DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

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DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery of samples and very friendly staff.”

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Posted 4 years ago

Thank you Zoe for your lovely review! We'll pass the nice message on to our staff 😊

Posted 4 years ago

“Very pleased with the carpet tiles I ordered.”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“Never received the sample had to source from another company”

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Posted 4 years ago

Hi Andrew, we're really sorry there was a problem receiving your sample, we take full responsibility for it and we're looking into it. We hope you consider ordering with us again, if you type REVIEW10 at checkout you will receive 10% off. Kind regards, Naomi

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for the lovely review!

Posted 4 years ago

“The sample came very quickly. It was followed up by a call and e-mail from a customer adviser asking if I had any queries. I raised a query by e-mail and asked for two more samples and that was dealt with within 24 hours. The service and the range of their stock are impressive.”

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Posted 4 years ago

Hi Jane, thank you for the great review, we're so pleased you're impressed with our service and appreciate you telling us! 😊

Posted 4 years ago

“Fast delivery, good quality product at great price. Happy with service.”

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Posted 4 years ago

Thank you for the great review!

Posted 4 years ago

“Really fast delivery and lovely carpet tiles. I was dubious with such a low price but they’re great. My husband did out our large conservatory in just over an hour. Only downside was we were sent 2 tiles in a different fabric. Luckily I’d ordered two as spare so we had enough.”

Helpful Report

Posted 4 years ago

Hi Abigail, we apologise about the 2 tiles being in a different fabric but we're glad the carpet tiles look great and your husband found them easy to lay. Thanks for leaving a review we appreciate it 😊

Posted 4 years ago

“Best price on the internet”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“for the price I paid, the quality of the carpet tiles were good, the delivery took a little time, I was initially told they were being sent but took a while to arrive”

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Posted 4 years ago

Hi Justin, we're really sorry for the delay in delivery but we're glad you liked the quality and price of carpet tiles. We appreciate your review!

Posted 4 years ago

“Thank you Kerry for the wonderful quick and efficient service . It was great of you to cast over my measurements and advice. The delivery was quick too. A great product the Forbo range we will def buy from you again, have lots more rooms to do !! Also a great service with the samples too !! Thank you”

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Posted 4 years ago

Thank you for your great review and being a great customer, we appreciate it! We'll pass the praise onto Kerry 😊

Posted 4 years ago

“Very quickly & sent further samples, will be placing an order very soon.”

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Posted 4 years ago

Thank you for the great review Pat! We appreciate it 😊

Posted 4 years ago

“Item arrived quickly and intact. The item is great quality and looks well. I was kept informed via email as and when my item would arrive. 100% satisfied”

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Posted 4 years ago

Hi Rachel, thank you for your lovely review!

Posted 4 years ago

“Vanessa was extremely helpful”

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Posted 4 years ago

Thank you for the lovely review Sandra! We'll pass the praise on to Vanessa 😊

Posted 4 years ago

“Excellent product and speedy delivery. We were able to simply, quickly and economically cover a concrete floor in our daughter's new flat. A perfect and rather elegant solution to our problem. Thank you DCTUK.”

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Posted 4 years ago

Hi Lorna, thanks for this awesome review! Carpet tiles are great option instead of using broadloom because there's less waste and they're easier to fit. Thanks for choosing us 🎉😊

Posted 4 years ago

“Excellent service from beginning to end”

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Posted 4 years ago

Thank you for your great review Terry🎉

Posted 4 years ago

“The samples I order quickly and gave me a good idea of what to expect. I plan on now order tile underlay for a DIY project”

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Posted 4 years ago

Hi Johann, we're glad you liked the samples, please post a photo on Reviews of your DIY project when it's finished! And thanks for leaving us a 5 star review⭐😊

Posted 4 years ago

“Customer service was great. We ordered lots of free samples to ensure we chose the right tiles for us. These arrived the next day. We order and paid online and the tiles arrived in 48 hours. Great quality tiles and instructions.Never laid tiles before but it didn’t take longer and they are amazing!”

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Posted 4 years ago

“Lewis teare was very helpful unfortunately the customers got a cheaper prices but the service was A1”

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Posted 4 years ago

Thanks for the 5 star review on our services Cedric! We'll pass the praise on to Lewis🎉

Posted 4 years ago

“Excellent service received sample very quickly and very efficiently well packaged another satisfied customer. Thank you very much.”

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Posted 4 years ago

Thank you for the 5 star review Jafar! We appreciate it 😊

Posted 4 years ago

“Ordered in morning delivered next day service with a smile Thanks Vanessa 😊”

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Posted 4 years ago

Thanks for the 5 star review Daren! We appreciate it 😊

Posted 4 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.