DEAL DIRECT F S LTD Reviews

Name: DEAL DIRECT F S LTD
Rating: 4.83

4.8 Rating 4,578 Reviews

98 %

of reviewers recommend DEAL DIRECT F S LTD

Company Reviews

Metrics

Info

4.8

Based on 4,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02392006428

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DEAL DIRECT F S LTD 5 star review on 28th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We experienced a professional and well managed application we were dealt with promptly and we would use Toby and team again in the future.”

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Posted 4 years ago

“Simon has been thorough, efficient and friendly. He has supported my husband and I throughout with excellent communication. Thank you.”

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Posted 4 years ago

“Fantastic service. All done on line. Updates are very good. Agent is fabulous. All done in very short time amid lockdown”

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Posted 4 years ago

“Fantastic customer service. Nothing was too much trouble. Very quick responding to emails ect. The whole process was just so easy, quick and stress free. We will definitely recommend to family and friends. Thank you.”

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Posted 4 years ago

“Fantastic. Steve delt with my application very well. Quite pleased.”

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Posted 4 years ago

“Excellent service from Kevin.”

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Posted 4 years ago

“Deal direct are a reliable and convenient mortgage advisers who have access to a varied option of lenders. Initially I was hesitant to deal with them as you never meet them face to face. All dealings happen online. Lee Conway was extremely good at his job. The only reason I give 4/5 is because I couldn't get an explanation on why the lender had a higher first payment and how that is determined wasn't explained well to me.”

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Posted 4 years ago

“Excellent service Nicki was very helpful and always at the end of a phone I would recommend Deal Direct. to anybody as a great mortgage provider”

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Posted 4 years ago

“Very good service and everything explained correctly, Hayley worked like a proper trooper to help Many thanks”

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Posted 4 years ago

“It was professional and quick transaction”

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Posted 4 years ago

“Deal direct managed the mortgage well however it took a very long time to get the mortgage due to the solicitors. The mortgage advisor was very helpful and theougher.”

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Posted 4 years ago

“Very quick, professional service. Would highly recommend them.”

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Posted 4 years ago

“Good service as always now used Deal Direct on more than one occasion and never had any issues.”

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Posted 4 years ago

“Simon Tai has been exceptional in terms of his service and speed of processing. He has managed to submit my remortgage application within an hour and after 2 hours an offer was made by the bank. Thank you ever so much Simon and won't hesitate to recommend you. HIGHLY RECOMMEND”

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Posted 4 years ago

“Excellent on first 2 remortgages. Helpful.Clear Requirements.Portal Good Recommended to others Appalling on third application Different person. Aragant Unhelpful Used another agency”

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Posted 4 years ago

“Very professional and pleased with the consistent communication”

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Posted 4 years ago

“Great service, easier to liaise via email to gain info etc not always got time to take calls etc.”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“Above and beyond expectations! I'm not normally one for leaving reviews (unless someone seriously annoys me) 😆 but I was so pleased with the service from DD-FS, I couldn't not leave a review! Alasdair Grant dealt with my remortgage and I can't praise him enough, he is very professional and very friendly too! His communication was excellent keeping me informed every step of the way, made everything seem easy. From my experience I would say all their staff work well together as a team, some aspects of my remortgage would have been dealt with by other members of staff possibly in other departments, but this all happend seamlessly in the background. One more point I feel worth mentioning is the ease and speed with which the paperwork was dealt with, Nearly all the documents that needed signing, could be signed electronically online, this was so easy to do and obviously avoids any delays waiting for the post etc. One last thing before I sign off...... I noticed this company has some really bad reviews on Google, I'm really shocked by this as my experience with them was excellent! Yes there are fees to pay, but I was informed upfront what the fees were, what they were for and when they would need to be paid, In my opinion the fees were fair (and I hate paying fees!) especially compared to other brokers / companies. Maybe those reviews are fake? Maybe by competing companies? Who knows?? Anyway I would like to finish by saying a big thank you to Alasdair and Nigel (who dealt with life insurance side of things) and the rest of the team at Deal Direct FS for making my remortgage so easy.”

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Posted 4 years ago

“Very good service and great communication even in very testing times”

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Posted 4 years ago

DEAL DIRECT F S LTD is rated 4.8 based on 4,578 reviews