DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,444 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 5 star review on 25th September 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, I dealt with Lewis who was very knowledgeable, my flooring was delivered on the day I was told. Highly recommended”

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Posted 3 years ago

“suggested a product that did what it said on the tin.”

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Posted 3 years ago

“Very happy with my purchase - price, quality and delivery. Would recommend dct.”

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Posted 3 years ago

“Venessa was very helpful and pleasant. Very good customer service. Good quality product. Will recommend and use again”

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Posted 3 years ago

“Excellent customer service provided by Nour. My order was received within 48 hours of ordering and the product looks great. Definitely recommend DCTUK.”

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Posted 3 years ago

“Used DCTUK multiple times and have always been good and competitive on price. Done my whole flat and office and they look great. HOWEVER not a lover of the delivery company used, twice I’ve waited in all day for my delivery and they never showed.”

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Posted 3 years ago

“Not laid the flooring yet or opened all the boxes but what I have seen very happy, staff were helpful, the delivery driver was extremely helpful”

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Posted 3 years ago

“Excellent customer service. Right price and next day delivery service.”

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Posted 3 years ago

“Impressed with the massive choice of different brands, colours and budget ranges. The only way I can suggest an improvement is to maybe email a day or so before despatch. I received an email saying delivery will be today, which doesn't leave much time to make alternative arrangements. Other than that, great and well recommended.”

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Posted 3 years ago

“Excellent value.Great help and support.A very friendly team.”

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Posted 3 years ago

“All though I haven't checked the vinyl boards yet and won't be for another of weeks, due to renovations What I can say it was very quick delivery, well packed so hoping none are damaged. I have dealt with before and there have been no problem whatsoever. Thank you”

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Posted 3 years ago

“Very helpful service throughout. Products arrived on time and I'm really happy with the result.”

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Posted 3 years ago

“I found DCTUK on the internet after trying to match a discontinued carpet tile in one of our buildings. Heather sent me samples and helped find an almost perfect match, and further assisted through the whole purchasing process with various quotes and orders as our project moved on further and changed due to changes on our side. After purchasing, Ross kept us informed on our deliveries, as we had specific dates needed for each order due to onsite logistics. All in I found DCTUK a great company to deal with and would definitely use again and recommend to others. Thank you!”

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Posted 3 years ago

“Great service and a lovely product :)”

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Posted 3 years ago

“Tiles super soft and cosy look really expensive fitted would recommend .”

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Posted 3 years ago

“I have just finished laying my tiles and I must admit they look really good I had no bother ordering them online just entre your measurements and you are told how many you need I was pleased with the delivery as it took only two days to be delivered super fast I would certainly recommend this company”

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Posted 3 years ago

“Great service and quick delivery and lovely service from NOUR 👍”

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Posted 3 years ago

“ABSOLUTELY OUTSTANDING service from the ordering to delivery, and super quick turn around , thank you so so much and the carpet is stunning ❤️”

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Posted 3 years ago

“Really nice buying experience, the lady on the webchat (Nour I think) was excellent really helpful and her interaction and approach ultimately secured me using your site over others. The products arrived quickly, the quality is great and if required I will definitely use you again.”

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Posted 3 years ago

“I continue to use DCTUK for all our carpet purchase and installation. The whole team are a joy to work with, from dealing with all of my requirements James is brilliant. The process is so simple and I wouldn't want to use anyone else.”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,444 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.