DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great comments and all round good company, quick delivery as well! Thank you”

Helpful Report

Posted 10 months ago

“Order arrived on time. Very pleased as it's warm & comfortable. Highly recommended”

Helpful Report

Posted 10 months ago

“Next day delivery & good quality tiles.”

Helpful Report

Posted 10 months ago

“Brilliant, delivery on time would recommend”

Helpful Report

Posted 10 months ago

“We got the samples very quickly. The agent was very helpful. We also visited their showroom in central London where you can see the samples and other materials to choose from. Great experience. Thank you.”

Helpful Report

Posted 10 months ago

“Your service was very good ,very swift and professional . Special mention for Emily thank you. John hooson dds”

Helpful Report

Posted 10 months ago

“I am very pleased with the order and the quality. Some of the packaging was damaged during transit but luckily none of the carpet tiles were affected. The quality of the tiles are excellent and I would definitely consider ordering again after renovating another room.”

Helpful Report

Posted 10 months ago

“Ordered Hausys Blond Walnut LVT for our new bathroom. Took about 3 days to arrive and we were kept informed of its progress. Floor has now been laid and we are delighted with it. Thank you.”

Helpful Report

Posted 11 months ago

“very good service”

Helpful Report

Posted 11 months ago

“Good communication & delivery as stated. Very pleased overall”

Helpful Report

Posted 11 months ago

“Brilliant service”

Helpful Report

Posted 11 months ago

“Good quality”

Helpful Report

Posted 11 months ago

“Bought Nouveau Cosy Toes II carpet tiles for the bedroom lovely pile and feel. Had a problem with some of the tiles but one phone call and replacement tiles arrived next day. Very pleased with service.”

Helpful Report

Posted 11 months ago

“From start to finish it has been a pleasure working with the team, it was easy and all of the guys were brilliant, Looking forward to the next phase.”

Helpful Report

Posted 11 months ago

“After the flooding from Storm Babet. We had to replace tiles in the office & hallways. Easy to order and when the first pick was out of stock Ross very quickly swapped to our second choice. Delivery was very quick & Carpet tiles look great.”

Helpful Report

Posted 11 months ago

“Excellent customer service from Simon. Thank you, order placed now.”

Helpful Report

Posted 11 months ago

“Ordered and delivered within week,great service.”

Helpful Report

Posted 11 months ago

“DCTuk were fine on the ordering etc, but when it came to delivery, that was a disaster. Day after day of delays, then only 4 of the 7 packs were delivered to their depot, then there wasn't the right size of lorry even though I'd sent them pictures of my access drive, then at last 7 working days after initial promise of delivery, they arrived. The chap that finally delivered them was very kind and helpful, not taking his large lorry into my tiny village lane, and trolleying them 200yds around the corner to my house so not to block the tiny lane. DCTuk, please get your logistics sorted out!”

Helpful Report

Posted 11 months ago

“Ordering process very efficient. V helpful lady (Vanessa) at the end of the phone. Arraged a sample which was delivered promptly. Tiles were delivered but while we were not at home. Tiles deposited to the side of the house, not easily visible which was OK. But, no note was put through the letter box to say they had been delivered and where they were. It was only by chance that I discovered them. Fortunately it was a dry day. Tiles look good.”

Helpful Report

Posted 11 months ago

“Effortless ordering great website with quick delivery, flooring looks great, thanks guys will be in touch if I need anything else Cheers Matt”

Helpful Report

Posted 11 months ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.