DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.73

4.7 Rating 3,490 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was unsure what tiles to purchase, the team were very helpful with quick delivery”

Helpful Report

Posted 6 months ago

“Very efficient, flooring arrived as stated, and was really well packaged. Nice to have the confirmation email come from a human and not a Bot. So thank you Ross Smith.”

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Posted 6 months ago

“From the initial contact they were very helpfully, even when I kept asking for samples. We decided on the price range we could afford then finally on three colours as we'd seen a design on their webb site we liked so they offered to do a layout design on Autocad based on the floor layouts I gave them, these came with 3d imagines all free and they were really good, Each section of the company contacts you right through to delivery to make sure the order is ok and to make sure you got the delivered. There are loads of internet companies you can get carpet tiles from including the makes we looked at but the service and price from DCTUK really is fantastic.”

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Posted 6 months ago

Thank you so much for taking the time to leave this review, the team are buzzing!

Posted 6 months ago

“Great quality and price. Kept updated throughout order and delivery process. Would recommend”

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Posted 7 months ago

“not knowing exactly what i wanted the DCTUK team were very helpful in assisting with what would work. very quick response times and very friendly.”

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Posted 7 months ago

“Excellent service throughout with very quick delivery”

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Posted 7 months ago

“I ordered some carpet tiles which I needed in a few day unaware of the 5-7 days lead time which was my own mistake. The guys happily changed and help me get some different tiles sorted and dispatched the next day! A big help. Thanks all”

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Posted 7 months ago

“I requested a sample via the online portal and the item was received within 3-5 working days as promised.”

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Posted 7 months ago

“First class service and very friendly.”

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Posted 7 months ago

“Very helpful and kept us updated on delivery, very nice carpet tiles, good quality, would recommend DCTUK.”

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Posted 7 months ago

“Excellent service. Within minutes of sending an email requesting a quote I received a telephone call to confirm the delivery address and minutes later received the quote. Payment made easily online.”

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Posted 7 months ago

“fab tiles & service! will probably be back again to finish the rest of the space”

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Posted 7 months ago

“Great Sevice - great Carpet Tiles - and Great Prices too Carpet Tiles - Done two rooms - they look great! Many thanks TOP JOB DCTUK”

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Posted 7 months ago

“Good price, quick delivery, very good quality”

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Posted 7 months ago

“Always great customer services. Speedy delivery. Wish it was free though!”

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Posted 7 months ago

“Fantastic and efficient service from start to finish, as always. Highly recommended!”

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Posted 7 months ago

“Great service from start to end. Tiles had to come from the Netherlands but this was no problem for the team and they were delivered promptly and on time. 10/10 👍”

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Posted 7 months ago

“First class service and the carpet tiles are really good quality. I was kept informed every step of the way and within an hour of placing my order I received an email to say they'd be delivered the next day. They're the best online company I've dealt with.”

Helpful Report

Posted 7 months ago

“EXCELLENT SERVICE FROM DCTUK ! GREAT RANGE OF CARPRT TILES AND ORDERING COULDN'T BE EASIER. COMMUNICATIONS AND TRACKING OF MY ORDER WAS FIRST CLASS. I HAVE USED DCTUK IN THE PAST AND WILL CONTINUE TO DO SO. THANK YOU SO MUCH!”

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Posted 7 months ago

“Great customer service and delivered on time!”

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Posted 7 months ago

DCTUK is rated 4.7 based on 3,490 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.