DEAL DIRECT F S LTD Reviews

Name: DEAL DIRECT F S LTD
Rating: 4.83

4.8 Rating 4,578 Reviews

98 %

of reviewers recommend DEAL DIRECT F S LTD

Company Reviews

Metrics

Info

4.8

Based on 4,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02392006428

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DEAL DIRECT F S LTD 5 star review on 28th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service, completely understood all my needs. I would especially like to thank Simon and Nigel who both helped me throughout. Will definitely be recommending this company to others.”

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Posted 2 years ago

“Concise and easily understood paperwork. Prompt approval and highly professional staff. They’ll put you at ease in making decisions over money matters. I had the best advise so far on how many years of fixed rate mortgage to take”

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Posted 2 years ago

“Micheal helped us to find the right let to buy mortgage for us. We were so very pleased with the outcome He was pleasant and kept us informed all the way, giving us options”

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Posted 2 years ago

“Very helpful, efficient and pleasant to deal with Filled with confidence I had chosen the right company. They were the first to ring, with in minutes of my request. Product completed I a few days. Michael Kept me informed through the whole process”

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Posted 2 years ago

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Posted 2 years ago

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Posted 2 years ago

“Excellent experience with mortgage broker Simon who guided me all the way. Thank you personally for your support in finding and securing me the right mortgage.”

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Posted 2 years ago

“Your agent Elaine Lee convinced us that as brokers your are able to find us better rates than our lender offered. We waited for days before she got back to us and the rates were not better at all and did not reflect our discussions. She told us that she will review and come back to us. Again we waited for days and chased her several times before she came back to advise that the rate we got from our lender Santander was the best rate. We were fine with that and already signed the offer documents to return to Santander however Elaine asked us to let her do the paperwork as then Santander will pay her/you a small fee of c.£280, I agreed. To my suprise, the rate we are on is not the same as offered with Santander and results in a higher monthly repayment for us. After several messages asking for an explanation of the higher rate Elaine put us on, she sent me a letter which makes no sense to me. 1. We had locked the rate with our lender. It was just a matter of returning the signed offer 2. Elaine has now got us a higher rate and the excess repayment works out to be the fee you received from Santander. In other words, your fee is included in my mortgage which is not the agreement we had. 3. I clearly advised Elaine that we had an offer from our lender with no arrangement fee and no brokers fee. I kept on receiving text messages and ohone calls from other agents in your company which did not give me confidence that there was a clear communication and that my case was dealt with correctly. l am very unhappy with the service .”

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Posted 2 years ago

“Highly recommended. Emily Lewis, support us all the way through the process of our new Mortgage. Thank you so much.”

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Posted 2 years ago

“We used Deal Direct to sort our remortgage and I cannot thank Lee enough. His communication and efficiency was brilliant exactly what you want when your dealing with what can be a stressful situation. We even had to adjust our finances slightly and he got straight back on it and sorted it no problem. Great company and 100% recommend.”

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Posted 2 years ago

“Excellent - Simon is amazing”

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Posted 2 years ago

“Very professional service”

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Posted 2 years ago

“I am really pleased with the help and knowledge given to me. It was all done really quick and all documents emailed through to me”

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Posted 2 years ago

“Micheal helped us to find the right let to buy mortgage for us. We were so very pleased with the outcome He was pleasant and kept us informed all the way, giving us options”

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Posted 2 years ago

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Posted 2 years ago

“Excellent - Simon is amazing”

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Posted 2 years ago

“Great communication. Good, reliable company.”

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Posted 2 years ago

“Deal Direct were quick and professional”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Too late with the finish date”

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Posted 2 years ago

DEAL DIRECT F S LTD is rated 4.8 based on 4,578 reviews