DCTUK have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Placed order online - nice & easy process, price good, despatch & delivery excellent - can't fault DCTUK at all - would definitely recommend
”
- Anonymous
“
Happy with product, price and delivery
”
- Anonymous
“
Can't say fairer than the price, delivery time and communication received. Excellent service thanks very much.
”
- Dave Madden
“
From the initial enquiry to order and delivery we were kept in the loop at every stage.
The customer service is second to none and the tiles ordered are great.
”
- Anonymous
“
Fantastic service with a super fast delivery
”
- Mr Will Keogh
“
Placed order online - nice & easy process, price good, despatch & delivery excellent - can't fault DCTUK at all - would definitely recommend
”
- Anonymous
“
Ross had said he was going to refund the £45 for delivery and the the cost of the adhesive as I needed it that day so because of the shear lack of communication I almost ended losing that job.
”
- Lee
“
When I asked for a refund on the adhesive to mitigate my costs I was asked if I had the advice in writing.
”
- Derek
“
When I purchased my order online they emailed me and told me it would take 3-4 working days. Then 3-4 working days later they emailed me again saying they would ring me to arrange a delivery in 5 working days. So 5 working days later Still having no phone call or delivery turn up I called them , then they told me my flooring was out of stock. Very unprofessional and still haven’t received my refund yet, will not use this company again.
”
- Anonymous
“
perfect service yet again.
it was only a small order, but i felt it was treated as if it was an order 10 times the size. and arrived bang on time as promised.
”
- Stephen Waite
“
From the initial enquiry to order and delivery we were kept in the loop at every stage.
The customer service is second to none and the tiles ordered are great.
”
- Anonymous
“
Fantastic service with a super fast delivery
”
- Mr Will Keogh
