Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.08

4.1 Rating 1,860 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Documents Delivered On-time	Greater than 69%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no issues”

Helpful Report

Posted 5 years ago

“Debenhams car insurance has the worst cancellation charges I've ever experienced and certainly will never be using them again as well as telling others about my situation. I wanted to cancel my policy after only 1 month due to a change in vehicle that Debenhams couldn't insure me on. Having only been insured for 1 month and having paid my insurance in full I was gob smacked to find out that my refund only consisted of 52% of my original insurance cost. So for 1 month and cancellation it cost me £137 of my £287 insurance! Shocking service!!! Debenhams will argue that this is all in the T&C's, it may well be but how can you justify this to genuine customers. I don't expect to see this review on their website as I don't imagine they'll want others to know.”

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Posted 5 years ago

“Good value for money and fantastic correspondence”

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Posted 5 years ago

“Unbeatable price delighted with price and telephone support. Would highly recommend.”

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Posted 5 years ago

“Good customer service quick responds highly recommended”

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Posted 5 years ago

“This is the best and the cheapest car insurance company, lovely customer service ... Strongly recommended”

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Posted 5 years ago

“Easy to get in touch with, very competitive pricing.”

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Posted 5 years ago

“Good service great price”

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Posted 5 years ago

“Couldn't of asked for better service or price, was so easy to sort out had a lovely guy over the phone.”

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Posted 5 years ago

“Had a couple of issues on the website, but was all resolved over the phone.”

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Posted 5 years ago

“Quick and easy process no trouble what so ever got me on the road on a click of a button thank you 😊”

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Posted 5 years ago

“Good price,”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Doing it online was easy to follow And didn’t take up to much time I’d recommend to family and friends”

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Posted 5 years ago

“Very Good car insurance cover and at a very good price ...i was really pleased with the follow up emails that were sent advising me how to contact and the documents were sent very fast by email. Debenhams never fail in the fantastic customer service and quality of products. Thank you again Debenhams Andrew John Wilson”

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Posted 5 years ago

“Easy to set up and helpful call handlers”

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Posted 5 years ago

“I have compare the market in several places and found the best quote in Debnaham.”

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Posted 5 years ago

“Extremely happy with the service I received whilst purchasing my car insurance. Very helpful, very quick and hassle free. Will definitely be recommending to family and friends.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Very easy and quick”

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Posted 5 years ago

Debenhams Car Insurance is rated 4.1 based on 1,860 reviews