DecorativeGardens.co.uk Reviews

Name: DecorativeGardens.co.uk
Address: Decorative Gardens Ltd RoseneathLow StreetHaxey, Doncaster
Rating: 4.82

4.8 Rating 539 Reviews

97 %

of reviewers recommend DecorativeGardens.co.uk

4.8

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 437 2145

Location:

Decorative Gardens Ltd RoseneathLow StreetHaxey
Doncaster
DN9 2LA

DecorativeGardens.co.uk 5 star review on 23rd May 2022

Michael Rowles

DecorativeGardens.co.uk 5 star review on 2nd February 2022

Susan Clark

DecorativeGardens.co.uk 5 star review on 19th November 2021

Ben Molyneux

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was excellent- great product and price, very good website, brilliant customer service and delivery to a difficult location made so easy. Wonderful experience. Highly recommended.”

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Posted 5 years ago

“Prompt service, excellent product and competitive price. Will certainly be using again. Thanks”

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Posted 5 years ago

“Good customer service,fast and Efficient delivery. Well satisfied”

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Posted 5 years ago

“The service was excellent but the product did have a fault.This was solved though and I do strongly recommend Decorative Gardens for reliability.”

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Posted 5 years ago

Thanks so much for your feedback. I'm very sorry to hear you had a quality issue with one of our products but glad to hear this was resolved quickly. Thanks for your recommendation.

Posted 5 years ago

“nice product, easy purchase, helpful delivery driver”

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Posted 5 years ago

Thanks for taking some time to submit a review Susan. I appreciate your positive feedback. I'm happy to hear the product met your expectations and the delivery went well.

Posted 5 years ago

“great service,supersonic delivery”

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Posted 5 years ago

Thanks for your review Marcin. I'm so happy to hear your order arrived quickly and you had a great experice from the point of sale to the point of delivery.

Posted 5 years ago

“Polite service prompt delivery . Good service start to finish”

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Posted 5 years ago

Thanks so much for sparing a few moments to leave a review. I'm so happy to hear you had a great experience with our customer service team and received your order promptly.

Posted 5 years ago

“Excellent service, telephoned an order ( jumbo bag of decrotive stone) spoke to a very pleasant lady, order was on my doorstep within 48 hours. Will definitely use again.”

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Posted 5 years ago

Many thanks for your review Brian. I'm delighted to hear you had a great experience from the point of order to the point of delivery and we look forward to assisting you again in the future.

Posted 5 years ago

“Good products delivered swiftly”

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Posted 5 years ago

Thanks for taking the time to submit a review Ashley. I appreciate your postive feedback. I'm so pleased you were happy with the quality of the product and the fast delivery provided.

Posted 5 years ago

“Brilliant water feature, well packaged fast delivery and great price. Thanks”

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Posted 5 years ago

Thanks for taking the time to review your recent purchase Teresa. I'm delighted to hear you are pleased with your water feature.

Posted 5 years ago

“Many thanks for arranging a seamless delivery, which was not on a main road . The Yorkshire Cream gravel is perfect and exactly as shown on your website.”

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Posted 5 years ago

Thanks so much for taking the time to review your purchase. I'm delighted to hear your delivery was seamless and you are happy with the Yorkshire Cream Gravel.

Posted 5 years ago

“Very pleased with the service we received but wondered if you could suggest what we could do with the two pallets as too heavy to lift and go to skip. Thank you Linda”

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Posted 5 years ago

Hi Linda Thanks for the review. We are sorry we are not able to collect the pallets. Some customer like to use them to create a composting area in the garden or even planters. Here's a link to our Pinterest page on What to do with the pallets https://www.pinterest.co.uk/DecGardens/what-to-do-with-pallets/ Kind regards Jayne Team DG

Posted 5 years ago

“First delivery great, no hi ab but didn't matter, a motorised pallet truck worked out a treat. Already booked the next order, enough said.”

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Posted 5 years ago

Many thanks for taking some time to provide a review Vince. I'm so glad to hear the delivery worked out well for you. Thanks for your custom.

Posted 5 years ago

“Fast delivery and great product.”

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Posted 5 years ago

Thanks for taking time to review your purchase Lee. I'm happy to hear your order arrived quickly and you are satisfied with the product.

Posted 5 years ago

“Product was great. The courier did not turn up in the delivery window and did not inform us so hung about only for the stone to not arrive , Made re appointment for next morning and guy was great but needed assistance unloading the bulk bag as he was on his own.”

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Posted 5 years ago

Thanks for taking the time to review your purchase Dave. I'm happy to hear you were please with the product received. Please accept our sincere apologies for the issues experienced with the courier. We do extensive checks to ascertain wheather access will be possible before dispatching. We also try to tailor the vehicle to ensure a successful delivery can be made.

Posted 5 years ago

“Great price and great service, I've used this company twice now and have also recommended to a friend who has also purchased from them. Highly recommended”

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Posted 5 years ago

Thanks so much for your review and kind words David. I'm delighted to hear you have decided to use Decorative Gardens on two occasions and have also made recommendations to others.

Posted 5 years ago

“Excellent customer service & wonderful quality.”

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Posted 5 years ago

Many thanks for taking the time to write about your experience with Decorative Gardens. I'm so happy to hear you had a great experience in terms of quality and customer service.

Posted 5 years ago

“Delivered on time, exactly what I ordered no issues, no mix ups, just exactly what I ordered in a convenient time and cost.”

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Posted 6 years ago

Hello Darren, Many thanks for your kind review. We see this is your second delivery, we hope the pebbles look amazing. Always happy to see customers hard work and achievements. Kind Regards James Team DG

Posted 6 years ago

“Top marks in all departments,coms ,product, and delivery many thanks.”

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Posted 6 years ago

Hello Trevor thank you for your review. We appreciate your comments and will pass them on to our team. We look forward to assisting you in the future.

Posted 6 years ago

“Lots of choice of water features. Ordering and delivery was straightforward.”

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Posted 6 years ago

Thank you James for your review. We always try and make it a pleasant experience dealing with our team at Decorative Gardens and will pass on your comments to the delivery company.

Posted 6 years ago

DecorativeGardens.co.uk is rated 4.8 based on 539 reviews