Deed Polls Online Reviews

Name: Deed Polls Online
Address: Deed Polls Online, 3rd Floor, 90, 86 Paul St, London, City of London
Rating: 4.95

5.0 Rating 7,676 Reviews

100 %

of reviewers recommend Deed Polls Online

5.0

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Deed Polls Online:

At Deed Polls Online we have been providing change of name Deeds (Deed Polls) to both residents and citizens of the United Kingdom for many years now, which has allowed us to finely tune the service that we provide to our customers.

We pride ourselves on the level of care, attention to detail and pro-active support that we provide to each and every client that orders a Adult, Child or Replacement (Lost) Deed Poll service.

We are also one of the only companies that give our customers the assurance of providing a Guarantee that your Deed Poll will be accepted everywhere.

Visit Website

Email:

support@deedpolls-online.co.uk

Location:

Deed Polls Online,
3rd Floor, 90, 86 Paul St,
London
City of London
EC2A 4NE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process, quick and very fast delivery of the documents. Would definitely recommend!”

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“Hlo sir/Mam.U service nd Dealing was very good.Thanks to u”

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“I have ordered and paid for a change of name and never received the documents even after their e-mail stating "your documents were shipped". Contacted by e-mail and they asked me the order number and name which I have sent plus the old name and the new one for the deed. Never received a reply, a call or even the documents. My personal opinion is that this deed poll office is a waste of time and ripping off money from honest people. I have also requested the documents immediately or the reimbursement of my money to the bank account paid from and nothing happen. Avoid this "firm" go somewhere else!”

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“Great friendly service 5 star rating”

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“Great service”

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“I have never received my deed poll they took my money”

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“This is the best service you could get and the cheapest. I have used this company 3 times now. For myself and my daughter and the standard of the Deed poll copies are of the highest standard. Also if you have a problem you can email the company and they will reply within a couple of days. I have changed my passport, Doctors, Banks, Pensions and every legal document I have and it’s been accepted everywhere. 5 stars from us. Thank you for a great company.”

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“i have not even finish yet.”

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“Very fast and genuine”

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“I made my order through the website on the 30th December. I paid the additional fee for tracked 1-2 days delivery (sensitive post, definitely go tracked) but I haven't yet received a thing. I sent an initial email on the 31st requesting the tracking number as I like to be able to see where my parcels/packages are in the network. They responded a few days later asking for some information so that they can re-draft and resend out the deed polls. I found this very confusing at the time, I only asked for a Royal Mail tracking number, but it seems to me that they're so desensitised to getting these emails, I guess they're just copying and pasting templates now instead of actually looking at the emails properly. Non-existent customer services, and no phone number or live chat option to contact them either. It's now ten days since my order, I haven't received the originals, I haven't received the replacements. I am out £45.97 and I have now had to raise a dispute with my bank to get the funds back, which can take three months.”

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“Placed the order, and found out from Lithuanian embassy that I do not need, deed poll in England. Basically straight away a I email support desk to cancel the order, but noone replied, I received confirmation in the evening my pack is dispatched. Very disappointed, will try to send it back without opening!!!”

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“response to correction of names error so superb.”

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“Excellent”

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“Was simple & easy at the time. Great service and has made our life easier”

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“ordered a week ago no answers to emails and i needed it to start work next week they have my money but no deed poll .Have reported them to bank to try to get money back”

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“Literally a SCAM - Do not use. I have had to dispute with my bank. Tried to get in contact with them after paying for express delivery and NO contact. Disgraceful, this is a SCAM company.”

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“Rubbish unprofessional service. Disappointing cannot trust on it. No customer service response they never get back to you or read your emails. Keep a 100 meter distance from them. Totally no recommendation 👎🏾👎🏾👎🏾”

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“Ordered my Deed Poll on Saturday afternoon and received it Wenesday Morning! Thank You”