DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your help with my floor tiles, after a little misunderstanding with tile ordering mostly on my side, everything turned out brilliantly and all arrived on time. Thanks again, Rob.”

Helpful Report

Posted 3 years ago

Hi Robert, thank you for your feedback. We acknowledge this is an area of improvement for us and we are actively working towards bettering our service for our customers. We apologise that you did not receive a phone call on this occasion and hope you will still use us in future. Charlotte :)

Posted 3 years ago

“Prompt service and delivery.Customer service excellent with follow up to check everything ok. I have placed two small orders only but felt that I was given the same standard of service as a large customer.”

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Posted 3 years ago

“Very happy to give these guys a review, I have always found them to be understanding and accommodating to my needs as a contractor who often springs unsuspecting questions znd requests. Very good quality product and good prompt znd flexible delivery...100 pct happy..”

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Posted 3 years ago

“Vanessa was very accomodating and when discounts were needed Vanessa supplied them. Delivery was on time and when they said it was going to be. An appropriate text was sent on the due date. The packages were slightly knocked around but the tiles inside were satisfact ory.”

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Posted 3 years ago

“extremely quick service. I received my order within 2 days even before the payment had left my account. Absolutely fantastic.”

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Posted 3 years ago

“Very good all round”

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Posted 3 years ago

“DCT was excellent. We needed Forbo flooring in a hurry and received it on time.”

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Posted 3 years ago

“Very happy with my new carpet tiles, very good quality, and comfy to walk on, Received samples promptly, so much easier to choose the colour And speedy delivery, Thank you”

Helpful Report

Posted 3 years ago

“easy to order, good price and good quality products. I have used DCTUK for over two years and will continue to do so.”

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Posted 3 years ago

“An excellent and efficient friendly and helpful service.”

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Posted 3 years ago

“First class service and products”

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Posted 3 years ago

“Tiles arrived when promised, were very easy to lay and look great in my study.”

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Posted 3 years ago

“Received on correct date, haven't installed product yet. Damage free from what I can see of the packing etc. All good so far.”

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Posted 3 years ago

“Helpful, friendly, good prices and prompt delivery.”

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Posted 3 years ago

“Really simple and purchase - looked on website, selected some sames, got them in post and then chose to order! Their product is superior and competitively priced, with underlay already attached so saved me the extra expense! Delivered quickly and efficiently.”

Helpful Report

Posted 3 years ago

Hi Fawad, thank you for your review and for choosing DCTUK! We are so glad to hear that you are happy with the products and the service you received. Charlotte :)

Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

“Great service, good product knowledge and fast delivery. Exactly what I needed.”

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Posted 3 years ago

“I bought carpet tiles from dctuk for mine and my son's bedrooms. The price difference between this shop and others is unbelievable, and the tiles look great! They were delivered quickly, and the quality is superb. I hope more people consider this as an option for the home as well as the office.”

Helpful Report

Posted 3 years ago

Hi Claire, thank you for your review and for choosing DCTUK. We are so glad to hear you are happy with your products.

Posted 3 years ago

“Your my top supplier of all time, thanks to James and his efficiency”

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Posted 3 years ago

“Have recently purchased carpet tiles for my children's shoe shop. The website was easy to use and they arrived within a couple of days. So happy with how they look in my shop, they are bright and colourful, and the quality is great.”

Helpful Report

Posted 3 years ago

Hi Heidi, Thank you so much for this fab review! We absolutely love how you've matched the flooring and the seating. It couldn't be more perfect for a children's shoe shop! Charlotte :)

Posted 3 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.