DecorativeGardens.co.uk Reviews

Name: DecorativeGardens.co.uk
Address: Decorative Gardens Ltd RoseneathLow StreetHaxey, Doncaster
Rating: 4.82

4.8 Rating 539 Reviews

97 %

of reviewers recommend DecorativeGardens.co.uk

4.8

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0114 437 2145

Location:

Decorative Gardens Ltd RoseneathLow StreetHaxey
Doncaster
DN9 2LA

Anonymous

Anonymous // 01/01/2019

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“Decorative patio paving stones delivered exactly as ordered and in super quick time to Belfast! Many thanks - they look GREAT.”

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Posted 8 years ago

“The paving arrived on time, within the designated day and time slot. All the paving slabs were in intact and of a high quality.”

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Posted 8 years ago

“Stones as described, Excellent service and great value for money.”

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Posted 8 years ago

“The fountain that I bought is lovely and fits the description. It was also delivered at the time stated. However the assembly instructions were for a different version of the fountain which did not have a light fitting. I had to search online for a more relevant set of instructions and even then had to do a bit of guesswork to successfully assemble the fountain.”

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Posted 8 years ago

Hi Amanda Thank you for leaving feedback. I am sorry you found the instructions difficult to follow. I have been in contact with the manufactures and requested that they look at them to see if they can improve them. We have a water feature department here at Decorative Gardens that are also able to answer questions and help customers with any issues. Kind regards James

Posted 8 years ago

“Product was as expected and delivery was timely and we were kept well informed through the delivery process. Could not have been easier.”

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Posted 8 years ago

“I had a few problems which were not Decorative Gardens Fault and they sorted it out in the most excellent way. The customer service was A1 which is hard to find these days once they have your money. But I would point their way in the future with my next project. Thank you.”

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Posted 8 years ago

“Beautiful paving stones, excellent value,quick delivery but would suggest having better communication with delivery drivers. Other than that excellent service.”

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Posted 8 years ago

“The purchase I made was half the price of other garden companies and my request was dealt with efficiently and politely. My order was also delivered quickly and packed very professionally. I would recommend Decorative Gardens to anyone.”

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Posted 8 years ago

“Fantastic service Patio is amazing Very happy customer”

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Posted 8 years ago

“2 Lots of paving, very well packed and delivered without fuss on the day promised.”

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Posted 8 years ago

“Looks great!”

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Posted 8 years ago

“I found Decorative Gardens an excellent company to deal with. They bent over backwards to help me when I wasn't sure what I wanted. I would recommend this company to anyone”

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Posted 8 years ago

“Delighted with product but beware will only deliver to front of house”

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Posted 8 years ago

Hi Susan. Thank you for your feedback. We just wanted to clarify for customers that are looking at our reviews that we only can deliver to the property and the drivers will do there best to help, but as most of our deliveries are on pallets goods can only be left kerbside but most of the time the delivery company will always try and leave on the drive. Here is a link to our delivery details that we send out at the time of ordering https://www.decorativegardens.co.uk/delivery

Posted 8 years ago

“Quick delivery, very pleased with the Henry water feature.”

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Posted 8 years ago

“Excellent service and very pleased with my purchase. Will certainly use you again and recommend you. Thank you. Regards Marion”

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Posted 8 years ago

“Firstly my name is Gwen not wen But was very pleased with my purchase”

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Posted 8 years ago

“Very pleased with product and service,thank you,”

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Posted 8 years ago

“In terms of customer service, it was very good,however the top soil I recieved unfortunately must have contained a lot of weeds or the seeds of weeds because all the areas around the garden I spread the soil over have had a certain type of weed coming up in large amounts. None of the other areas around the garden have this weed so it's definitely coming from the new soil you delivered to me. It's a shame because although it looked nice it was a lot more expensive than the soil I usually obtain from my local landscaping company and only purchased from you because I was already ordering a lot of large slate. I wish now I hadn't because it has made more work for me.”

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Posted 8 years ago

“Item arrived exactly as expected within an excellent delivery time.”

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Posted 8 years ago

“Good quality garden stones and prompt delivery.”

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Posted 8 years ago

DecorativeGardens.co.uk is rated 4.8 based on 539 reviews