Name: Deakin & Francis
Rating: 4.91

“Good quality product”

Posted 5 years ago

Thank you for your five star review! Deakin & Francis continue to build on the heritage, brand and family values that have been created over the past two hundred years and it is great that you own a piece of history!

Posted 5 years ago

Thank you for your five star review! Deakin & Francis continue to build on the heritage, brand and family values that have been created over the past two hundred years and it is great that you own a piece of our history!

Posted 5 years ago

“The quality and workmanship of Deakim & Francis is second to none. Their products are Innovative and unique...truly collectible gems!”

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Posted 5 years ago

What an amazing five star review. Yes, it is true, Deakin & Francis jewellery is collectable – we often see it appear at auctions! With a history and heritage dating back over 230 years, Deakin & Francis has great experience of manufacturing some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones. Thank you again for taking the time to share your feedback!

Posted 5 years ago

What an amazing five star review. Yes, it is true, Deakin & Francis jewellery is collectable – we often see it appear at auctions! With a history and heritage dating back over 230 years, Deakin & Francis has great experience of manufacturing some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones. Thank you again for taking the time to share your feedback!

Posted 5 years ago

“The team from the shop of Piccally Arcade are totally friendly and very competently. We felt welcome and the advice they gave were satisfying. The only thing we have to mention is that the arrangement of a studs and cufflinks set for which the factory had to be asked was not fulfilled. If we did not asked activly the shop we would had not received an answer.”

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Posted 5 years ago

Thank you so much for visiting our store in the Piccadilly Arcade in London. We are so pleased that the advice they gave was helpful. They are a great team who do all they can to help and it is great to know that they provided a warm welcome. We are pleased that the studs and cufflinks set arrived safely from the factory and we’ve made a note to ensure customers are kept up to date at all times. Thank you again for sharing your feedback.

Posted 5 years ago

“Excellent polite knowledgeable service with a smile. Have already recommended Deakin and Francis to many friends.”

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Posted 5 years ago

Thank you so much for such an excellent review! We are thrilled that you have visited our store in the Piccadilly Arcade in London. Led by Mr Christopher Macdonald, they are a great team who will do everything they can to help. Thank you also for recommending Deakin & Francis to so many friends too and we look forward to seeing you again.

Posted 5 years ago

“Very nice cufflinks. When will we fnd a new edition of the dino cuffliks?”

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Posted 5 years ago

Thank you for your great feedback about our cufflinks! As masters in the art of design, we employ tools, traditions and techniques passed down from one generation to the next. We have a few dinosaurs left – they were a limited edition and when these ones are gone, they are gone forever! Here's the link for you https://www.deakinandfrancis.co.uk/?s=dino&search_id=1&post_type=product&v=79cba1185463

Posted 5 years ago

“Stayed intouch throughout whole process. Quick delivery to dubai. Well packaged. No complaints 👍”

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Posted 5 years ago

That’s great to know our international deliveries are handled with great care. As we ship worldwide, our carriers have a lot of experience. We are also delighted with your five star review and thank you again for choosing Deakin & Francis.

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Our team here in the factory in Birmingham, England will be delighted with such excellent five star feedback! Thank you for sharing your experience with Deakin & Francis and for choosing England’s oldest family jewellery firm.

Posted 5 years ago

“The quality is second to none and I love the originality of the designs and the breadth of styles. Customer service good as had to exchange a pair of cufflinks. Great postage. Only wish you didn’t use D&F tape on outer wrapping as husband can guess what I’ve bought him for Xmas!”

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Posted 5 years ago

Thank you for such great feedback! Following in their forefathers’ footsteps, Henry and James Deakin are both fully qualified gemologists and create amazing designs and focus on superb service. You’ll be pleased to know, that just in time for Christmas, our new website has a notes area for adding a special message to us in the shopping cart, so just let us know that it’s a secret parcel and we’ll wrap with standard brown parcel tape so he won’t know what’s under the Christmas tree :)

Posted 5 years ago

“Excellent quality and presentation”

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Posted 5 years ago

Cufflinks are extraordinary, a gentleman's must have accessory and the perfect finishing touch! Thank you for recognising the excellent quality and workmanship at Deakin & Francis. It is wonderful that you love our presentation too, our cufflink boxes are designed to safely store your jewellery, as well as easily find in when on display. Thank you also for sharing your fantastic five star review.

Posted 5 years ago

“Exceptional product - Top Gun! I'm very happy! AAA+++”

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Posted 5 years ago

As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your exceptional rating.

