Debenhams Car Insurance Reviews

Name: Debenhams Car Insurance
Rating: 4.09

4.1 Rating 1,859 Reviews

79 %

of reviewers recommend Debenhams Car Insurance

Company Reviews

Metrics

4.1

Based on 1,859 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0871 522 5050

Email:

customerservices@debenhamstravelinsurance.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to cancel due to unforeseen circumstances before policy even started and within the 14 days cooling off period charged £25 which is disgusting in the current climate plus hidden in 9 pages of terms and conditions. To add insult to injury poor customer service when called who was rude and repeated herself with absolutely no compassion for people’s situation. Would definitely not recommend!”

Helpful Report

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“im pleased with the service and customer relations”

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Posted 3 years ago

“Great company”

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Posted 3 years ago

“Good customer service, reasonable price and didn't try refunds yet .”

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Posted 3 years ago

“Haven't had to contact as of yet but emailing has been sufficient enough so far. Pricing is also great.”

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Posted 3 years ago

“Over all very happy! Ive had no issues with them and for 3 consecutive years they have been the cheapest for me even with a comparison site search every year.”

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Posted 3 years ago

“Debenham insurance company is the one of the best and fantastic insurance company also the customer service is 98 % guaranteed they make you feel happy and respect your decision”

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Posted 3 years ago

“I have two years with Debenhams so I'm very happy because customer service are helpful and good price even sometimes you can get discounts.”

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Posted 3 years ago

“Cheap price, professional service, staff so friendly. Good insurance company”

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Posted 3 years ago

“Very happy with the customer service and got a great deal on my insurance.”

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Posted 3 years ago

“It was very easy and price are very comparative.Excellent customer service”

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Posted 3 years ago

“Very professional and helpful. Best quote by a mile. Hoping it continues to be next year. Deffo recommend anybody to get a quote from Debenhams.”

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Posted 3 years ago

“Very cheap and affordable insurance”

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Posted 3 years ago

“The price offered was fantastic for me! I've never had it cheaper including the upfront cost! It's the best I have had so far for insurance and the easiest to set up!”

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Posted 3 years ago

“Best insurance company”

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Posted 3 years ago

“Lowest quote good company”

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Posted 3 years ago

“Good service easy to use.”

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Posted 3 years ago

“Easy online portal to renew, pay, view policy and amend changes. Lowest quotes I’ve received and I’m a young driver.”

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Posted 3 years ago

“Good company No problems”

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Posted 3 years ago

Debenhams Car Insurance is rated 4.1 based on 1,859 reviews