Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.08

4.1 Rating 1,860 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Documents Delivered On-time	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried several insurance quotes all declined no reason given was declined by Debenhams then received email saying my documents were ready to view on line so at the end of the day I am happy it Is sorted”

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Posted 4 years ago

“I got very good offer and good staff to talk”

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Posted 4 years ago

“I’ve spoken to 2 of there agents even whilst lock down was on and they where really helpful and my insurance was a very reasonable will use my windscreen cracked fixed the next day excellent service”

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Posted 4 years ago

“Very efficient and friendly service. Good value for money.”

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Posted 4 years ago

“Thank u I think it’s great I kept me on wen I got knocked bk of another insurance”

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Posted 4 years ago

“Very easy to talk to every done so quick and no hassle”

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Posted 4 years ago

“Quick and easy service. Good customer service would highly recommend”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Second to none .. professional and friendly even in covid 19 they dealt with queries as smoothly and quick as possible”

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Posted 4 years ago

“Simple application process but then I received an email from Creation to complete my credit application with no notice. I thought it was a scam email as Debenhams didn’t tell me I’d receive it!!”

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Posted 4 years ago

“Good price and it was very easy throw the quiet”

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Posted 4 years ago

“Best price and good customer service,”

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Posted 4 years ago

“Happy with price, customer service wasnt bad at all but!!! on my application I'd ticked that I have access to another vehicle....MORTIFIED to find out that my policy doesn't cover me to drive another vehicle. I have NEVER been with a company that doesn't cover this, especially as I'd stated it in my application.”

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Posted 4 years ago

“Easy to find out was quick response”

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Posted 4 years ago

“Buying my insurance with Debenhams was not as straight forward as it usually has been for over 10 years with other companies and I had to call up over the course of several days to sort this out. Most representatives were helpful a few were not unfortunately. Never had this hassle in over 10 years of driving and I thought Debenhams were quite a reputable company hence why I chose them other than price.”

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Posted 4 years ago

“Super quick service via email, all queries answered promptly, easy to follow website”

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Posted 4 years ago

“Very bad my first quote was 1300 next day I had to pay 1800”

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Posted 4 years ago

“User friendly screens - very easy to follow - reasonable price - excellant service.”

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Posted 4 years ago

“Im sorry i had to leave you because o sold my car but soon i will be back with you, great customer service, great communication , fast replies, price was good i think everyone can afford it I cant wait to come back with you guys thank you”

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Posted 4 years ago

“Reasonable price and excellent service, I am really happy with this company .”

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Posted 4 years ago

Debenhams Car Insurance is rated 4.1 based on 1,860 reviews