Dealbuyer (UK) Ltd Reviews

Name: Dealbuyer (UK) Ltd
Address: 6 Parkside, Christchurch Road, Ringwood, Ringwood
Rating: 4.87

4.9 Rating 3,628 Reviews

99 %

of reviewers recommend Dealbuyer (UK) Ltd

4.9

Based on 3,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08456888822

Email:

sales@dealbuyer.com

Location:

6 Parkside,
Christchurch Road,
Ringwood
Ringwood
BH24 3SQ

Dealbuyer (UK) Ltd 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Very prompt , easy to deal with and item is perfect.”

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Posted 1 year ago

“Very quick delivery and everything was there, so no problems. Would use again.”

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Posted 1 year ago

“The laptop in question arrived in great condition and extremely quickly. The packaging was adequate but not as I would have expected for a product costing over £400. Although it was classified as "open box" it was clearly more than this since Windows updates had been tried and failed. Windows had to be re-installed to overcome the problem (corrupt or missing dll s. This was evidently why the product had been returned, but this was obviously overlooked. Registering the product for Guarantee purposes was also not possible as the product was sold by a reseller. Had I known this I would have steered clear and paid slightly more for a brand new unopened product. Buyer beware!”

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Posted 1 year ago

Hi, We are sorry to hear this, as the product describes these are a 14 day customer change of mind return in brand new condition, retail boxed with a 12 month return to base warranty. This is highlighted above the price of the product and on the first line of the description. We apologise if you feel you did not receive what was described and are glad read that you are pleased with the condition of the product, however we are glad to take return of this if you are unhappy and only need to contact us directly for a prepaid return. Unfortunately, windows updates are beyond our control and can corrupt or lose connection when downloading from Microsoft servers. As mentioned the warranty is 12 month return to base, due to this being a change of mind return in most cases the warranty would have been registered at first purchase. We provide 12 months with ourselves and full details of our warranty can be found on our details pages before purchase. This came at a saving of almost £200 on the retail price of the product. We encourage all customers to check full details provided to make an informed purchase. Feedback is always appreciated but please contact us if there are any problems.

Posted 1 year ago

“Very impressed - product arrived earlier than expected, well packaged and as described. After a couple of not great experiences with similar companies, my experience with Deal Buyer was better than most.”

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Posted 1 year ago

“I ordered my tv, not quite knowing when to expect it, all of a sudden it was there ! Speedy delivery , brilliant. Thank you.”

Dealbuyer (UK) Ltd 5 star review on 31st January 2023

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Posted 1 year ago

“Really good price fast delivery would definitely recommend”

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Posted 1 year ago

“So far so good, ordered Apple SE watch described as new condition, speedy delivery and goods did not disappoint so far 🙂”

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Posted 1 year ago

“Was abit unsure when I 1st made the order of a new Apple Watch 8 at such a good price but was very pleased with it when it arrived. Excellent condition”

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Posted 1 year ago

“Absolute brilliant service all round. Great product at a great price. Easy to use website and easy to order. Item came the next day (even though I only used the normal delivery service which was free) and I was kept up to date with delivery updates right from the moment the item was despatched. I can’t fault this company.”

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Posted 1 year ago

“Great price, as described with very fast dispatch and delivery. Excellent service.”

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Posted 1 year ago

“Fair price for a good product”

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Posted 1 year ago

“Excellent product and reliable service . I would use Dealbuyer again .”

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Posted 1 year ago

“Tv was delivered to local pick up point as i was not in when they called was able to pick it up later that day”

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Posted 2 years ago

“Great company to deal with, Chromebook ordered on line and delivered within two days. Good exactly as described and excellent value.”

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Posted 2 years ago

“Very fast delivery,item just as described, maybe could just have done with a USB -c socket inthe package.”

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Posted 2 years ago

“Repeat purchase of robot floor cleaner. Price piched just right for me. Proper deivery time and service unlike other companies.”

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Posted 2 years ago

“Dealbuyer.com are a dodgy company that should be avoided. I purchased a TV before Christmas and when it never arrived I requested a replacement or a refund. They insisted I had received it and accused me of defrauding them. The courier DPD confirmed that the TV had indeed been delivered to the wrong address and they were able to locate it two weeks later. Not even an apology from dealbuyer.com despite them being wrong for falsely accusing me.”

Helpful Report

Posted 2 years ago

Hi Peter, We are sorry that you feel this way, there was no intention to accuse you of anything and cannot see in any messages where you have been accused. During this time we have allowed DPD to conduct their investigations as they must. The information that we passed from the courier was correct, the picture had been taken near your property and as suggested at their first response that it had been accepted by a neighbour which you checked. The neighbouring pharmacy that backs onto your home, accepted your parcel. We expect they had best intentions to help you not miss your parcel and would come for it later. We have repeatedly and do apologise for any inconvenience, we have done our best to resolve this with the courier over a busy Christmas period and appreciate their extra time.

Posted 2 years ago

“First occasion I have used DealBuyer.com so wasn't sure if the Apple watch deal was too good to be true ! however there was good communication from Royal Mail that the item had been despatched and it arrived in 2 days - item as described. Very pleased.”

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Posted 2 years ago

“Arrived the next day, really quick service, as described, the apple watch was brand new. Thanks so much”

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Posted 2 years ago

“Apple Watch purchased - great price, speedy delivery, excellent service. Thank you!”

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Posted 2 years ago

Dealbuyer (UK) Ltd is rated 4.9 based on 3,628 reviews