DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear DCTUK, I laid down some Carpet tiles last week[that I bought from you] I'm very pleased with the purchase[quality and colour] Sorry not to have any photos Thankyou”

Helpful Report

Posted 2 years ago

“I ordered two boxes of carpet tiles which arrived by return of post and were exactly as described and very competitively priced. I’m very pleased with both the product and the service and wouldn’t hesitate to recommend this company.”

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Posted 2 years ago

“Delivery first class product very good service a1”

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Posted 2 years ago

“Have now bought 2 lots of carpet tiles for our bungalow. The first order has been laid and look excellent, the second order has been received but not yet laid. It was easy to order and the delivery was so fast we didn't think it would be that quick. Would recommend this company and their quick response to the order.”

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Posted 2 years ago

“Amazing product and very easy to cut and fit 10/10”

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Posted 2 years ago

“We placed our order and rushed payment to ensure the stock was held- this was by arrangement with the sales manager. The stock was sold to another company meaning we had no option but to buy from two different batches which wouldn't guarantee a colour match. Overall I wouldn't recommend this company as they promise one thing to get your money and then don't follow through.”

Helpful Report

Posted 2 years ago

“Placed an order on a Friday morning at about 10.00am and received an email shortly after lunch telling me that the order had been despatched. The items arrived the next day, the quality of the floor tiles is very good and the end result looks very good.”

DCTUK 5 star review on 8th February 2022

Helpful Report

Posted 2 years ago

“Good communications and delivered on time”

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Posted 2 years ago

Thanks for your review, Michael!

Posted 2 years ago

“Outstanding service and outstanding product”

Helpful Report

Posted 2 years ago

Hi David, thanks for leaving such a lovely review! Glad you has such a great order experience

Posted 2 years ago

“Your web site is very misleading instead of boxes of tiles , you sell any amount of tiles.”

Helpful Report

Posted 2 years ago

Hi, we're sorry you've found our website misleading. On each of our product pages, it states whether or not the products come in tiles, boxes or m2.

Posted 2 years ago

“Nice people, products are good prices but AVOID. We're in a seemingly unending saga with the fitters they subcontract to. Save yourself grief and find someone local to supply & fit.”

Helpful Report

Posted 2 years ago

“The lounge, foyer and Vestibule are all looking brand new in our Community Centre here in Mitcham South London after DCTUK did their thing. Lovely quality tiles, great prices and a great fitter called Anton who went that extra mile for us to get our floors looking amazing. Thanks to Dan, Steve and Leanne at DCTUK too. Highly recommended.”

Helpful Report

Posted 2 years ago

“It has been a pleasure to deal with DCTUK initially with the provision of samples, then the ordering process which was a pleasant and easy process. We have successfully 'carpeted' a bedroom where are 1950's tiles with the tiles ordered. The overall effect is excellent. Sorry, no photographs are available today. Thank you for all that you have done to enable the completion of this project. Dave”

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Posted 2 years ago

“Fab tiles and fab service. Very happy.”

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Posted 2 years ago

“Oneline system is not fully automated, such as delivery tracking but actual customer service person Mr Ross Smith emailed me and change the delivery date one day earlier. The Price is very competitive and wide range selection.”

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Posted 2 years ago

“Very good prompt service. Delivered on the expected day.”

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Posted 2 years ago

“The staff were very helpful and the service was great.”

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Posted 2 years ago

“Next day delivery and the team member on the telephone was so helpful and friendly. Definitely would purchase again”

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Posted 2 years ago

“Not delivered yet”

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Posted 2 years ago

“The delivery was quick and efficient, the items were packaged fine however one of our carpet tiles was damaged/ marked but we managed to use it for offcuts.”

Helpful Report

Posted 2 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.