DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,514 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication & delivery as stated. Very pleased overall”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Bought Nouveau Cosy Toes II carpet tiles for the bedroom lovely pile and feel. Had a problem with some of the tiles but one phone call and replacement tiles arrived next day. Very pleased with service.”

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Posted 1 year ago

“From start to finish it has been a pleasure working with the team, it was easy and all of the guys were brilliant, Looking forward to the next phase.”

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Posted 1 year ago

“After the flooding from Storm Babet. We had to replace tiles in the office & hallways. Easy to order and when the first pick was out of stock Ross very quickly swapped to our second choice. Delivery was very quick & Carpet tiles look great.”

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Posted 1 year ago

“Excellent customer service from Simon. Thank you, order placed now.”

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Posted 1 year ago

“Ordered and delivered within week,great service.”

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Posted 1 year ago

“DCTuk were fine on the ordering etc, but when it came to delivery, that was a disaster. Day after day of delays, then only 4 of the 7 packs were delivered to their depot, then there wasn't the right size of lorry even though I'd sent them pictures of my access drive, then at last 7 working days after initial promise of delivery, they arrived. The chap that finally delivered them was very kind and helpful, not taking his large lorry into my tiny village lane, and trolleying them 200yds around the corner to my house so not to block the tiny lane. DCTuk, please get your logistics sorted out!”

Helpful Report

Posted 1 year ago

“Ordering process very efficient. V helpful lady (Vanessa) at the end of the phone. Arraged a sample which was delivered promptly. Tiles were delivered but while we were not at home. Tiles deposited to the side of the house, not easily visible which was OK. But, no note was put through the letter box to say they had been delivered and where they were. It was only by chance that I discovered them. Fortunately it was a dry day. Tiles look good.”

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Posted 1 year ago

“Effortless ordering great website with quick delivery, flooring looks great, thanks guys will be in touch if I need anything else Cheers Matt”

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Posted 1 year ago

“Awaiting delivery of product ordered after sample received.”

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Posted 1 year ago

“Very good service. Thanks for you help”

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Posted 1 year ago

“DCTUK has been very helpful during the order process. Vanessa was very helpful and I received my order without any issues. Thanks, Tony”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

“Design and fabric mean they will be longlasting”

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Posted 1 year ago

“Tiles needed to replace some damaged in my utility room. DCTUK identified originals from order records and supplied replacements swiftly. Much recommended!”

DCTUK 5 star review on 24th November 2023

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Posted 1 year ago

“Great company to work with. Went above and beyond with our church lounge flooring. Great recycled product that looks stunning now it's down. Good fitting team. Looking forward to the next project”

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Posted 1 year ago

“Excellent quality product , first delivery was six carpet tiles short, customer services quickly sorted out the problem”

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Posted 1 year ago

“Brilliant service .. order arrived in 2days and LG flooring looks fab ! 👏👏”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.7 based on 3,514 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.