DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,443 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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DCTUK 5 star review on 21st October 2024

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254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just purchased Heuga 727 Carpet Tiles in Linen excellent product just right for home use. I have used DCTuk previously and find them to provide fast and first-class service to its customers. Easy to use website and very good communication during the order/delivery process. I can recommend the company to all potential users.”

Helpful Report

Posted 2 years ago

“The tiles are brilliant. Would buy from you again”

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Posted 2 years ago

“Good Quality Carpet Tiles arrived when they said they would.”

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Posted 2 years ago

“First time I have dealt with DCTUK. A very good product, delivered promptly. There was a slight misunderstanding over the order but this was resolved quickly and without any arguments. Recommended.”

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Posted 2 years ago

“I've been very happy with the service, apart from the fact they advised us to order 2 x 5ltr bottles on adhesives which we did, but when we just used one and did not need to use another bottle, they refused to take back the unopen bottle. I think this is very unfair and wasteful, we now have a 5 ltr bottle of adhesive which we don't need.”

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Posted 2 years ago

“hello very helpful friendly staff. prompt delivery. great service.”

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Posted 2 years ago

“Quick quotations, easy to use payment system for small or larger businesses. Honest about lead times and possible delays for specific products. Honesty and reliability are the most valuable characteristics we look for in our suppliers. I know prices are competitive as I've been told by others who guided me to use DCTUK, but to be honest we don't always look for the cheapest supplier. Honesty and reliability can save thousands on our projects.”

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Posted 2 years ago

“Very good quality carpet tiles reasonably priced and next day delivery. Very happy with everything.”

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Posted 2 years ago

“Very good quality for the price, quick delivery and very pleased with the product.”

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Posted 2 years ago

“Great customer service, very competitive prices would strongly recommend to anyone who needs lots of carpet tiles with swift delivery”

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Posted 2 years ago

“Shocking service - Did not honor quote after 48 hours , Last time I will use them”

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Posted 2 years ago

Hi Graham, you're right that's not fair. Sorry about that. Email me at jon@dctuk.com and we'll refund the difference. Thanks, Jon Techilovsky Business Development Manager

Posted 2 years ago

“Very prompt & efficient service”

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Posted 2 years ago

“I have just finished laying the carpet tiles and we are very pleased the room feels a lot warmer and they were easy to cut and finish is great .”

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Posted 2 years ago

“Very professional, knowledgeable and helpful. I would definitely recommend dctuk to anyone.”

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Posted 2 years ago

“For a small job, I just bought the cheapest Nouveau tiles and was pleasantly surprised with just how good they are, a good ‘pile’ and as springy as if there is underlay underlay them.”

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Posted 2 years ago

“Outstanding so helpful and friendly. After I ordered the wrong colour were quick to resolve my order”

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Posted 2 years ago

“Excellent service and great delivery service as well.”

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Posted 2 years ago

“Sales team and planning team were very good but the fitters have marked the newly painted skirtings quite a bit and have also the finish at the entrance to one of our storage rooms is not very good and needs re-doing. Thank you, Chris.”

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Posted 2 years ago

“Excellent service , excellent quality product, we are pleased with the fitting in our camper van. These carpet tiles are excellent would highly recommend this supplier.”

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Posted 2 years ago

“We ordered the wrong colour of tile but it was sorted out by Kerry brilliantly. She did it with the minimum of fuss and we were well pleased . Thanks again Kerry”

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Posted 2 years ago

DCTUK is rated 4.7 based on 3,443 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.