Login
Start Free Trial Are you a business?? Click Here

DecorativeGardens.co.uk Reviews

4.8 Rating 539 Reviews
97 %
of reviewers recommend DecorativeGardens.co.uk
4.8
Based on 539 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Visit Website

Phone:

0114 437 2145

Location:

Decorative Gardens Ltd RoseneathLow StreetHaxey
Doncaster
DN9 2LA

Delivered on time as promised, the circular patio feature was on a pallet expertly packed and carefully unloaded onto my drive. Excellent service and delivery.
Helpful Report
Posted 9 years ago
Placed the order by phone as I needed to confirm delivery details and make sure the delivery vehicle could get down our driveway. The guy in the office was extremely helpful and made sure an appropriately sized vehicle was used for the delivery. Delivery was prompt and efficient and I will be placing an order for other products very soon as service and prices are excellent.
Helpful Report
Posted 9 years ago
I ordered premium balmoral pebbles from Decorative Gardens. They were very helpful arranged delivery to suit me and the best part was the price... It's an expensive product but buying from Decorative Gardens was much more cost effective than buying from local garden centres and actually much less hassle. The front of our house is transformed. It's a shame I can't post a picture...So pleased I found this company online.
Helpful Report
Posted 9 years ago
The product was as described, in fact better I would say. The customer service was terrific, really attentive and professional. I think it would benefit people if there was an option to get the product delivered by a lorry with a hiab/crane. I realise this would probably be more expensive but some like myslef would be prepared to pay for it as we have already saved on the great prices offered by decorative gardens.
Helpful Report
Posted 9 years ago
Very friendly and approachable on the phone. Gave great advice. Price was competitive and delivery was very fast - within 2 days which was just what I needed. Would definitely use again.
Helpful Report
Posted 9 years ago
quick delivery,deliverd on the day stated ,was able to follow the progress of the delivery from e-mail updates . Very pleased with the end result in the garden.
Helpful Report
Posted 9 years ago
Very easy transaction and a speedy delivery. One of the centre circle stones was broken in half along the groove but we can use it anyway.
Helpful Report
Posted 9 years ago
Excellent service and delivery follow up to ensure full satisfaction
Helpful Report
Posted 9 years ago
The delivery came on time however, save error, I was not aware it would be a one man delivery who needed our help to take the crate of rocks and bulk bag of chippings out of the delivery lorry! Other than this complication, the rocks and chippings look good and are packaged well. Chippings more dusty than expected but I guess they will wash out a bit. Will look nice in a contemporary scheme.
Helpful Report
Posted 9 years ago
So happy with the stones, made my court yard look fantastic, delivery and communication great, thank you J
Helpful Report
Posted 9 years ago
Very pleased with product ,price and quality.delivered promptly,driver very helpful. Excellent service .
Helpful Report
Posted 9 years ago
I asked for a sample of flint and it was delivered very quickly and gave me a good idea of what it will look like when we finish the job.
Helpful Report
Posted 9 years ago
Very good service, product was exactly what I wanted to what I saw elsewhere. Company which delived was brilliant. All round very good srevice, will definite recommand your company. Thank you. Regards Gary Cable
Helpful Report
Posted 9 years ago
Only used once for slate but delivered on time as promised. The only niggle was that it came on a pallet which I wasn't expecting, but I would still use them again. Good, price, on time and easy to use website. Keep up the good work.
Helpful Report
Posted 9 years ago
All went well. Communication was good and delivery on time. I would have no problem using you again.
Helpful Report
Posted 9 years ago
This was the first time I have used this company..they are very easy to speak to, the price was very competitive... The Scottish silver granite was exactly as described..we had four tonnes delivered promptly and with no fuss or bother.. It's being used to edge a large patio and looks superb against the pale granite slabs...I would highly recommend this company..
Helpful Report
Posted 9 years ago
Very pleased with the Henri fountain. Whole process was easy and efficient. Delivery was made as agreed and despite the weight of the item, the delivery man helped to move it which he didn't have to do. THe fountain was packaged very well too. It looks lovely and we are very pleased that we ordered from Decorative Gardens who were much cheaper than other websites. Thank you so much for a trouble free purchase.
Helpful Report
Posted 9 years ago
My son in law was very pleased with the bird bath for his birthday, it will look lovely in his newly arranged garden
Helpful Report
Posted 9 years ago
Excellent quality products. Staff extremely polite , helpful and customer focused. All queries handled very well
Helpful Report
Posted 9 years ago
Excellent service and extremely helpful. Delivery was on time and product is exactly as described. Will definitely be ordering from this company again.
Helpful Report
Posted 9 years ago
DecorativeGardens.co.uk is rated 4.8 based on 539 reviews