the team at Delcor including of course the actual workshop team who make such beautiful items. The sofa's and the footstall are lovely and we are extremely pleased. I highly recommend Delcor.”

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Posted 2 years ago

Thank you for such a fantastic review. We pride ourselves on our customer service, as well as our craftsmanship. Your lovely comments will be forwarded to all concerned.

Posted 2 years ago

“I have purchased several pieces of furniture from Delcor and will always keep going back. The staff bend over backwards to help you, and the furniture, sofas etc.. is the best standard I’ve ever bought!”

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Posted 2 years ago

Thank you very much for your lovely review. Your feedback means a lot to us, so it's always great to hear such fantastic comments

Posted 2 years ago

Delcor is rated 5.0 based on 786 reviews