DEAL DIRECT F S LTD Reviews

Name: DEAL DIRECT F S LTD
Rating: 4.83

4.8 Rating 4,578 Reviews

98 %

of reviewers recommend DEAL DIRECT F S LTD

Company Reviews

Metrics

Info

4.8

Based on 4,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02392006428

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DEAL DIRECT F S LTD 5 star review on 28th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone I dealt with I found very professional and helpful. All queries were answered immediately. It did take longer than I thought it would to get mortgage offer but I believe it was due to someone leaving the company and the Covid situation at the moment.”

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Posted 3 years ago

“So pleased we used deal direct,so easy and painless,really grateful for all there help”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“Deal direct were very good at handling our mortgage application when things had to be changed”

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Posted 3 years ago

“Service is excellent and quick.”

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Posted 3 years ago

“Superb communication from start to finish I was kept fully informed by their friendly staff at every stage, My amazing advisor John Whelan, was able to find a re-mortgage deal to suit my needs and was super efficient in the process. He comes highly recommended ! Do not hesitate to make an enquiry.”

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Posted 3 years ago

“Painless, effortless and all the knowledge to make the whole process simple and easy. Thanks for everything Simon!”

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Posted 3 years ago

“Very friendly, straight forward, helpful and honest service received from everyone. Thank you”

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Posted 3 years ago

“Cant Wait no more absolute joke DEAL DIRECT is been dealing with are mortgage for months now taken are money way before we were pestered for a review well this is are updated review we were promised are mortgage will be successful and promised us we will succeed ,months of sending important paperwork for nothing and taking money from us absolute fraud not even are estate agents could get through to this company our are broker Been Dealing with MELODIE KETT not helpful at all with contacting us and communication haven't heard anything since are mortgages didn't go through with no explanation we were lied to by mel , to be told by the banks that the broker hasn't even sent through to the banks about the mortgage after we have said the to are broker they are not getting back to me DEAL DIRECT ALONG SIDE MELODIE KETT months of nothing and just lies for answers and excuses STAY CLEAR from this DEAL DIRECT Watch DOGS mention stuff about will require advice and help with WATCHDOGS”

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Posted 3 years ago

“Very friendly, straight forward, helpful and honest service received from everyone. Thank you”

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Posted 3 years ago

“as ever brilliant service and great advice on what has been a long and winding process set out by the lender.”

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Posted 3 years ago

“Melodie has always offered great advice and replies to queries quickly and in a professional manner”

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Posted 3 years ago

“Melodie has always offered great advice and replies to queries quickly and in a professional manner”

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Posted 3 years ago

“We dealt with John Whelan, he was very helpful! I could contact him any day any time, he would keep in contact with me the whole time keeping me up to date with what was happening I didn’t have to chase him, like I did with previous mortgage brokers, We tried many mortgage advisors before him and he was by far the best! He definitely made me feel at ease like I was speaking to a friend. John was constantly on point and top of things. I am very happy with the customer service I received 10/10. We will 100% be using John whenever we need a mortgage , I would highly recommend him!”

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Posted 3 years ago

“First time with an agent and found that DDFS understood our requirements and provided us with some great affordable deals. Their customer service is very good, communication and speedy feedback is excellent. They made the whole process quick and simple.”

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Posted 3 years ago

“We cannot recommend DDFS enough, they were 100% throughout the process, informative, responsive, knowledgeable and professional. One of the best customer services experience we have had the pleasure to have. All representatives were great, April, the Admin Team and Life Assurance. Congratulations DDFS you were excellent.”

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Posted 3 years ago

“Jess recently helped me and my partner sort out our new fixed rate, would recommend to anyone”

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Posted 3 years ago

“Fantastic service and very professional”

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Posted 3 years ago

“Great service, fast response to any questions / queries”

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Posted 3 years ago

“Jess recently helped me and my partner sort out our new fixed rate, would recommend to anyone”

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Posted 3 years ago

DEAL DIRECT F S LTD is rated 4.8 based on 4,578 reviews