DCTUK have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Good quality, fast delivery and reasonable price
”
- Anonymous
“
price good
delivery on the day i was told it would be here.
good follow up
will use again
”
- Ian Moore
“
What can I say from start to finish? The service has been exceptional I gave the company some measurements for some floor tiles. Placed the order, paid in the morning and they were delivered the following afternoon. Absolutely brilliant. and above all a great price.
”
- Chris Lewis RCT Cars Scorrier Cornwall
“
The first time I have used them. Excellent delivery as promised. High quality communications. Would use them again without hesitation.
”
- Anonymous
“
Prompt delivery, good customer service when placing the order and good follow up.
”
- Anonymous
“
Prompt delivery. Good quality tiles. Easy to fit. Extremely help staff members.
”
- Anonymous
“
Ross had said he was going to refund the £45 for delivery and the the cost of the adhesive as I needed it that day so because of the shear lack of communication I almost ended losing that job.
”
- Lee
“
When I asked for a refund on the adhesive to mitigate my costs I was asked if I had the advice in writing.
”
- Derek
“
When I purchased my order online they emailed me and told me it would take 3-4 working days. Then 3-4 working days later they emailed me again saying they would ring me to arrange a delivery in 5 working days. So 5 working days later Still having no phone call or delivery turn up I called them , then they told me my flooring was out of stock. Very unprofessional and still haven’t received my refund yet, will not use this company again.
”
- Anonymous
“
DCTUK presented a great service to our company with a very fast response to our query and order.
Thank you
”
- Hershey
“
Prompt delivery, good customer service when placing the order and good follow up.
”
- Anonymous
“
Great service
”
- Anonymous