Posted 5 years ago

“Unique cufflinks 😍”

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Posted 5 years ago

It’s wonderful to get feedback from our international clients. Thank you so much! As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones and we are glad that you agree.

Posted 5 years ago

“Your website was easy to navigate and the cuff links that arrived were absolutely gorgeous - my husband was in London during the summer and purchased the red cricket ball cufflinks as he was attending the cricket at Lords!! He has also since purchased the hummingbird cuff links for himself so we have been good customers during 2019! I will be purchasing him something for Christmas too😬”

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Posted 5 years ago

The cricket ball cufflinks are a firm favourite – there are rugby balls too if you’re seeking Christmas inspiration :-) The hummingbirds are especially gorgeous with such amazing colours. Plus, there’s a new area for sending us a note in the shopping cart, so we could send without too much branding on the outside in case he spotted the present! Thank you so much for such fantastic feedback.

Posted 5 years ago

“Superb product & superb service. Can’t say more than that...”

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Posted 5 years ago

That’s a great response and we are thrilled you gave Deakin & Francis 5 stars. The team are delighted with your superb feedback – thank you for sharing!

Posted 5 years ago

“Fabulous service - with a very last minute engraving request that was handled impeccably and outside the usual timeframes! Cufflinks were a gift for my (then to-be) husband for our wedding day and are a beautiful memento that will last a lifetime of the day!”

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Posted 5 years ago

What a wonderful gift! Personalised cufflinks are a special memento and we are delighted that we could be part of your special day. Thank you so much for leaving such fabulous feedback and the team are delighted they were able to help.

Posted 5 years ago

“Your cufflinks are greater than antique great cufflinks!”

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Posted 5 years ago

That is such a great statement! Since 1786 we have been manufacturing the world’s finest jewellery and some of the great antique cufflinks on the market might have been made by Deakin & Francis, for example, at an event some years ago Henry and James Deakin met a chap who proudly displayed his inherited cufflinks - these were identified as being made in Birmingham by Deakin & Francis. Thank you again for such great comments and for taking the time to share your feedback.

Posted 5 years ago

“Purchased silver border terrier cufflinks for my husband. Quality excellent and packaging a real treat. Many thanks to all concerned at such a marvellous company.”

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Posted 5 years ago

Thank you for such excellent feedback and the team are delighted with your marvellous comments. We’re thrilled that you love our silver border terrier cufflinks as well as the packaging we had designed to keep the cufflinks in good order. If any of your friends are dog owners, as well as the terriers, we have many other canine cufflinks to choose from - Spaniels, Hungarian Vizlas, Whippets, Shih Tzus, Sharpei, Sealyhams, Pugs, Bulldogs, Labradors, Jack Russells, Retrievers, German Shepherds, Beagles, Boxers, Chihuahuas, Corgis, Dachshund, Dalmatians and of course Pugs!

Posted 5 years ago

“Great product”

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Posted 5 years ago

That’s perfectly formed feedback from a long-standing international customer! Thank you for choosing Deakin & Francis for your jewellery. Through changing fashions, seasons and trends, we have adapted to the demands of our clients and as well as cufflinks, we have decanters and umbrellas that make a serious statement. The decanters and the umbrellas are crafted in conjunction with other great British brands. Do let us know if you would like more details.

Posted 5 years ago

“Very good service and fantastic products.”

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Posted 5 years ago

Thank you for such fantastic feedback. We are so pleased that the service and the jewellery items that you purchased online met your requirements. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, lapel pins and accessories for gentlemen, producing fine quality jewellery - as you’ve discovered too.

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Thank you so much for sharing such excellent feedback! The team at Deakin & Francis will be delighted with five stars for customer service. As we’re still a family business it really matters to us that our standards of service stay the same throughout the generations. And if you’re ever in London, do pop in to our store in the Piccadilly Arcade and experience the fabulous service in store as well as online!

Posted 5 years ago

“The private planes quality was nice, I just somehow expected it to be a bit more dense.”

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Posted 5 years ago

We’re so pleased that you like the Sterling Silver Jet Cufflinks – they are a streamlined design, just like a real jet, so not as heavy as our racing cars, or our shrimps, or signature skull cufflinks. On our new website we’re working hard to add the weights of all our fine jewellery, so that if you’re looking for something heavier, you’ll be able to compare. Thank you for taking the time to share your feedback and if you’re seeking a specific item, please contact us and we’ll do everything we can to help.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Deakin & Francis Reviews