John Delany Motors Reviews

Name: John Delany Motors
Address: John Delany Motors,Wood Street,Stockport,Cheshire,, Stockport
Rating: 4.91

4.9 Rating 1,091 Reviews

99 %

of reviewers recommend John Delany Motors

Company Reviews

Metrics

Info

4.9

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Delany Motors:

John Delany Motors was established in 1980 and has grown to be the largest independent garage in Stockport. We service, repair and maintain any make or model of vehicle.

All of our technicians are fully skilled and highly trained and we take great care to ensure that every job we do, from a simple oil change to a major overhaul, is completed efficiently, economically and promptly.

Visit Website

Phone:

01614776266

Email:

marketing@delany-motors.co.uk

Location:

John Delany Motors,Wood Street,Stockport,Cheshire,
Stockport
SK3 0DF

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John Delany Motors 5 star review on 1st June 2023

Mr Alan Braithwaite

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went in for a puncture repair at short notice, but the tyre was unable to be repaired. They had a tyre in stock and was replaced. Competitive price to.”

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(Stockport) -

“Helpful efficient staff when my daughter broke down on the M60 Repaired the car at a reasonable price within two days Kept me informed on progress”

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(Stockport) -

“Great efficient service, works completed on time to get us back on the road, thank you Matthew”

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(Stockport) -

“I use the garage quite often recently and each time i phone Leah and Harrison are very polite and very helpful. The servicing of the cars is excellent.”

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(Stockport) -

“Excellent service at reasonable costs. Full service, mot and 2 new tyres on my Jag xe, now running as sweet as a nut. Would definitely recommend them”

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(Stockport) -

“The reaction to complete the work and get me back on the road. Thank you”

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(Stockport) -

“Good booking service. Pleasant staff Slightly better communication about the delay with a part would have made a 5star review”

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“Very good service. Only reason not 5 stars is that one of the issues hasn’t been resolved. This is linked to the emergency call system not working.”

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“The staff were great and did'nt charge for the diagnostics as it came back with NO FAULT. They even printed off the full diagnostic information. However the problem with my jerky gears does remain but will have to wait till on-board computer lists it.. Will definitely use them again as better and more trustworthy than Mercedes LSH goup ..”

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“Great service, friendly staff with good communication and far cheaper than going to the main dealer”

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“Everything was straightforward and professional.”

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“Hello. I’ve recently had MoT completed and few weeks later a service completed, car reg SP14 LHZ. Only comment I would make is if the service staff could wipe and clean any parts they touch within the car; examples handbrake, steering wheel, door handles, gear stick etc etc, because they are left with slight grease marks etc, which I have to wipe down after getting home. Otherwise all is great The on-site staff are brilliant and attentive.”

Helpful Report

Hi Mr Champ, Thanks you for taking the time to leave us a review and for your helpful feedback. We sincerely apologise that your vehicle cleanliness was not up to standard following the recent work we carried out. We have addressed the issue with the whole team and spoken to the individual team members who worked on your vehicle too. Thank you for letting us know. Kind Regards, Brittany Delany

“The two young men on reception were great with both my wife and I. It would have been a 5 Star except for the very poor telephone call I had with a young lady when booking our car in for service. I have explained to the guys what I thought about her yesterday.Just hoped she was having a bad day as would not have wanted her fronting any business of mine!!!”

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Hi Mr Pidgeon, Thank you for taking the time to leave us a review- your feedback is invaluable to us. I can only apologise for the service which you feel you received when first booking your vehicle in, we have listed back to the phone call and have passed the feedback on to the relevant team member. Thanks, Brittany Delany

“Very efficient and polite if you don’t need a service they don’t do one for the sake of it and duscounted mot prices all round value for money”

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“As always, helpful and friendly staff, which is why I continue to use their services”

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“We have used John Delany for a number of years. However, when I booked my car service I asked for the service to be recorded on the Jaguar data-base. Just reading the receipt I can see no mention of the Jaguar data-base. Please confirm this has been done? Thanks, Psul Banks”

Helpful Report

Hi Mr Banks, Thanks for your great feedback. All services are recorded on the online digital service records should the vehicle support this. We do this as standard so it may not have been mentioned on your invoice. We have just double checked it and your last service is recorded on the Jaguar database. If you would like a printout copy of this we could always email one over to you or pop one in the post. Please let me know by emailing us directly at info@delany-motors.co.uk Kind Regards, Brittany Delany

“Always good, professional service from this garage.”

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“Did the MOT failed but got me in the next day did the work and passed.”

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“Efficient service , easy to drop car off -ready when it said it was -work seems well done and neatly done -only problem I had was coolant was drained off and then not replaced so had to do that urgently the next day but apart from that would definitely recommend”

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“Happy in general with the service received . However one area of dissatisfaction was the oily hand marks on the door handles and armrests of both front doors on a pale cream leather interior.”

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John Delany Motors is rated 4.9 based on 1,091 reviews