DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service after making telephone order. Delivery arrived within 36hrs.”

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Posted 4 years ago

Thanks for the lovely review Rosemary! We appreciate it 😊

Posted 4 years ago

“I was told by one sales person that I could have the flooring on Friday. Once I'd paid for it, another sales person told me I wasn't getting it till Monday. A bit disappointing. However. it arrived on Monday.”

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Posted 4 years ago

Hi Iain, We apologise for the mis information, we're looking into this issue now. Aside from the issue, we hope you're pleased with your LVT and thank you for leaving a review. Kind regards, Naomi

Posted 4 years ago

“Samples came very quickly, delivery arrived promptly and on time. Extremely good all around. Excellent service and product.”

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Posted 4 years ago

Thank you for your lovely review Debbie! We appreciate it 😊

Posted 4 years ago

“Samples arrived quickly - excellent customer service”

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Posted 4 years ago

Thank you for the great review Paul, we appreciate it!

Posted 4 years ago

“Super speedy service and great prices”

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Posted 4 years ago

Thanks for the 5 star review Stephen, we appreciate it! 🎉⭐

Posted 4 years ago

“good price good delivery as promised good products. Slightly annoyed at the many DCTUK You Tube videos that are now appearing on my phone. otherwise excellent I will be back for any future requirements”

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Posted 4 years ago

“Excellent service.. ordered a few carpet tile samples. Arrived promptly within a couple of days. Have ordered carpet tiles previously and very pleased with them.”

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Posted 4 years ago

Thanks for the 5 star review Elizabeth! We appreciate it 😊⭐

Posted 4 years ago

“Excellent service cosy toes carpet tiles beautifull to walk on ,will be ordering more for grandsons bedroom !!!”

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Posted 4 years ago

Thank you for the 5 star review Deborah! We appreciate it 😊⭐

Posted 4 years ago

“The floor tiles which I ordered arrived on-time and without any problems. I would have no hesitation in recommending DCTUK to friends.”

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Posted 4 years ago

Thanks for the positive review Andrew! We appreciate it 😊

Posted 4 years ago

“Good customer service, helpful staff. Items arrived on time.”

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Posted 4 years ago

Thanks for the 5 star review Karen! We appreciate it 😊⭐

Posted 4 years ago

“Have used this company before Excellent company. Received samples as requested, ordered goods and received next day. Couldn't ask for better service.”

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Posted 4 years ago

Hi Paul, thanks for the great review! We appreciate it 😊

Posted 4 years ago

“Very good service, delivery excellent, and very good value.”

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Posted 4 years ago

Thanks for the 5 star review Leslie, we appreciate it! ⭐

Posted 4 years ago

“After 6 days, still no signs of the requested samples.”

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Posted 4 years ago

“Your staff very helpful. I am the person undecided!! Thank you Regards Maureen”

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Posted 4 years ago

Hi Maureen, thanks for the nice review! If you need any help regarding choosing flooring, give us a call and we'll be here to help 😊

Posted 4 years ago

“Great quality, great price, would recommend them”

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Posted 4 years ago

Thank you for the nice review Antony! We appreciate it 😊

Posted 4 years ago

“I use DCTUK for all my HSBC projects and I deal with Heather every time to order tiles. Any time I am not sure of the tile Heather sorts it for me within hrs. I am 100% satisfied with there service and would fully recommend them to anybody who does this line of work. Cheers.”

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Posted 4 years ago

Hi Stuart, thanks for the amazing review! We'll pass the praise onto Heather⭐😊

Posted 4 years ago

“Excellent service - samples by return of post”

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Posted 4 years ago

“Excellent customer service! Vanessa from the sales team, contacted me direct to see if I received the samples/ or had any questions about my enquiry. Vanessa was very polite, friendly and very knowledgeable. Really helpful 👍”

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Posted 4 years ago

Thanks for the 5 star review Susan, we appreciate it! We'll pass the praise on to Vanessa 🎉

Posted 4 years ago

“Vanessa has been very helpful in getting samples sent and I placed an order with her today.Shes a credit to your sales team.Have not recieved my order yet”

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Posted 4 years ago

Hi Mike, thanks for leaving a review! We'll pass the praise on to Vanessa 🎉

Posted 4 years ago

“The website is easy to navigate & select your preferred samples as you browse. Samples arrived within 2 days and resulted in an order being placed.”

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Posted 4 years ago

Thanks for the 5 star review Phil! We appreciate it ⭐😊

Posted 4 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.