DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,445 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 5 star review on 25th September 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quickly delivered from time of order. Very pleasant phone call to tell me my order was on the way. Very helpful phone call asking if there was anything more they could do for me. Very impressed with it all”

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Posted 3 years ago

Thank you for this 5 star review Jill, we appreciate it!🙌

Posted 3 years ago

“Excellent communication and service. Second time buying from them, I highly recommend them.”

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Posted 3 years ago

Thank you Siobhan for this 5 star review!

Posted 3 years ago

“Prompt supply of samples after helpful online exchanges led to an order which was fulfilled very swiftly. The range of tiles offered is outstanding. Our purchase is on the way to significantly improving the ambience of our kitchen. And the pricing was very competitive : a highly recommended service.”

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Posted 3 years ago

Thank you for this 5 star review Alan! We appreciate it😊

Posted 3 years ago

“Very impressed with everything about your company from ordering my tile to the quick delivery ,will use you again in the future .I would also like to say how good the young lady Vanessa was with dealing with my enquiry many thanks.”

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Posted 3 years ago

Thank you so much for this lovely review Paul!🙌

Posted 3 years ago

“From start to finish this was an easy, hassle free experience from viewing on website, ordering samples and placing the order and quick delivery. Really like the quirky website. Would definitely recommend.”

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Posted 3 years ago

Thank you for this lovely review Andrew!

Posted 3 years ago

“This is our second order from DCTUK. Can't fault them, excellent quality, next day delivery and good prices. Would highly recommend them.”

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Posted 3 years ago

Thank you for this lovely review Diane! We appreciate it😊

Posted 3 years ago

“Great service from DCTUK. Good communication, fast delivery and competitive prices. I will certainly buy from this company again. Thanks”

Helpful Report

Posted 3 years ago

Thank you for this lovely review Robert, we appreciate it🙌

Posted 3 years ago

“A fast and efficient service. Good communication. Would definitely buy from DCTUk again..”

Helpful Report

Posted 3 years ago

Thank you Alan for this lovely review! We appreciate it😊

Posted 3 years ago

“Carpet tiles arrived on time apart from a couple of minor niggles excellent service”

Helpful Report

Posted 3 years ago

Thanks for the nice review Mike!

Posted 3 years ago

“A very good tile and a pleasure to lay them”

Helpful Report

Posted 3 years ago

Thanks for the nice review Eugene!

Posted 3 years ago

“Very good people to deal with. Very helpful, samples and then product arrived promptly . It is easy to lay even on stairs. Very pleased with the result.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Penny! We appreciate it🙌

Posted 3 years ago

“Great customer service and excellent price”

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Posted 3 years ago

Thank you for the lovely review Louise🙌

Posted 3 years ago

“Nour has been a great help!”

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Posted 3 years ago

Thank you for this lovely review, we'll pass the message on to Nour!

Posted 3 years ago

“ordered carpet tiles for my kitchen they arrived next day and are laid and looking great”

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Posted 3 years ago

“Just finished fitting tiles,much easier than I thought.delivered on time.great product at a great price. Video is a great help,would definitely use again.brilliant,keep up the great work.”

Helpful Report

Posted 3 years ago

Thanks for this boss review Stephen! We're glad the video helped bet they look great🎉

Posted 3 years ago

“Hi I originally was involved with setting up the account for Flexspace, I am now working independently and returning as a user of your products. I can say the service from Heather and to delivery was as usual second to none. Thank you Bob Lake”

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Posted 3 years ago

Thank you Bob for this brilliant review!

Posted 3 years ago

“Prompt service and good value.”

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Posted 3 years ago

Thank you!⭐

Posted 3 years ago

“I wanted carpet tiles for our new office and fell hook line and sinker for your website and its humourous approach to each topic. That was before I'd spoken to your support team who were absolutely excellent. I was offered advice and the tiles arrived within a few days, so I'm extremely happy with the service and wish you all the best for future business.”

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Posted 3 years ago

Thank you for this great review Bev, we appreciate it! Glad you loved our humorous approach 🤣

Posted 3 years ago

“Return customer - very pleased with order processing and delivery spot on as usual. Will certainly use DCTUK again.”

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Posted 3 years ago

Thank you Malcolm for this great review!

Posted 3 years ago

“Ordered one day the next 25% off the complete site - I emailed to complain but may aswell not have bothered. Good till they get your money but after that you don't hear anything”

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Posted 3 years ago

Hi William, i'm really sorry that you missed out on the Black Friday offers, however on your particular product you ordered there was another promotion on so you received 34% off the original price and a 5% discount code, please don't be too disheartened! Kind regards, Naomi

Posted 3 years ago

DCTUK is rated 4.7 based on 3,445 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.