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DecorativeGardens.co.uk Reviews

4.8 Rating 539 Reviews
97 %
of reviewers recommend DecorativeGardens.co.uk
4.8
Based on 539 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read DecorativeGardens.co.uk Reviews
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Phone:

0114 437 2145

Location:

Decorative Gardens Ltd RoseneathLow StreetHaxey
Doncaster
DN9 2LA

Amazing to deal with, so helpful and great communication 👏 👌
Helpful Report
Posted 2 years ago
Many thanks for your review Des. I'm so pleased to hear you had a great experience when ordering from us.
Posted 2 years ago
Quick service and kept up to date. Arrived on time. Reasonable price also. Will use again!
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Posted 2 years ago
Thanks for your review Caroline. I'm so pleased to hear you were happy with the service provided and that the goods arrived on time and you found our prices competitive. We look forward to assisting you again in the future.
Posted 2 years ago
Fantastic customer service from Jayne and the rest of Decorative Gardens team. They were super helpful and nothing was too much trouble. My garden materials arrived on time and were exactly what I was expecting. I would have no hesitation in using Decorative Gardens again. It was a very positive customer experience.
Helpful Report
Posted 2 years ago
Thanks so much for your kind review Simon. It's great to get some feedback regarding our customer service team and I'm so happy to hear you found everyone to be helpful and willing to assist. It's also nice to hear you were pleased with the goods received and the delivery went well. Thanks again and we look forward to assisting you with your future projects.
Posted 2 years ago
Brilliant product received (stones for garden) and excellent personal service. Thoroughly recommend.
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Posted 2 years ago
Many thanks for your kind review Ann. It's great to get some feedback regarding the product received and service priovided.
Posted 2 years ago
Can't fault them really. Lovely attractive cobble stones. Amazing price compared to local outlets. Easy ordering. Very good communication. Caring, thoughtful company. Timely very fast delivery. Excellent service and very likely to use again when needed.
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Posted 2 years ago
Many thanks for your kind review Graham. I'm so glad to hear you found our customer service team helpful and our prices competitive along with fast delivery. We look forward to assisting you again in the future.
Posted 2 years ago
Very efficient quick service
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Posted 2 years ago
Thanks for leaving us a review Belinda. I'm pleased you had a great experience when ordering from Decorative Gardens.
Posted 2 years ago
Absolutely brilliant service. When I needed a different delivery date they sorted it out for me. Very happy.
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Posted 2 years ago
Thanks for your kind review Lisa. I'm so glad we were able to help with changing the delivery date to one that was more convenient for you.
Posted 2 years ago
Very good service,very nice and helpful delivery and, asked where we would like them put and obliged
Helpful Report
Posted 2 years ago
Thanks so much for your kind review Elizabeth. I'm so glad to hear the delivery went well and the driver was able to place the goods exactly where you needed them.
Posted 2 years ago
30-50mm Scottish cobbles ordered and duly arrived on the day agreed. Very easy transaction and product done exactly what we wanted. Only thing was I asked the deliverers to call just before delivering which didn’t happen but as it turned out was not a problem. Many thanks , Mike
DecorativeGardens.co.uk 5 star review on 23rd May 2022 DecorativeGardens.co.uk 5 star review on 23rd May 2022 DecorativeGardens.co.uk 5 star review on 23rd May 2022
Helpful Report
Posted 2 years ago
Thanks for your review and picture Mike. I'm so pleased to hear you are happy with the cobbles received and they look great in the picture. Sorry to hear the driver didn't call ahead before delivery. We always put a note on requesting this but it seems some drivers are better at doing this than others.
Posted 2 years ago
Living in Plymouth, it was cheaper to buy the Bowland Blossom chippings from Doncaster than local. Delivery was good, right up to the back gate👍 Could have rinsed the chippings more, thought we'd been sent the wrong ones!! Good experience overall.😃
Helpful Report
Posted 2 years ago
Many thanks for your review Alan. I'm so pleased to hear you found our prices competitive and the delivery went well. All aggregates will have some quarry dust on them but it's just a case of hosing them once laid or allowing the rain to wash them clean.
Posted 2 years ago
Very pleased with price, choice and very quick delivery
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Posted 2 years ago
Many thanks for your review Judith. It's great to get some positive feedback regarding our prices, variety of products and prompt delivery.
Posted 2 years ago
Excellent service both in shop and in delivery.
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Posted 2 years ago
Thanks for your review Elisabeth. I'm so pleased to hear you had a great experience with our website and the delivery went well.
Posted 2 years ago
Very pleased. Order Came on the date requested. Price was very competitive.
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Posted 2 years ago
Many thanks for your review Robert. I'm so pleased to hear your delivery arrived on time and you found our prices competitive.
Posted 2 years ago
Brilliant support and service received from Decorative Gardens. I phoned with a query regarding sixes of Scottish Pebbles for use in Gabions. James kindly sent me a video clip showing the different sizes and also arranged for a sample of alternative sized stones to be sent with the bulk bag I ordered. All stones received were of high quality. Overall I was very pleased with the product.
Helpful Report
Posted 2 years ago
Hi David. Many thanks for taking some time to leave us a review. I'm so pleased to hear you got all the help you required choosing the correct size stones for your project and you were happy with the product received.
Posted 2 years ago
I wanted grit that wasn’t alkaline. This is perfect. Looks nice too.
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Posted 2 years ago
Thanks for your review Lesley. I'm so pleased to hear you were happy with the product received.
Posted 2 years ago
The second time we have ordered from Decorative gardens. Easy ordering online and excellent delivery service as the bulk bags are delivered on a pallet truck, which meant that the bag could be put at the back of the house.
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Posted 2 years ago
Hi Dan. Thanks for taking some time to leave us a review. It's nice to hear that you have ordered from us more than once and I'm so pleased you are happy with the goods and delivery service. We look forward to assisting you with your future projects.
Posted 2 years ago
Amazing service and the Scottish Cobbles look great… many thanks
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Posted 2 years ago
Thank you Paul, for taking some time to leave us a review. I'm so pleased to hear you are happy with the Scottish Cobbles received.
Posted 2 years ago
Good product and as per description, photos on the website not deceiving, and the staff has been keen to help in organizing the delivery according to my needs. I will surely purchase again from Decorative Gardens. Alessio for Softscape Gardens Ltd
Helpful Report
Posted 2 years ago
Many thanks for taking some time to leave us a review Alessio. I'm so pleased to hear the product received met your expectations and you found our customer service team helpful. We look forward to assisting you again in the future.
Posted 2 years ago
No problems with delivery. The only thing was they should have sent us a text message to say approx the time they were going to arrive but no one did.
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Posted 2 years ago
Thanks for leaving us a review Stephen. Sorry to hear the driver didn't call ahead before delivery. We do always add a note to ask the driver to call customers before delivery.
Posted 2 years ago
Very helpful from start to finish,price acceptable delivery on time first class service
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Posted 2 years ago
Thanks for your review Mike. I'm so glad to hear you found our customer service team helpful and the delivery arrived on time.
Posted 2 years ago
DecorativeGardens.co.uk is rated 4.8 based on 539 reviews