John Delany Motors Reviews

Name: John Delany Motors
Address: John Delany Motors,Wood Street,Stockport,Cheshire,, Stockport
Rating: 4.91

4.9 Rating 1,042 Reviews

98 %

of reviewers recommend John Delany Motors

Company Reviews

Metrics

Info

4.9

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Delany Motors:

John Delany Motors was established in 1980 and has grown to be the largest independent garage in Stockport. We service, repair and maintain any make or model of vehicle.

All of our technicians are fully skilled and highly trained and we take great care to ensure that every job we do, from a simple oil change to a major overhaul, is completed efficiently, economically and promptly.

Visit Website

Phone:

01614776266

Email:

marketing@delany-motors.co.uk

Location:

John Delany Motors,Wood Street,Stockport,Cheshire,
Stockport
SK3 0DF

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John Delany Motors 5 star review on 1st June 2023

Mr Alan Braithwaite

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I shall come back .”

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“I recently took my van in for its MOT, it failed unfortunately. John Delaney motors were upfront and explained it all thoroughly to me. I felt very well informed and it was fixed quickly. Will always recommend.”

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“JD have looked after at least 6 of my cars ranging from Aston’s to fords. They know what they are doing. Reliable. Trustworthy. Polite, friendly helpful and good value for money.”

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“Routine car MOT was carried out on time whilst I waited in reception having a coffee. A comprehensive description of the state of the car was given together with confirmation that the car had passed. A very pleasant fifty minutes.”

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“Really lovely staff, very helpful and accommodating.”

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“I've been using John Delany Motors for 15 years and have always been happy with their work and customer service.”

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“We are new customers and very impressed with the professionalism, time taken to sort out the car and communication of the company.”

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“John Demany are my go to garage of choice. I have relied on them for several years and would highly recommend them to anyone seeking a garage in the Stockport area or surrounding. They provide * Great service * Friendly knowledgeable staff * I have found them to be extremely trustworthy and I know when they tell me something needs changing, they are not trying to get more money out of a service or a repair * Very fast service to book in and a turnaround * Very flexible re. Arrangements for me to come and collect my car * They have always looked after my car very well”

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“Had my car in for a full service, MOT and 2 tyres, £550 in total. The fuel filter wasnt fitted correctly meaning i broke down on the way home from work the next day and was stood on the side of the motorway for almost 2 hours in rush hour traffic in the middle of January. RAC recovered me back to John Delaney who fitted the filter correctly but offered no compensation for my inconvenience, they even pulled their face about replacing the lost fuel!”

Helpful Report

Hi Mr Cox, Thank you for taking the time to send us your feedback. Firstly, I would like to apologise for the inconvenience caused to you. We understand your frustration in having to return the vehicle to us and are very sorry that you had to spend time waiting for your recovery. As you are aware, unfortunately, the hose on the fuel filter which we fitted had become disconnected due to a faulty securing clip resulting in the loss of fuel. We, both at the time and now, accept full responsibility for this. We were more than happy to replace the lost fuel and apologise if you feel we 'pulled our face' at this. Our main concern was getting you back on the road as safely and quickly as possible. Once again, I offer our sincere apologies. Kind Regards, Brittany Delany Director

“Totally professional and also friendly customer service backed by first-rate technical support. Highly recommended!”

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“A very honest company with an excellent all-round service and great value for money.”

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“Had a diagnostic test done and as it showed no fault codes I was not charged, great customer service, will return for any further work.”

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“Courteous and efficient as usual. Kept me informed throughout the process.”

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“Brilliant customer service, £170 cheaper than across the road would recommend to anyone 10 out of 10”

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“As usual good service. Car ready on team. Nicely cleaned.”

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“I have used these guys for many years, as has my family and I highly recommend them. The customer service is fantastic and attention to detail really makes a difference. They have always looked after me really well and I feel in safe, reliable hands each time!”

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“Excellent customer service reliable and very helpful garage,offering great value for money. Thank you.”

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“I found John Delany to have excellent customer service. In addition the repair was completed competently and quickly after a timing belt failure and engine rebuild.”

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“Super job. Sorted an intermittent fault at less than one-third of the cost quoted by the manufacturer. Recommend John Delany Motors very highly.”

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“Honest and reliable. I’ve used John Delany Motors for the last 20 years at least. They always offer good, honest advice and their prices are very reasonable. If something needs doing urgently, they’ll always do their best to fit me in. Four cars in our household and I wouldn’t use any other garage.”

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John Delany Motors is rated 4.9 based on 1,042 reviews