John Delany Motors Reviews

Name: John Delany Motors
Address: John Delany Motors,Wood Street,Stockport,Cheshire,, Stockport
Rating: 4.91

4.9 Rating 1,091 Reviews

99 %

of reviewers recommend John Delany Motors

Company Reviews

Metrics

Info

4.9

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Delany Motors:

John Delany Motors was established in 1980 and has grown to be the largest independent garage in Stockport. We service, repair and maintain any make or model of vehicle.

All of our technicians are fully skilled and highly trained and we take great care to ensure that every job we do, from a simple oil change to a major overhaul, is completed efficiently, economically and promptly.

Visit Website

Phone:

01614776266

Email:

marketing@delany-motors.co.uk

Location:

John Delany Motors,Wood Street,Stockport,Cheshire,
Stockport
SK3 0DF

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John Delany Motors 5 star review on 1st June 2023

Mr Alan Braithwaite

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car had a full manufacturer’s service. The paperwork informed me about the tread left on the tyres, but no one flagged cracked tyres at the rear. Those were an urgent job. I also didn’t get a call back to tell me my car was ready for pick up. It’s a shame because the first MOT and service last year was an excellent experience.”

Helpful Report

Hi Ms Sullivan, Thanks for taking the time to leave us your feedback. We have spoken to the technician who worked on your vehicle who said that although the tyres were worn, as reported on the invoice, he didnt see any signs of cracking or perishing. Taking into consideration your mileage within the last year we would expect wear but cracking usually occurs when the vehicle has been stood for a long period of time so would be rare in this case. We would have been more than happy to take a look at this if you had any concerns. We can only apologise that you were not contacted to say your vehicle was ready for collection- when you rang us at 4.37pm the vehicle has just been washed following its service. You would have recieved a phone call very shortly afterwards to say it was ready for collection. Once again, I apologise if you feel we fell short of your expectations on this visit. Kind Regards, Brittany Delany

“Very pleased with the outcome of my visit”

Helpful Report

“Too expensive. Plus whenever you do a job, you are always on the phone to advise that you have found other things "you might as well do whilst the vehicle is in the garage". This is supposed to be in our interest. However, all it achieves is more revenue/profit for JD Motors.”

Helpful Report

Hi Lunch in the City, Thanks for taking the time to give us your feedback, we're sorry to hear that you feel that way. We believe in being open and honest with all of our customers and transparency in our work is very important to us. We always update customers on the status of their vehicles and advise them of any work which is required. We seek approval before carrying out additional work, the option is completely yours on whether to carry the work out or not. We believe that being reliable, open and honest puts us ahead of other garages as our customers can trust our advice. If you'd like to discuss this further please contact me at brittany@delany-motors.co.uk Thanks, Brittany

“Please note My name is not Samantha Boland and I have not had a service with you this year. I had one with you last year and it came to over £500. I shall be looking elsewhere this year. Paul Body”

Helpful Report

Hi Paul, Apologies for the wrong name- there was a glitch in the system and some of our email invites were sent to the wrong names. We're sorry to hear that you were dissatisfied with the price of your last service. If you'd like to discuss further please feel free to get in contact with us, we're happy to go through pricing with you and explain what was included. If we remember rightly this price included new tyres too. We service vehicles up to dealership standards so whilst you may get a cheaper deal elsewhere it may not be the full service that we provide. We're more than happy to provide free no obligation quotes for any future work. Thanks, Brittany

John Delany Motors is rated 4.9 based on 1,091 reviews