Deed Polls Online Reviews

Name: Deed Polls Online
Address: Deed Polls Online, 3rd Floor, 90, 86 Paul St, London, City of London
Rating: 4.95

5.0 Rating 7,676 Reviews

100 %

of reviewers recommend Deed Polls Online

5.0

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Deed Polls Online:

At Deed Polls Online we have been providing change of name Deeds (Deed Polls) to both residents and citizens of the United Kingdom for many years now, which has allowed us to finely tune the service that we provide to our customers.

We pride ourselves on the level of care, attention to detail and pro-active support that we provide to each and every client that orders a Adult, Child or Replacement (Lost) Deed Poll service.

We are also one of the only companies that give our customers the assurance of providing a Guarantee that your Deed Poll will be accepted everywhere.

Visit Website

Email:

support@deedpolls-online.co.uk

Location:

Deed Polls Online,
3rd Floor, 90, 86 Paul St,
London
City of London
EC2A 4NE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have given 5 stars as the online service was easy to complete - documents arrived quickly and they were accepted by all Organisations including Passport Office and DVLA. I ordered multiple deed poll documents and covering letters and this is totally unnecessary. As you have to visit bank branches in person you only need one document for this - they won't make the change without the updated driving license. DVLA send deed poll document back as do passport office. Online banks (with no branches) wanted scanned copies of the originals. I haven't used a covering letter; and they're all the same so you can copy them if needed. Original deed poll and one copy would have been just fine.”

Helpful Report

“I place a order for two deed polls it’s been over a week and I have not received anything I have sent 4 emails to them and had no reply from any one and still haven’t received my deed polls , I would recommend never use these so un professional to not even communicate.”

Helpful Report

Hi Jade, Thank you for leaving us feedback but unfortunately there were several Royal Mail strikes ongoing at the time your order was dispatched, causing delays across the country. They normally provide an amazing service. We both provided communication with you at the time and also refunded the delivery costs. We also offered to have your order re-drafted and dispatched free of charge but did not hear anything back. If you need any further assistance, please do not hesitate to get back in touch with our customer support team. Kind regards Deed Polls Online Customer Services

“Terrible Paid and never received anything have emailed emailed and emailed and nothing Don’t think it’s going to turn up but they have the money”

Helpful Report

“It's a great service and good value for money when ordering for the first time but it's a pain when ordering copies or a replacement which it shouldn't be! because when you pay £2 for a draft or archive the document to find you quicker! You have to go through every single step again to order copies.”

Helpful Report

“Excellent Service”

Helpful Report

“I decided to change part of my name and I looked on the websites and they varied so much with the price. I was completely confused by it all. I looked on Deedpolls online and I was very worried that it wouldn’t be a good site or a fraud site. But I so that it said money back guarantee and also that banks, passport office etc would accept the documents. So I took the plunge and did it. What a fantastic service I received. Got the documents the next day and so professional. I was completely impressed with the quality and a great service. I ordered more copies as you need to send them in the post and might not get them back. Everything was perfect. Do not hesitate to use this site. Fantastic.”

Helpful Report

“Incredible service. Friday afternoon application made. By saturday afternoon i had received all my doccuments and a helpful guide on what to do next. Super service. Even when i e-mailed a customer service rep i had a response with in the hour. Brilliant work. Fully recommend.”

Helpful Report

“This company don't reply back to your call back requests or emails They taken my money but no deedpoll This is disgusting poor service I am doubting this company They take your money and do 1 by looks of it I will be contacting my bank to get charge back as this is poor service And this company are scams by looks of it No telephone number just email and no replys!!!”

Helpful Report

“Was ok but surname was written down twice so had to request new ones”

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“Easy to use website. Great quality certification.”

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“Literally the best service I’ve ever used! It’s reliable, fast and if your nervous about interacting or long process it’s no problem because you don’t have to. You just fill in your details and it comes through the post. For the price, I’m glad I used the service.”

Helpful Report

“Brilliant service, deeds came very quickly. Extremely professional and quick to complete online. Most of all much cheaper than other online companies that offer the same. Would highly recommend”

Helpful Report

“Brilliant service, deeds came very quickly. Extremely professional and quick to complete online. Most of all much cheaper than other online companies that offer the same. Would highly recommend.”