DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, 21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,, Liverpool
Rating: 4.72

4.7 Rating 3,448 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DCTUK 5 star review on 21st October 2024

Perfect Shutters

DCTUK 4 star review on 16th October 2024

Alison

DCTUK 5 star review on 25th September 2024

Alex

Christina Waters

Claire

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with, from telephone order to early delivery The carpet tiles i ordered was as described.”

Helpful Report

Posted 4 years ago

“Great service, one very happy customer”

Helpful Report

Posted 4 years ago

“A representative called me to check my tile choice prior to sending the tiles out. Tiles arrived the next day. They are so EASY to install. I found sticking them down with double sided carpet tape so therapeutic. They are easy to cut around door frames with either a Stanley knife or sharp scissors. And they look amazing, covering up an old manky vinyl flooring in a kitchen.”

DCTUK 5 star review on 27th February 2020

Helpful Report

Posted 4 years ago

“excellent quality, fast delivery, top company.”

Helpful Report

Posted 4 years ago

“very good item”

Helpful Report

Posted 4 years ago

“The carpet tiles arrived on time, but the trim didn't turn up until after we had to chase it.”

Helpful Report

Posted 4 years ago

“Ordered with ease online. Tiles received promptly, within delivery time quoted.”

Helpful Report

Posted 4 years ago

“I am very impressed with the staff I dealt with and the quality of the tiles we decided to buy. The tiles are a very good quality and I highly reccomend them. Other members of my family are now going to change their conservatory tiles having seen the results of our floor.”

Helpful Report

Posted 4 years ago

“Great service and really good quality carpet tiles (Nouveau Comfort Chilli). Laid perfectly in a conservatory using InstaLay Underlay LG50, almost no seams visible. Has really made a difference to the room. Recommended, great fast service, including no problems with a last-minute change of order!”

Helpful Report

Posted 4 years ago

“Would definitely recommend”

Helpful Report

Posted 4 years ago

“Good service- nice people”

Helpful Report

Posted 4 years ago

“Good product at a good price, really quick delivery too.”

Helpful Report

Posted 4 years ago

“Purchased good quality laminate floor tiles on line with 25 year domestic guarantee. Staff were very helpful and I received the tiles within a few days of purchase on the date advised by the company.”

Helpful Report

Posted 4 years ago

“Service fantastic! Delivery next day! Tiles look brilliant! Hopefully laying over the weekend so can’t review them properly just yet but can’t see that there will be any problems.”

Helpful Report

Posted 4 years ago

“Excellent service and quick delivery, perfect!!”

Helpful Report

Posted 4 years ago

“Ive used these guys 4 times in the last 18 months. I have purchased over 2,000 different floor tiles from the economy range (that are bloody brilliant by the way) to the more expensive end.James in the office has always been helpful and accommodating. Little tip... ask him for a tad more discount to help pay for the delivery cost, and if he can for a decent order he will. Would highly recommend. Well done Team. Neil W.”

Helpful Report

Posted 4 years ago

“excellent company been using for 4 years now pukka service”

Helpful Report

Posted 4 years ago

“Once again purchased carpet tiles excellent product , service second to none ,well organized friendly staff a real pleasure to find such a gem of a company.thank you will be in touch again .many thanks.”

Helpful Report

Posted 4 years ago

“very good service”

Helpful Report

Posted 4 years ago

“Really good quality carpet tiles, only lost 1 star due to a big delay in original despatch time due to a delay in Brussels, which happened over the Christmas period. I was informed the day before expected delivery day that it wouldn’t be arriving. Once the new delivery date was given they arrived on time and within the time slot given however, as this was Christmas Eve I was unable to get the carpet tiles fitted in time for guests arriving to stay for Xmas. A complimentary hamper was offered due to the delay but unfortunately this didn’t arrive so I had to chase it up several weeks later. It’s a great product but the customer service could be a little more efficient.”

Helpful Report

Posted 4 years ago

DCTUK is rated 4.7 based on 3,448 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.